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Remote School Technology Jobs in Bothell, WA (NOW HIRING)

Visionary Technology Consultants

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Workforce Support Technician - Hybrid

Bellevue, WA · Remote

$28 - $32/hr

... the Tech Bar. · Deliver remote and virtual support using Bomgar/Zoom or other remote tools. · ... Qualifications & Experience · High school diploma or equivalent required; Bachelor's degree ...

Ziply Fiber

Program Manager, Technology

Kirkland, WA · Remote

$105K - $155K/yr

This is a remote position. Position Title: Program Manager, Technology Base Salary: $105,000 to ... Required Qualifications: · High school diploma or GED. · Bachelor's degree in a related field or ...

Ziply Fiber

Program Manager, Technology

Kirkland, WA · Remote

$105K - $155K/yr

This is a remote position. Position Title: Program Manager, Technology Base Salary: $105,000 to ... Required Qualifications: · High school diploma or GED. · Bachelor's degree in a related field or ...

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What are the key skills and qualifications needed to thrive as a Remote School Technology Specialist, and why are they important?

To thrive as a Remote School Technology Specialist, you need strong knowledge of educational technology systems, troubleshooting skills, and often a background in IT or educational support. Familiarity with learning management systems (LMS), video conferencing platforms, and certifications such as CompTIA A+ or Google Certified Educator are commonly required. Excellent communication, patience, and problem-solving abilities are important soft skills for effectively supporting educators and students remotely. These skills ensure smooth technology integration, minimize disruptions to learning, and provide timely support in virtual educational environments.

What are the main challenges faced by professionals in a Remote School Technology role, and how can they be addressed?

Professionals in Remote School Technology often face challenges such as troubleshooting technical issues remotely, ensuring all students and staff have reliable access to digital tools, and maintaining data security. Proactively setting up clear communication channels, providing regular virtual training, and creating detailed troubleshooting guides can help address these issues. Building strong collaboration with teachers, administrators, and IT vendors is also essential to quickly resolve problems and keep learning uninterrupted.

What is a Remote School Technology job?

A Remote School Technology job involves supporting and managing digital tools, software, and devices used for online education. Professionals in this field help students and educators troubleshoot technical issues, set up virtual classrooms, and ensure secure, efficient access to educational platforms. They may work as IT support, technology coordinators, or edtech specialists, all from a remote location. Their work is essential for facilitating smooth and effective remote learning experiences.
What job categories do people searching Remote School Technology jobs in Bothell, WA look for? The top searched job categories for Remote School Technology jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote School Technology jobs? Cities near Bothell, WA with the most Remote School Technology job openings:
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Workforce Support Technician - Hybrid

Workforce Support Technician - Hybrid

Visionary Technology Consultants

Bellevue, WA • Remote

$28 - $32/hr

Full-time

Posted 6 days ago

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Job description

Hybrid: There will be a rotation working remotely 2days in the office (3 days remote) one week, then the next 3 days in the office (2 days remote)

Position Overview

The Workforce Support Technician operates within WBD offices and provides both remote and in-person IT assistance across the organization. This role is essential in delivering front-line support for hardware and software issues, with a strong emphasis on excellent customer service.

Key Responsibilities

· Provide on-site technical support for employees in WBD offices through the Tech Bar.

· Deliver remote and virtual support using Bomgar/Zoom or other remote tools.

· Manage incidents and requests assigned to Workforce Support via ServiceNow, ensuring timely updates.

· Utilize IT tools—including Okta admin, Active Directory, Intune, ServiceNow, and Zoom—to resolve issues at the first level.

· Accurately and promptly update incidents and requests in the ServiceNow ticket management system.

· Communicating with Tier 2 and Tier 3 support teams for incident follow-ups and escalations.

· Provide escalation support from Level 1 support using ServiceNow.

· Set up and break down IT equipment on desks as needed.

· Provide support for Windows, OSX, iOS, and Android operating systems.

· Support Apple and Dell devices.

· Review Techline and Knowledge Article updates regularly to stay informed about IT changes.

· Assist with printing and multifunction printer (MFP) setups within the WBD environment.

· Participate in global projects to deliver new services, as required.

· Perform other ad hoc responsibilities as requested by the Manager.

Qualifications & Experience

· High school diploma or equivalent required; Bachelor’s degree preferred.

· Minimum of 4 years’ experience in technical support, providing both hardware and software assistance.

· Experience managing outages and technical incidents.

· Ability to work 100% onsite, with occasional remote work as business needs dictate.

· Willingness to travel for business purposes, as required.

· Availability for occasional night and weekend work, as needed.

Additional Information

This position offers the opportunity to work in a dynamic environment supporting a diverse workforce and participating in global IT initiatives. Candidates should demonstrate excellent communication skills, technical proficiency across multiple platforms, and a proactive approach to troubleshooting and customer service.

Company Description

Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.