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Remote Social Service Jobs in Raleigh, NC (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Coastal Horizons Center

TASC Care Manager

Garner, NC · Remote

$42K - $45K/yr

... remote collaboration tools (i.e., Teams, Zoom, etc.). * Demonstrated ability to collaborate with diverse stakeholders, including legal systems, healthcare providers, and social services. SALARY ...

Coastal Horizons Center

TASC Care Manager

Garner, NC · Remote

$42K - $45K/yr

... remote collaboration tools (i.e., Teams, Zoom, etc.). * Demonstrated ability to collaborate with diverse stakeholders, including legal systems, healthcare providers, and social services. SALARY ...

Process Street

Account Executive (Remote)

Raleigh, NC · Remote

We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and ... Social time - Regular coffee chats, games, story-telling, house tours (only if you're comfortable ...

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Showing results 41-60

All JobsSocial Service JobsRemote Social Service JobsRemote Social Service Jobs in Raleigh, NC

Remote Social Service information

See Raleigh, NC salary details

$28.7K

$49.6K

$79.2K

How much do remote social service jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote social service in Raleigh, NC is $49,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $55,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote social service professionals and how can they be addressed?

Remote social service professionals often encounter challenges such as building rapport with clients through virtual channels, maintaining clear communication, and managing confidentiality in home work environments. To address these, it's important to use secure and reliable communication tools, establish clear boundaries for work hours, and create a dedicated, private workspace. Regular check-ins with supervisors and collaboration with team members through virtual meetings can also help maintain a sense of connection and support.

What are the key skills and qualifications needed to thrive as a remote social service professional?

To thrive as a Remote Social Service professional, you need a background in social work or human services, typically supported by a relevant degree and state licensure or certification. Familiarity with virtual case management platforms, secure communication tools, and online documentation systems is essential. Strong interpersonal skills, cultural competence, and the ability to build rapport remotely help you effectively support clients and collaborate with colleagues. These skills and qualities are crucial for delivering high-quality, accessible support to individuals and families in a virtual setting.

What is a remote social service?

Remote social service jobs are positions in the social work or human services fields that allow professionals to provide support, counseling, and resources to individuals or communities from a remote location, often using phone, video calls, email, or online platforms. These roles may include case management, crisis intervention, counseling, or helping clients access services, all performed virtually. Remote social service jobs are becoming more common as technology improves and organizations look to expand access to support while maintaining flexibility for both employees and clients.

What is the difference between Remote Social Service vs Remote Case Manager?

AspectRemote Social ServiceRemote Case Manager
Required CredentialsVaries; often social work degree or related certificationTypically social work, counseling, or related certification
Work EnvironmentRemote, often with community organizations or agenciesRemote, usually within healthcare or social service agencies
Employer & Industry UsageNonprofits, government agencies, healthcare providersHealthcare, insurance companies, social service agencies
Common Search & ComparisonYesYes

Remote Social Service and Remote Case Manager roles both involve supporting individuals in need, often requiring similar credentials like social work degrees. While Remote Social Service may encompass a broader range of community support activities, Remote Case Managers focus more on coordinating care within healthcare or insurance settings. Both roles are primarily remote and serve similar industries, making them common points of comparison for job seekers.

What are the most commonly searched types of Social Service jobs in Raleigh, NC?

The most popular types of Social Service jobs in Raleigh, NC are:

What are popular job titles related to Remote Social Service jobs in Raleigh, NC?

For Remote Social Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Social Service jobs in Raleigh, NC look for?

The top searched job categories for Remote Social Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Social Service jobs?

Cities near Raleigh, NC with the most Remote Social Service job openings:

Remote Social Service jobs near you
Infographic showing various Remote Social Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,581 per year, or $23.8 per hour.

Remote Customer Service Representative

Afni, Inc.

Raleigh, NC • On-site, Remote

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:
  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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