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Social Service Assistant Jobs in Raleigh, NC (NOW HIRING)

Certified Nursing Assistant (CNA) Want to make a difference in someone's life? If you have patience ... Meet guests' mental health and social service needs. Qualifications * High school graduate/GED ...

As the Social Worker - Per Diem, provides medical social services under the direction of a physician and Interdisciplinary Group to assist in the understanding of significant social and emotional ...

Per Diem Social Worker

Durham, NC · On-site

$33.50 - $50.30/hr

As the Social Worker - Per Diem, provides medical social services under the direction of a physician and Interdisciplinary Group to assist in the understanding of significant social and emotional ...

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Social Service Assistant information

See Raleigh, NC salary details

$27.7K

$42.5K

$57.4K

How much do social service assistant jobs pay per year?

As of May 28, 2026, the average yearly pay for social service assistant in Raleigh, NC is $42,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $50,100.00 per year, depending on experience, location, and employer.

What Is a Social Service Assistant?

A social service assistant, or human service assistant, works with clients who need public assistance. Their duties include assessing what benefits people need, such as in-home medical care, food stamps, or other forms of social services, and ensuring clients are able to access those benefits. A social service assistant may also perform administrative tasks, including scheduling, monitoring and documenting client progress, and writing departmental reports.

What are the key skills and qualifications needed to thrive as a Social Service Assistant, and why are they important?

To thrive as a Social Service Assistant, you need a background in social work or human services, often with an associate’s degree or relevant experience. Familiarity with case management software, basic data entry systems, and client record-keeping tools is typically required. Compassion, active listening, and strong organizational skills help professionals connect with clients and coordinate supportive services effectively. These skills are crucial for ensuring clients receive appropriate assistance and for maintaining accurate case documentation in a supportive environment.

What are some common challenges faced by Social Service Assistants when supporting clients from diverse backgrounds?

Social Service Assistants often work with clients from various cultural, socioeconomic, and educational backgrounds, which can present challenges in communication and understanding individual needs. It's important to be adaptable and sensitive to cultural differences while maintaining professional boundaries. Building trust and rapport may take additional time, and Social Service Assistants must be resourceful in connecting clients with appropriate community resources. Regular collaboration with social workers and other professionals ensures comprehensive support and helps address these challenges effectively.

What are Social Service Assistants?

Social Service Assistants are professionals who support social workers and help clients access community services and resources. They assist people dealing with challenges such as disability, illness, poverty, or family issues by providing information, helping with paperwork, and connecting them to the appropriate programs. Their work often involves interviewing clients, maintaining records, and coordinating services under the supervision of licensed social workers. Social Service Assistants play a vital role in improving the well-being of individuals and families in need.

What is the difference between Social Service Assistant vs Social Worker?

AspectSocial Service AssistantSocial Worker
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work (BSW) or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & IndustryNonprofits, healthcare, educationHealthcare, social services, government
Job FocusAssisting with client needs, providing support, and coordinating servicesAssessing client needs, developing treatment plans, advocacy

While both roles support individuals and communities, Social Service Assistants typically perform supportive tasks under supervision, whereas Social Workers take on more complex case management and advocacy responsibilities, often requiring advanced degrees and licensure.

What are the most commonly searched types of Social Service jobs in Raleigh, NC? The most popular types of Social Service jobs in Raleigh, NC are:
What job categories do people searching Social Service Assistant jobs in Raleigh, NC look for? The top searched job categories for Social Service Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Social Service Assistant jobs? Cities near Raleigh, NC with the most Social Service Assistant job openings:
Infographic showing various Social Service Assistant job openings in Raleigh, NC as of May 2026, with employment types broken down into 3% As Needed, 70% Full Time, 22% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,465 per year, or $20.4 per hour.
Social Service Worker (MSW)

$27.50 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Volunteers Of America rating

7.0

Company rating: 7.0 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

292nd of 663 rated non-profit organizations


Job description

Come join our awesome team as a Social Worker at the Senior Community Care of North Carolina PACE clinic. We are offering great benefits and a happy work-life balance!

Senior Community Care of North Carolina is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Social Worker Job Highlights:

  • 403(b) Retirement Plan;
  • Career scholarships;
  • Quality training, continuing career education and leadership programs;
  • Medical, Dental and Vision Insurance
  • Paid Time Off (Vacation, Holiday & Sick Days)

About the job:

Pay: $27.50-$32.00

The Social Worker plans, organizes and implements social services to Senior Community Care participants and families. Responsibilities include but are not limited to: assessment, treatment, teaching and counseling to participant, caregiver or other appropriate representatives. The Social Services Worker interventions could include individual participant contacts; appropriate collateral contacts; participant and family education, assessment and counseling; provision of resources; ongoing case management; advocacy to ensure participant and caregiver needs are met and addressed; and disenrollment procedures. The Social Services Worker is the liaison between the Interdisciplinary Team (IDT), caregiver representatives, and community agencies.

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • A minimum of one year’s experience working with frail or elderly population required.
  • Masters’ Degree from an accredited school of social work required
  • Be legally authorized, currently licensed, registered or certified if applicable in the state of employment.
  • Must have a valid driver’s license and have means of transportation.
  • Experience working on a multi-disciplinary team in a hospital, nursing home or community-based setting is preferable

Preferred Skills:

  • Experience working on a multi-disciplinary team in a hospital, nursing home or community-based setting is preferable.

Essentials: 

  • Performs in person initial assessments for enrollment of potential Senior Community Care participants to obtain a complete psychosocial history, which may include descriptions of cognitive status, social supports, family dynamics mental health and substance dependency and other issues and needs. Coordinates with the Interdisciplinary Team to develop a comprehensive plan of care for each participant.
  • Conducts in person re-assessment of enrolled participants every six (6) months and as needed.
  • Functions as a member of the Interdisciplinary Team. Maintains regular attendance at and participates in Interdisciplinary Team meetings; communicates participant changes, collaborates on plan of care decisions and coordination for twenty-four (24) hour care delivery.
  • Provides ongoing support, counsel, and education to participants and family regarding a variety of issues, including but not limited to: the aging process, dementia, grief and loss, end of life, disease processes, difficult family dynamics and changing roles, PACE model and PACE health services.
  • Presents requests to Interdisciplinary Team for and coordinates admission/discharge to contracted facilities for temporary respites and permanent placement.
  • Acts as facilitator for meetings with participant, family, caregivers, and community agencies to clarify, or problem solves issues regarding the plan of care. Mediates discussions between all parties.
  • If hospice care is appropriate actively provides emotional support, grief work, education and funeral/financial planning referral. Facilitates hospice or nursing home placement as needed. Initiate referrals to external resources with community agencies such as Adult Protective Services, Housing Authority, or public utility companies. Advocates with these entities for purposes of maintaining community stability.

Senior Community Care of North Carolina - PACE:

Senior Community Care of North Carolina - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

 PACE is a Program of All-Inclusive Care for the Elderly. Our team members include clinical professionals, personal care providers, van drivers, activity assistants and culinary employees among others. Unlike some clinical environments, PACE centers offer employees flexible work schedules, with most positions only requiring occasional weekends. Team members have an opportunity to get to know their patients and build meaningful relationships. SCCNC helps foster a work-life balance by offering employees paid-time off benefits as part of our comprehensive benefits package.

 In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not “just a job”.

 Create happiness for those who need it. Join us today!


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