Remote Service Desk Manager Jobs in Georgia (NOW HIRING)

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their missioncritical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.Location: Remote.Role Overview: We are seeking a high-impact sales specialist with an ability to originate, shape, and close large, complex deals across infrastructure, cloud, and managed services.This individual must bring strong executive relationships across financial services accounts with a deep understanding of security, compliance, and risk, and a track record of delivering measurable business outcomes in highly matrixed environments.Key Responsibilities

• Drive new business development across financial services accounts, building and closing a high-quality pipeline
• Lead end-to-end complex sales cycles (origination through close), including deal shaping, negotiation, and contract execution
• Develop and articulate DXC Global Infrastructure Services (GIS) value propositions aligned to risk reduction, regulatory compliance, cost optimization, and platform modernization
• Build and execute strategic account plans aligned to client priorities such as infrastructure transformation, cloud adoption (hybrid and multi-cloud), operational resiliency, and AI readiness
• Create differentiated win strategies leveraging DXC capabilities, strategic alliances, and broader ecosystem partners
• Lead and coordinate RFP, RFI, and RFQ responses, including win themes, competitive positioning, and executive-level messaging
• Establish and maintain relationships with senior client stakeholders, including CIO, CTO, CFO, CRO, and CISO
• Collaborate across a matrixed organization, including account teams, solution architects, delivery leaders, and partner organizations
• Maintain accurate pipeline, forecasting, and deal governance in alignment with sales operations

Quota & Scope

• Annual quota typically ranging from $10M-$25M+, depending on territory and account portfolio
• Ownership of enterprise-scale, multi-tower integration and modernization programs
• Responsibility for driving new revenue growth and expanding long-term integration footprints

Required Experience and CapabilitiesSales and Deal Leadership

• Proven track record of closing large, complex, multi-million-dollar deals
• Experience selling one or more of the following:
  • Cloud (public, private, hybrid, multi-cloud)
  • Mainframe and mid-range modernization
  • Infrastructure and platform services
  • Service desk and digital workplace solutions
  • Managed services and IT outsourcing (ITO)

• Demonstrated success in:
  • Winning competitive pursuits and formal RFP processes
  • Increasing win rates and deal velocity
  • Expanding existing accounts and acquiring new clients

Executive Presence and Relationship Building

• Ability to earn trust and credibility with senior client stakeholders
• Established CXO-level relationships within Financial Services organizations
• Strong consultative selling skills with the ability to align technology solutions to business outcomes

Ecosystem and Partner Leadership

• Experience working across a broad partner ecosystem, including hyperscalers (AWS, Azure, GCP), ISVs, infrastructure providers, and third-party administrators (TPAs)
• Ability to orchestrate multi-party deal strategies and co-sell engagements

Operating Model and Leadership Traits

• Proven success operating in complex, matrix-managed organizations
• Ability to navigate ambiguity and drive alignment across cross-functional teams
• Demonstrated ability to consistently deliver results and exceed targets
• High standards for quality, accountability, and execution
• Strong strategic thinking combined with disciplined execution

Preferred Qualifications

• Bachelor's degree required; MBA or advanced degree preferred
• Experience in consultative or advisory-led sales environments
• Familiarity with FinOps, AIOps, or AI-enabled infrastructure solutions
• Experience developing business cases and value realization models

What Success Looks Like

• Consistent achievement of revenue, pipeline, and margin targets
• Trusted advisor relationships with Financial Services clients and executive stakeholders
• Leadership of high-quality, differentiated pursuits that win in competitive environments
• Repeatable growth across strategic accounts and partner ecosystems

Must be legally authorized to work in the United States without current or future sponsorshipCompensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $157,600 - $236,400.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.