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Remote Scale Operator Jobs in Indiana (NOW HIRING)

ShipCalm

eCommerce Operations Manager

Plainfield, IN · On-site +1

$80K - $110K/yr

You simplify workflows, leverage systems and data, and help customers scale across multiple e ... This is an onsite position that may become eligible for 1-2 remote work days per week

USIC

Sr. Director, Product Manager

Indianapolis, IN · Remote

$222K - $233K/yr

Operating at the intersection of customer needs, service economics, regulatory requirements, and ... This role is 100% remote with up to 50% Nationwide travel. Responsibilities * Lead the development ...

micro1 AI

Senior Corporate Paralegal

Carmel, IN · On-site +1

$200K - $250K/yr

Remote (opportunity to work from SF office) The Role We are looking for a corporate legal ... Comfort operating autonomously in a fast-paced, highly asynchronous environment. Nice to Have * JD ...

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Remote Scale Operator information

What is a remote scale operator?

Remote scale operators are professionals who manage and monitor weighing systems, such as truck or industrial scales, from a remote location. They are responsible for ensuring accurate weight measurements, verifying load records, and maintaining communication with drivers and onsite staff. Their work often involves using specialized software and technology to operate scales, log data, and troubleshoot issues. Remote scale operators play a crucial role in industries like logistics, agriculture, and waste management, where accurate weight tracking is essential.

What are the key skills and qualifications needed to thrive as a remote scale operator, and why are they important?

To thrive as a Remote Scale Operator, you need attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with digital scale systems, weighbridge software, and data entry tools is typically required. Strong communication, problem-solving abilities, and reliability help you excel in coordinating with drivers and ensuring accurate records. These skills are crucial for maintaining operational efficiency, regulatory compliance, and accurate transactions in industries like logistics and waste management.

What are some common challenges faced by remote scale operators and how can they be effectively managed?

Remote Scale Operators often face challenges such as maintaining accuracy while managing multiple simultaneous tasks, troubleshooting remote technology issues, and communicating effectively with on-site personnel. Staying organized and using digital tools to track loads and weights can help minimize errors. Establishing clear communication protocols with drivers and facility staff ensures smooth operations, and being proactive about regular system checks can reduce downtime from technical glitches. Continuous learning and adaptability are key to handling the fast-paced and sometimes unpredictable nature of the role.

What is the difference between Remote Scale Operator vs Remote Data Entry Clerk?

AspectRemote Scale OperatorRemote Data Entry Clerk
Required CredentialsHigh school diploma, training in weighing systemsHigh school diploma or equivalent, basic computer skills
Work EnvironmentIndustrial or warehouse settings, remotely monitoring scalesOffice or home-based, entering data into systems
Employer & Industry UsageLogistics, manufacturing, transportationAdministrative, healthcare, retail sectors
Common Search & ComparisonRemote Scale Operator vs Remote Data Entry Clerk

The Remote Scale Operator and Remote Data Entry Clerk roles share similarities in working remotely and requiring basic technical skills. However, the Remote Scale Operator focuses on monitoring and managing weighing systems in industrial environments, often requiring specific training. In contrast, the Remote Data Entry Clerk primarily handles data input tasks in administrative settings. Both roles are essential in their industries but serve different operational functions.

What are popular job titles related to Remote Scale Operator jobs in Indiana?

For Remote Scale Operator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Scale Operator jobs in Indiana look for?

The top searched job categories for Remote Scale Operator jobs in Indiana are:

What cities in Indiana are hiring for Remote Scale Operator jobs?

Cities in Indiana with the most Remote Scale Operator job openings:

