Remote Software Support Engineer Jobs in Maryland

About the Role

We are hiring a Senior C++ Software Engineer to join our growing team developing NinjaOne’s automated endpoint management suite of software products, trusted by over 40,000 customers globally. You will develop high-impact software products used daily by IT teams and MSPs (managed service providers) to monitor, manage, and secure endpoints at scale.  Collaborate in a fast-paced, agile environment that emphasizes rapid iteration and customer-driven outcomes, with other Software Engineers, Product Designers, and Product Managers.  You are responsible for implementing design patterns and working on enterprise level software challenges, in a startup environment. Enabling firsthand product impact, while building software of scale that runs on millions and millions of endpoints.

If you are A Senior Software Engineer, with application-level C++ expertise, who thrives on solving complex technical challenges and is passionate about building high-quality, reliable software for real-world impact, this is the role for you!

Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

We hire the best software engineers, but experience in our stack can’t hurt:  NinjaOne is built on Java, Kotlin, C++, Golang and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS.  Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.

What You’ll be Doing

• C++ Software Development: design and implement scalable features, enhance platform performance, and support critical functionality across our core product suite. Use your expertise to contribute to the development of large-scale software applications.
• Quality Assurance: build and implement robust testing and quality assurance processes to ensure our software reliability and performance.  Make quality an invariant part of your work and help your fellow engineers continue to meet our quality-first standards.
• Committing Code and Shipping Products: be one of our most trusted engineers committing code.
• Other Duties as needed

About You

• Bachelor’s Degree in Computer Science, Engineering, Information Technology, or related technical field
• 7+ years of C++ development experience, with proficiency in C++ 14 or newer
• Experience developing for Windows, Unix (Linux), Mac and cross-platform environments
• Expertise in designing and implementing high-performance, multi-threaded applications
• Ability to develop comprehensive test cases and test plans, ensuring thorough coverage of all functional requirements
• Collaboration with cross-functional teams to define technical requirements
• Expertise in Windows or Linux Operating Systems Internals
• Proficiency working with tools like Qt and CMake
• Experience working with highly critical systems

About Us 

NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 40,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

What You’ll Love 

We are a collaborative, kind, and curious community. 

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $150,000 to $220,000 per year.

For roles based in New York, the base salary hiring range for this position is $150,000 to $220,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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