2

Remote Fast Response Jobs in Georgia (NOW HIRING)

Direct Response Copywriter for Truvani Remote (U.S.-based required) | Full-Time | Reports to ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Direct Response Copywriter - REMOTE

Atlanta, GA ยท On-site +1

$75K - $105K/yr

Direct Response Copywriter for Truvani Remote (U.S.-based required) | Full-Time | Reports to ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) ... Experience owning support targets such as ticket completion, response times, or resolution metrics.

Director, Insurance Services

Atlanta, GA ยท On-site +1

$200K/yr

About OnPay OnPay is a fast-growing software company headquartered in Atlanta, offering a modern ... Develop robust, scalable processes and procedures to ensure timely, accurate responses to clients ...

next page

Showing results 1-20

Remote Fast Response information

What is the difference between Remote Fast Response vs Remote Customer Support Specialist?

AspectRemote Fast ResponseRemote Customer Support Specialist
Required CredentialsBasic customer service skills, sometimes certifications in communication or support toolsCustomer service experience, possibly certifications in support platforms
Work EnvironmentFast-paced, real-time response environment, often with live chat or phone supportSupport via chat, email, or phone, with focus on issue resolution
Employer & Industry UsageCustomer service centers, tech support, retailE-commerce, tech companies, service providers

Remote Fast Response roles focus on quick, real-time customer interactions, often requiring rapid problem-solving skills. Remote Customer Support Specialists handle ongoing customer inquiries and issues, emphasizing communication and resolution. While both roles involve customer service, Remote Fast Response is more about immediate, high-pressure responses, whereas Remote Customer Support Specialists provide more detailed, long-term support.

What are the key skills and qualifications needed to thrive as a Remote Fast Response professional, and why are they important?

To thrive as a Remote Fast Response professional, you need strong problem-solving abilities, rapid decision-making skills, and relevant experience or training in crisis management or technical troubleshooting. Familiarity with communication platforms (like Slack or Zoom), incident management systems, and sometimes industry-specific certifications (such as ITIL or emergency response training) are typically required. Excellent communication, resilience under pressure, and collaboration are vital soft skills for effectively addressing urgent issues remotely. These abilities ensure timely, coordinated responses to critical situations, minimizing downtime and maintaining organizational stability.

What are the typical challenges faced by Remote Fast Response team members, and how can they be addressed?

Remote Fast Response professionals often face challenges such as rapidly shifting priorities, coordinating effectively with distributed teams, and managing high-pressure situations without in-person support. To address these, strong time management and communication skills are essential, as is familiarity with remote collaboration tools. Building routines for regular team check-ins and leveraging clear documentation can help maintain alignment and ensure prompt, coordinated action during urgent incidents.

What is a Remote Fast Response?

A Remote Fast Response job typically involves providing immediate support or addressing urgent issues for a company or organization, all while working remotely. These roles are common in industries such as IT support, customer service, emergency management, or technical troubleshooting, where rapid response to incidents or requests is critical. Employees in these positions must be able to quickly assess situations, communicate effectively, and resolve problems efficiently from a remote location. Strong communication skills, the ability to work independently, and proficiency with digital tools are often required. Schedules might involve on-call hours or flexible shifts to ensure timely responses.
What cities in Georgia are hiring for Remote Fast Response jobs? Cities in Georgia with the most Remote Fast Response job openings:

Cybersecurity Incident Response Specialist

Geotab

Atlanta, GA โ€ข On-site, Remote

Full-time

Medical, Dental, Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Who we are: Geotab is a global leader in IoT and connected transportation and certified "Great Place to WorkTM." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Cybersecurity Incident Response Specialist who will be responsible for protecting Geotab's software, hardware, and supply chain by leading incident response efforts across government-compliant and commercial environments. If you love investigative security work, thrive in fast-moving environments, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Cybersecurity Incident Response Specialist, your key area of responsibility will be owning incident response operations for Geotab's government compliance environments. You will proactively monitor, triage, and lead response efforts for security incidents, conduct log analysis across web applications, and leverage tools including Elastic and CrowdStrike. During lower-incident periods, you will lead threat hunts and strategic IR project work to continuously improve our security posture. You will participate in a on-call rotation with dedicated coverage for US-specific incidents. To be successful in this role you will be a self-starter with strong investigative instincts who can execute independently with minimal supervision. In addition, the successful candidate will have excellent communication skills with the ability to coordinate across leadership and internal teams, and a demonstrated ability to push tasks to completion even in ambiguous or high-pressure situations. How you'll make an impact:
  • Proactively monitor, evaluate, and track systems and networks for breaches to Geotab's security, products, and customers
  • Identify security flaws and vulnerabilities and utilize industry standard metrics for evaluating risks (e.g. CVSS)
  • Ensure that Geotab's compliance requirements are met (e.g. NIST 800-53 & NIST 800-171), with dedicated focus on FedRAMP and CONUS environments
  • Perform security audits, risk analysis, network forensics, and penetration testing to reduce attack surface
  • Perform malware analysis and reverse engineering to develop a procedural set of responses to security problems
  • Establish plans that outlines security gap assessments, policies, procedures, playbooks, training, and tabletop testing
  • Establish protocols for effectively communicating security incidents and breaches with customers, internal stakeholders, and law enforcement
  • Remedy security breaches in a timely manner according to priority and provide expert SME guidance to internal teams
What you'll bring to the role:
  • Post-secondary diploma or degree specializing in Computer Science, Engineering, or a related field
  • 3-5 years of experience in an Incident Response or Security Operations role
  • Hands-on experience with Elastic, CrowdStrike, and SQL; scripting proficiency in Python, PowerShell, and Bash; familiarity with Splunk, QRadar, or other SIEM tools is a strong asset
  • Experience in GCP environments (primary); AWS, Azure, or Oracle cloud familiarity is an asset
  • CCSP certification desired; CISSP and SANS certifications is a plus - strong hands-on experience will be considered over certifications alone
  • Strong communication skills with proven ability to work independently as a self-starter in a remote or hybrid environment (Atlanta or remote; hybrid if Atlanta-based)
  • Willingness to participate in a on-call incidents
  • To be eligible, candidates must have continuously resided in the continental United States for at least three years immediately preceding their application. Successful applicants will be required to provide verifiable documentation of continuous lawful residency. Some exceptions apply to US citizens.
  • Ability to pass an enhanced background check, including a drug screening test (if applicable) and a credit check.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab: Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program *The above are offered to full-time permanent employees only How we work: At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services. Other employment statements: Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.