Remote Scale Operator jobs near you

eCommerce Operations Manager

Plainfield, IN • On-site, Remote

ShipCalm
Internet and IT • 11 - 50 employees
Learn more about ShipCalmexternal

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Type
Full-time
Description
Are you the person eCommerce brands rely on when operational challenges occur as they scale? You operate as an advisor to customers, partnering cross-functionally to translate goals into execution and drive scalability. You simplify workflows, leverage systems and data, and help customers scale across multiple eCommerce sales channels.
If you are ready for a role where you can directly impact how eCommerce brands scale, solving complex operational challenges across fulfillment, inventory, systems, and customer experience while owning outcomes and driving execution across teams, please keep reading.
Do you?
TAKE OWNERSHIP AND ACTIVELY ENGAGE WITH FRONTLINE EXECUTION? You thrive in complex eCommerce operations where you're expected to step in, take ownership, and turn breakdowns into scalable solutions. You partner directly with customers and internal teams to find solutions, take actions quickly and drive outcomes operating proactively rather than reacting to tickets.
OPERATE AS AN EMBEDDED PARTNER, SHOWING COMPOSURE UNDER PRESSURE? You enjoy embedding yourself in a customer's business, understanding their goals, and aligning the execution of your team to support their growth. You know the importance of maintaining control and clarity in high-pressure situations, and you can align the right people to solve and deliver results.
SOLVE PROBLEMS AT THE ROOT WITH SPEED AND ACCURACY? You are energized by identifying patterns across operations, workflows, and performance metrics to uncover root causes. You collaborate cross-functionally to implement solutions that improve efficiency, strengthen execution, and drive measurable improvements for customers.
ESSENTIAL DUTIES MAY INCLUDE:
Within the first 30 days:
  • Completes training on ShipCalm 3PO model, service offerings, and customer lifecycle stages.
  • Demonstrates understanding of CalmScore™, RightCalm™, and key drivers impacting customer health (errors, delays, ticket volume, operational breakdowns).
  • Attends and actively participates in L10 meetings, demonstrates an understanding of EOS structure (scorecard, rocks, issue list).
  • Develops a clear understanding of each operational function (Warehouse, Digital Ops, Brand Ops, Account Support) and how they work together to support customer outcomes.

3 months and ongoing:
  • Owns the full lifecycle management for assigned customer profiles.
  • Develops and presents 2+ customer account improvement plans (red ? yellow or yellow ? green) to the Director of Brand Operations.
  • Coordinates cross-functional efforts to resolve customer issues, ensures clear ownership, timelines, and next steps on 100% of tickets.
  • Demonstrates strong judgment in escalation by engaging the right teams at the right times based on issue type and urgency.

6 months and ongoing:
  • Leads resolution of complex issues using root cause analysis and cross-functional coordination.
  • Brings structured problem solving into meetings. Presents difficult issues internally with prepared solutions or options, incorporating input when needed.
  • Identifies breakdowns or inefficiencies across teams and implements at least 1 process improvement that enhances execution or reduces errors.

9-12 months and ongoing:
  • Maintains 90% of customer portfolio in green status with consistent operational performance.
  • Influences Customer decisions by presenting data-driven insights and operational recommendations.
  • Demonstrates readiness to operate as a strategic partner.

COMPANY BENEFITS & COMPENSATION INCLUDE:
  • Schedule: This is a full-time position scheduled to work Monday-Friday, 7:30 AM - 4:00 PM EST
  • Location: This position is located at 8377 E Camby Road #194, Plainfield, IN 46168. This is an onsite position that may become eligible for 1-2 remote work days per week .
  • Compensation: $80,000 - $110,000/annual, DOE
  • Benefits: Medical, Dental, Vision, 401(k), Life, Accident, EAP, PTO, Holidays, Sick Time

WHO WE ARE:
At ShipCalm we operate with an "Almost Monday" mindset, bringing energy and intention to the work week. We believe you can't have "no" in your heart. Challenges are expected in a growing, complex operation, and resilience is a key part of our success. Speed matters here but only when aligned with accuracy. At ShipCalm, humanity is a daily practice, where we create a place of respect and enjoy a family feel. Leaders are trusted, problems are faced head-on, and calm, disciplined execution of work allows both people and the business to deliver on promises, consistently.
Requirements
EDUCATION, SKILLS & EXPERIENCE:
  • 4+ years of experience in Customer Operations, Brand Operations, Business Operations, eCommerce Operations, Marketplace Operations, Customer Success, Supply Chain, or Operational Excellence required.
  • Experience supporting high-growth eCommerce brands is strongly preferred.
  • Bachelor's degree or coursework in Supply Chain Management, Logistics, Business, or related field, preferred
  • Proven understanding of logistics, fulfillment, or supply chain operations strongly preferred
  • Ability to manage external client relationships while coordinating internally across cross functional teams, required
  • Proficiency with dashboards, KPIs, and operational reporting to inform decisions and drive improvements strongly preferred
  • Demonstrated success leading cross-functional initiatives or projects with measurable results strongly preferred
  • Proficiency with WMS/OMS systems, EDI, Shopify, ERP, and eCommerce tools preferred
  • Clear, empathetic communicator across Slack, email, Zoom, and in-person with the ability to simplify complexity, guide tough conversations, and align stakeholders, required

ShipCalm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See more details https://www.e-verify.gov/ .
Salary Description
$80,000 to $110,000/annual, DOE

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