2

Remote Shopify Chat Support Jobs in Madison, WI (NOW HIRING)

Remote Customer Service Specialist

Madison, WI · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Destination Travel Specialist - Remote We're looking for a Destination Travel Specialist to join ... Book seamless journeys via email, chat, and phone--transforming inquiries into confirmed trips with ...

Travel Booking Pro - Remote We're seeking a passionate Travel Booking Pro to create unforgettable ... Book seamless journeys via email, chat, and phone--transforming inquiries into confirmed trips with ...

Remote Shopify Chat Support information

See Madison, WI salary details

$38

$67

$82

How much do remote shopify chat support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote shopify chat support in Madison, WI is $67.82, according to ZipRecruiter salary data. Most workers in this role earn between $46.01 and $80.67 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Shopify Chat Support jobs in Madison, WI? For Remote Shopify Chat Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Remote Shopify Chat Support jobs in Madison, WI look for? The top searched job categories for Remote Shopify Chat Support jobs in Madison, WI are:
What cities near Madison, WI are hiring for Remote Shopify Chat Support jobs? Cities near Madison, WI with the most Remote Shopify Chat Support job openings:
Remote Payments Support Specialist - West Coast Hours

Remote Payments Support Specialist - West Coast Hours

Autodesk

Oregon, WI • Remote

$49.30K - $88.33K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Autodesk rating

9.5

Company rating: 9.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

5th of 184 rated software companies


Job description

Autodesk is hiring a Customer Support professional to join their fully remote team. This role involves assisting customers with GCPay and ensuring a smooth experience via phone, email, and chat. Candidates should have at least 1 year of experience in SaaS customer support, possess excellent troubleshooting and communication skills, and be adept at managing multiple priorities.

The competitive compensation package includes a salary between $49,300 and $88,330 depending on experience and location. #J-18808-Ljbffr


Autodesk logo

About Autodesk

Sourced by ZipRecruiter

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

San Rafael, CA, US

Year founded

1982