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Remote Sales Development Representative information

What are some common challenges faced by remote sales development representatives, and how can they be overcome?

Remote Sales Development Representatives often face challenges related to maintaining motivation, managing their own schedules, and connecting with prospects virtually. Since all interactions are remote, clear communication and follow-up skills are vital for building trust and moving leads through the sales funnel. Effective SDRs set structured routines, utilize digital tools for organization, and participate actively in virtual training sessions and team meetings. Proactively seeking feedback and remaining engaged with colleagues help overcome the isolation that remote work can sometimes bring, ensuring continued professional growth and success.

What are the key skills and qualifications needed to thrive as a remote sales development representative?

To succeed as a Remote Sales Development Representative, you need strong communication skills, an understanding of sales processes, and at least a high school diploma or bachelor's degree in a related field. Familiarity with CRM software such as Salesforce or HubSpot, as well as proficiency in sales automation tools, is highly beneficial. Initiative, resilience, time management, and the ability to build rapport virtually are standout soft skills for this role. These abilities enable effective lead generation, remote team collaboration, and achievement of sales targets in a virtual work environment.

What is a remote sales development representative?

A Remote Sales Development Representative (SDR) is responsible for identifying and qualifying potential customers for a company's sales team. They work remotely to conduct outbound prospecting, cold calling, email outreach, and social media engagement to generate leads. Their goal is to set up meetings or demos for account executives by understanding customer needs and presenting relevant solutions. Strong communication, persistence, and CRM proficiency are essential for success in this role.

What are the most commonly searched types of Sales Development Representative jobs in Illinois? The most popular types of Sales Development Representative jobs in Illinois are:
What are popular job titles related to Remote Sales Development Representative jobs in Illinois? For Remote Sales Development Representative jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Sales Development Representative jobs in Illinois look for? The top searched job categories for Remote Sales Development Representative jobs in Illinois are:
What cities in Illinois are hiring for Remote Sales Development Representative jobs? Cities in Illinois with the most Remote Sales Development Representative job openings:
Remote Sales Development Representative jobs near you
Infographic showing various Remote Sales Development Representative job openings in Illinois as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution.

Sales Business Development Representative

Staples, Inc.

Champaign, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 631 frontline employees who took The Breakroom Quiz

428th of 732 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. 

Staples is business to business. You’re what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed.  We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.   

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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