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Remote Software Support Engineer Jobs in Maryland

SAIC

Software Engineer

Suitland, MD · On-site +1

$160K - $200K/yr

None Potential for Remote Work: ORA_ON_SITE Description Varen, an SAIC company is seeking an experienced Software Engineer to join our team. This position in located in Suitland, MD and requires ...

VTG

RF Software Engineer

Fort George G Meade, MD · On-site +1

$200K - $240K/yr

This position will support a mission-focused customer during the full life-cycle development of a ... This position may be eligible for hybrid opportunities, working up to two days remote each week.

micro1 AI

AI Training - Software Engineer

Baltimore, MD · Remote

$245 - $280/hr

Remote About the Role micro1 is partnering with a leading AI lab to hire senior software engineers from top companies. You'll evaluate AI-generated code, create challenging engineering problems, and ...

NinjaOne

Staff Software Engineer, Java

Baltimore, MD · On-site +1

... that support our global operations. We are hiring for Staff Level candidates across multiple ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

NinjaOne

Staff Software Engineer, Java

Baltimore, MD · On-site +1

... that support our global operations. We are hiring for Staff Level candidates across multiple ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

Impruvon

Senior Software Engineer

Baltimore, MD · On-site +1

$140K - $160K/yr

Remote - USA Reporting To: Principal Engineer (Head of Engineering) Compensation: $140,000 - $160 ... We support providers across 20+ states, including intellectual and developmental disabilities (IDD ...

Impruvon

Senior Software Engineer

Baltimore, MD · On-site +1

$140K - $160K/yr

Remote - USA Reporting To: Principal Engineer (Head of Engineering) Compensation: $140,000 - $160 ... We support providers across 20+ states, including intellectual and developmental disabilities (IDD ...

Impruvon

Senior Software Engineer

Baltimore, MD · On-site +1

$140K - $160K/yr

Remote - USA Reporting To: Principal Engineer (Head of Engineering) Compensation: $140,000 - $160 ... We support providers across 20+ states, including intellectual and developmental disabilities (IDD ...

VTG

Senior Software Engineer

Hanover, MD · On-site +1

$200K - $245K/yr

This position will support a mission-focused customer during the full life-cycle development of a ... This position may be eligible for hybrid opportunities, working up to two days remote each week.

Leidos

Software Engineer

Bethesda, MD · On-site +1

Leidos has an exciting opening for you as our next TS/SCI cleared Software Engineer supporting a ... The percentage of remote work will vary based on client requirements/deliverables. Specifically, we ...

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Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Maryland?

For Remote Software Support Engineer jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Maryland look for?

The top searched job categories for Remote Software Support Engineer jobs in Maryland are:

What cities in Maryland are hiring for Remote Software Support Engineer jobs?

Cities in Maryland with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Software Engineer

Suitland, MD • On-site, Remote

SAIC
IT Services • 10K+ employees
Learn more about SAICexternal

$160K - $200K/yr

Full-time

Posted 27 days ago

SAIC rating

7.7

Company rating: 7.7 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

Job description

Job ID: 2615790

Location: Suitland, MD, US

Date Posted: 2026-08-18

Category: Software

Subcategory: SW Engineer

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: TS.SCI_wPoly

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE


Description

Varen, an SAIC company is seeking an experienced Software Engineer to join our team. This position in located in Suitland, MD and requires an active TS/SCI with polygraph to be considered.

Responsibilities include, but are not limited to:

  • Responsible for detailed design, documentation, coding, code optimization, unit testing, deployment, and improvements of desktop and web-based solutions on Microsoft platforms (.NET, ASP.NET, C#, etc.). 
  • Performs custom software development when commercial solutions are unavailable.
  • Ensures software code is developed and maintained per USG Information Assurance and Security standards. 
  • Designs, implements, and manages middleware solutions for communication and data exchange between applications and systems. 
  • Ensures seamless integration, optimizes performance, and troubleshoots middleware/application infrastructure issues.

Qualifications

  • Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience.
  • TS/SCI with Polygraph.
  • Experience with Python.

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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