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Remote Shopify Chat Support Jobs in Wisconsin (NOW HIRING)

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support. Lead Technical & Product Execution * Manage the entire R&D P&L, balancing the budget ...

AI Technical Lead

Madison, WI · On-site +1

$115K - $140K/yr

Remote work requires successful candidates to possess their own high-speed internet and phone to ... We also provide and support enterprise Software as a Service (SaaS) applications to enable and ...

Virtual Teacher

Milwaukee, WI · On-site +1

$44K/yr

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

Day shift, Monday-Friday, remote Want to learn more: Chat with Marissa Zorzin at marissa.zorzin ... and create efficiencies, and support when seeking opportunities for growth. * Culture that ...

Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Qualifications: Associate degree in ... support when seeking opportunities for growth. * Self-Care Culture: Encourages self-care and ...

Remote elidgble, must reside in WI, MI, MN, or IA FTE Status: Full-Time 1.0 FTE (40 hours/week ... Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org Qualifications: * Education: Bachelor ...

Senior Software Engineer

Stevens Point, WI · On-site +1

$119K - $156K/yr

May participate in on-call support rotation. * Other duties and responsibilities as assigned. When ... Fully remote What you'll bring to the table: * Bachelor Degree Computer Science, Information ...

$111K - $133K/yr

... Bots, Chat Bots, Self-service IVRs and DTMF IVRs • Perform system configurations, create users ... support cases as needed. • Any other relevant duties. Essential skills and experience: Required ...

Showing results 41-60

Remote Shopify Chat Support information

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Wisconsin? The most popular types of Shopify Chat Support jobs in Wisconsin are:
What are popular job titles related to Remote Shopify Chat Support jobs in Wisconsin? For Remote Shopify Chat Support jobs in Wisconsin, the most frequently searched job titles are:
What cities in Wisconsin are hiring for Remote Shopify Chat Support jobs? Cities in Wisconsin with the most Remote Shopify Chat Support job openings:
Infographic showing various Remote Shopify Chat Support job openings in Wisconsin as of June 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution.

(Remote) Vice President of Research & Development

Cayenta

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Cayenta, a division of Harris; is seeking a Vice President of Research & Development who is a business-focused technology leader.

This is a pivotal leadership position responsible for driving the AI-centric transformation of our core product suite and the evolution of a large, tenured engineering organization.

The central challenge is to master the balance between two competing priorities: executing the strategic, multi-year roadmap for our next-generation CayentaOne platform while supporting the operational realities of a large, profitable install base. The leader who succeeds will do so by embedding practical AI at every level of the R&D organization-from accelerating our own development lifecycle to delivering intelligent, high-value features for our customers.

Success in this role requires a strategic business partner for the EVP who can translate technology initiatives into P&L impact, lead a complex cultural change, and instill a culture of pragmatic, AI-driven innovation.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.

Salary:

130K - 200K CAD

91K - 141K USD

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.


What your impact will be:

Drive the AI-Powered Transformation

  • Own the execution of the corporate AI mandate within Cayenta, moving the organization from activity to measurable P&L impact.
  • Translate AI capabilities into revenue-generating or cost-saving initiatives. You will be accountable for the business case and ROI of our AI investments.
  • Accelerate the CayentaOne roadmap by championing and implementing AI-assisted development (AI-DLC) practices to modernize our legacy stack faster.
  • Oversee the product strategy for Cayla, evolving it from a feature into a core, agentic AI platform that becomes a key competitive differentiator.

Serve as a Strategic Business Partner

  • Act as the key technical advisor to the EVP and GM, translating complex concepts into business terms to inform executive decision-making.
  • Own and articulate the business case for the technology roadmap, defending strategic priorities with executive peers in Sales, Professional Services, and Support.

Lead Technical & Product Execution

  • Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical debt, and strategic AI and platform investments.
  • Instill a sense of urgency and an agile, metrics-driven approach to development, improving velocity and predictability without sacrificing quality.

Lead a Resilient Change-Ready Team

  • Lead, mentor, and inspire a 70-person organization, assessing talent and structure to align the team with our AI-first strategic goals.
  • Win the trust of skeptics and create a path forward for a tenured team, fostering a culture of pragmatic innovation, accountability, and continuous improvement.

The Profile We're Looking For

You are a business leader who excels in a technical domain. You see AI as a tool to solve business problems, not as a research project.

What we are looking for:

  • A proven track record as a trusted technology partner.
  • Demonstrated experience moving AI initiatives from ideation to live production with measurable P&L impact. You must be able to articulate how you have used AI to either grow revenue or reduce costs.
  • Deep, hands-on experience leading the multi-year modernization of a mature, revenue-generating enterprise software product. You have the "scar tissue" to prove it.
  • High emotional intelligence (EQ) with demonstrated success turning around or re-energizing a change-resistant engineering culture.
  • Financial acumen and an understanding of how to run R&D with P&L discipline, preferably within a company with a similar operational model to Harris.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!
  • A Challenge with Impact: This is a difficult and complex role. Success will fundamentally change the trajectory of the business unit and have a visible impact on our P&L.
  • Autonomy & Accountability: You will have the autonomy to run your organization, with full accountability for its performance and outcomes.
  • Compensation: The compensation package includes a competitive base salary ($130,000 - $200,000 CAD), a bonus structure tied to business unit performance.

About Cayenta:

Cayenta is a leading provider of enterprise resource management solutions in the local government, utility and financial industries. Cayenta's products, services and customer relationships provide the foundation for continued innovation and growth.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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