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Remote Salesforce Support Engineer Jobs in Michigan

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Remote Salesforce Support Engineer information

What is the difference between Remote Salesforce Support Engineer vs Remote Salesforce Administrator?

AspectRemote Salesforce Support EngineerRemote Salesforce Administrator
CertificationsSalesforce Certified Support Specialist, Salesforce Certified Administrator (preferred)Salesforce Certified Administrator, Salesforce Certified Advanced Administrator
Primary RoleProvides technical support, troubleshooting, and issue resolution for Salesforce users and systemsManages Salesforce platform configurations, user management, and system customization
Work EnvironmentCustomer support teams, technical support centers, remote support rolesInternal teams, IT departments, remote or on-site administration roles
Industry UsageCommon in tech, consulting, and CRM service providersWidely used across industries for Salesforce platform management

While both roles require Salesforce certifications and involve working with the Salesforce platform remotely, the Remote Salesforce Support Engineer focuses on troubleshooting and resolving technical issues, whereas the Remote Salesforce Administrator handles system configurations and user management. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

Which is better, tcs or Salesforce?

As a Remote Salesforce Support Engineer, choosing between TCS and Salesforce depends on your career goals; TCS is a global IT services company that often hires for Salesforce projects, while Salesforce is a cloud platform offering certifications and tools for support roles. Both can provide valuable experience, but Salesforce-specific skills and certifications are essential for success in support engineering roles. Consider the company's environment, project types, and opportunities for professional growth when making your decision.

What is the salary of support engineer in Salesforce?

The salary of a Salesforce Support Engineer typically ranges from $60,000 to $100,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced engineers with Salesforce certifications can earn higher salaries, especially in high-demand markets.

Does Salesforce support remote work?

Salesforce support roles, including Salesforce Support Engineers, often offer remote work options depending on the company's policies and the specific position. Many companies in the tech industry, including Salesforce, have adopted flexible or fully remote work arrangements, especially for technical support and engineering roles that rely on digital communication tools. Candidates should review the specific job listing for remote work availability and requirements such as familiarity with collaboration tools and remote troubleshooting skills.

How much does a L7 make at Salesforce?

A Level 7 (L7) Salesforce Support Engineer typically earns a base salary ranging from $130,000 to $170,000 annually, depending on experience and location. Compensation may also include bonuses, stock options, and benefits, reflecting seniority and expertise in Salesforce support and related tools.
What are popular job titles related to Remote Salesforce Support Engineer jobs in Michigan? For Remote Salesforce Support Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Salesforce Support Engineer jobs in Michigan look for? The top searched job categories for Remote Salesforce Support Engineer jobs in Michigan are:
What cities in Michigan are hiring for Remote Salesforce Support Engineer jobs? Cities in Michigan with the most Remote Salesforce Support Engineer job openings:
Remote Salesforce Support Engineer jobs near you

Benefits Coordinator (Fully Remote)

McQuade Organization

Detroit, MI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

In this role, you’ll support clients in understanding their benefit options and ensure they receive an exceptional experience from start to finish. This position focuses on client support, benefits guidance, and clear communication in a fully remote environment.

-Serve as a primary point of contact for clients regarding their employee benefits -Explain benefit options including health, dental, vision, life, and supplemental plans in a clear, easy-to-understand way -Recommend solutions tailored to clients’ needs and help them make informed decisions -Host virtual meetings to review benefits, plan updates, and enhancements -Build strong client relationships and identify opportunities to expand the services they use -Provide responsive support to ensure a smooth and positive client experience -Collaborate with internal teams to ensure accurate information and timely responses - Act as the main point of contact for clients regarding their employee benefits, including health, dental, vision, life, disability, and retirement plans. - Help clients understand their benefit options, explain costs and features, and recommend solutions tailored to their organizational goals. - Lead individual client onboarding, ensuring smooth plan setup and seamless enrollment - Stay up to date on benefits offerings, company processes, and industry trends

-Strong communication and presentation skills—you can explain complex information clearly -Comfortable speaking with clients via phone and video (Zoom) -Organized and detail-oriented, able to manage multiple client needs -Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting -Positive attitude and willingness to learn

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