2

Remote Service Desk Manager Jobs in Portland, OR

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote CSR Agent Entry Level

Portland, OR ยท On-site +1

$16.50 - $22/hr

Remote Client Success Specialist Company: Globe Life AO Location: Fully Remote At Globe Life AO ... Manage client inquiries and provide timely solutions. * Expand Your Reach: Utilize networking ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Manager

Gresham, OR ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Sales Manager Remote

Gresham, OR ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Manager

Tigard, OR ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Manager

Aloha, OR ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 21-40

Remote Service Desk Manager information

See Portland, OR salary details

$38.7K

$100.2K

$166.5K

How much do remote service desk manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote service desk manager in Portland, OR is $100,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $119,300.00 per year, depending on experience, location, and employer.

What is a remote service desk manager?

A Remote Service Desk Manager oversees the operations of a service desk team that provides IT support to users, typically working from a remote location. They are responsible for managing staff, ensuring high-quality customer service, and maintaining efficient processes for handling technical issues and requests. This role involves monitoring performance metrics, implementing best practices, and coordinating with other IT departments to resolve complex problems. Remote Service Desk Managers also play a key role in training staff and improving service delivery through technology and workflow enhancements.

What is the difference between Remote Service Desk Manager vs Remote Help Desk Supervisor?

AspectRemote Service Desk ManagerRemote Help Desk Supervisor
ResponsibilitiesOversees service desk operations, manages team performance, implements policiesSupervises help desk staff, handles escalations, ensures customer satisfaction
Required CredentialsITIL certification, relevant IT experience, leadership skillsCustomer service experience, technical knowledge, team management skills
Work EnvironmentRemote or on-site, strategic planning focusPrimarily remote, operational support focus
Industry UsageIT service management, tech companies, large organizationsIT support, customer service departments, SMBs

The Remote Service Desk Manager typically handles strategic oversight and team management, requiring certifications like ITIL, while the Remote Help Desk Supervisor focuses on daily operational support and customer interactions. Both roles are vital in IT support but differ in scope and responsibilities.

What are the main challenges faced by a remote service desk manager, and how can they be addressed?

A Remote Service Desk Manager often faces challenges such as coordinating a dispersed team, maintaining effective communication, and ensuring consistent service quality across different time zones. To address these, it's important to leverage collaboration tools, establish clear protocols, and schedule regular check-ins to keep the team connected and aligned. Additionally, implementing standardized processes and performance metrics helps maintain accountability and ensures a high level of customer support regardless of team members' locations.

What are the key skills and qualifications needed to thrive as a remote service desk manager?

To thrive as a Remote Service Desk Manager, you need expertise in IT service management, troubleshooting, and team leadership, typically supported by a bachelor's degree in IT or related field and several years of relevant experience. Familiarity with ticketing systems (such as ServiceNow or Jira), remote support tools, and ITIL certification are commonly required. Strong communication, problem-solving abilities, and the capacity to motivate and coordinate remote teams are crucial soft skills. These competencies ensure efficient service delivery, high client satisfaction, and effective remote team operations in a dynamic IT environment.
What are popular job titles related to Remote Service Desk Manager jobs in Portland, OR? For Remote Service Desk Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Service Desk Manager jobs in Portland, OR look for? The top searched job categories for Remote Service Desk Manager jobs in Portland, OR are:
Infographic showing various Remote Service Desk Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $100,237 per year, or $48.2 per hour.

Remote Senior Manager (Tax)

Solid Rock Recruiting LLC

Portland, OR โ€ข Remote

Full-time

Medical, PTO

Re-posted 22 days ago


Job description

About the Role

  • Lead multiple client engagements across corporate, partnership, and high-net-worth individual tax work
  • Serve as the primary client relationship manager for key accounts in a fully remote environment
  • Oversee tax planning, compliance, and review processes while ensuring accuracy and timeliness
  • Collaborate with partners and staff to improve workflow efficiency and service delivery

Key Responsibilities

  • Review and sign off on complex tax returns (1120, 1120S, 1065, 1040 HNW)
  • Manage client deliverables, deadlines, and advisory communications year-round
  • Provide strategic tax planning, entity structuring, and transaction support
  • Supervise and mentor tax staff, seniors, and managers across multiple engagements

Qualifications

  • Active CPA license required
  • 7–12+ years of progressive tax experience in public accounting
  • Strong experience with review-level work and client-facing advisory roles
  • Deep knowledge of federal and state tax compliance across multiple entity types

Preferred Skills

  • Experience with remote team leadership and workflow management tools (e.g., CCH, ProSystem, UltraTax, or similar)
  • Strong client communication skills with ability to explain complex tax issues simply
  • Experience with high-growth clients, private equity-backed companies, or HNW individuals
  • Ability to manage multiple deadlines in a fast-paced, deadline-driven environment

What We Offer

  • Fully remote flexibility with strong team collaboration culture
  • Competitive compensation with performance-based bonus structure
  • Clear path to Partner or Director-level advancement
  • Comprehensive benefits including PTO, health coverage, and continuing education support