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Remote Safelite Jobs (NOW HIRING)

Safelite Group

Field Optimization Analyst

Columbus, OH · Remote

... (Remote) : It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235), or to other ...

Safelite Group

Payroll Business Analyst

OR · On-site +1

... (Remote) : It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235), or to other ...

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How much do remote safelite jobs pay per year?

As of Jun 11, 2026, the average yearly pay for remote safelite in the United States is $127,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative at Safelite, and why are they important?

To thrive as a Remote Customer Service Representative at Safelite, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and proficiency in basic computer applications are important technical requirements. Outstanding customer focus, patience, and the ability to work independently are crucial soft skills in this role. These abilities ensure efficient handling of customer inquiries, effective issue resolution, and high-quality service delivery in a remote environment.

Does Safelite provide equipment to work from home?

For remote positions at Safelite, the company typically provides necessary equipment such as computers and tools to support work from home. However, specific provisions may vary depending on the role and department, so it is advisable to confirm during the hiring process or with your manager.

How does working remotely as a Safelite representative impact day-to-day collaboration and support from the team?

As a remote Safelite representative, you will primarily collaborate with your team and supervisors through digital communication channels such as video meetings, instant messaging, and email. While you may not share a physical workspace, the company typically provides structured virtual training, regular check-ins, and access to support resources to help you stay connected. You'll often work independently to handle customer service inquiries or scheduling, but teamwork remains important, especially when escalating complex issues or sharing best practices. The remote setup requires strong self-motivation, but also offers flexibility and the chance to develop digital communication skills valued in the industry.

What is the difference between Remote Safelite vs Mobile Glass Technician?

AspectRemote SafeliteMobile Glass Technician
CertificationsDriver's license, insurance, possibly certification in glass repairDriver's license, insurance, glass repair certification
Work EnvironmentRemote coordination, scheduling, customer serviceOn-site at customer locations, mobile repair
Employer & IndustrySafelite, auto glass repair industryAuto glass repair companies, mobile service providers

Remote Safelite roles typically involve customer service, scheduling, and remote support, while Mobile Glass Technicians perform on-site auto glass repairs. Both require similar certifications and work within the auto glass industry, but their work environments differ significantly, with one being remote and the other hands-on at customer locations.

How can I make 2000 a week working from home?

Remote Safelite positions typically involve providing customer service or administrative support, which can pay varying wages. To earn around $2,000 weekly, you may need to work full-time hours, develop specialized skills, or take on multiple roles or shifts, depending on the pay rate for the specific job. Consistent performance and experience can also lead to higher earnings in remote customer service roles.

What job makes $10,000 a month without a degree?

High-paying sales roles, such as real estate agents or insurance brokers, can earn $10,000 or more monthly through commissions and performance. Skilled freelancers in fields like digital marketing, software development, or consulting may also reach this income level without formal degrees, especially with experience and a strong client base.

What is a Remote Safelite job?

A Remote Safelite job refers to working for Safelite, a company specializing in auto glass repair and replacement, in a remote or work-from-home capacity. These positions typically include customer service, scheduling, and claims processing roles, where employees interact with customers over the phone or online instead of in person. Remote Safelite employees use company-provided tools and systems to assist customers, coordinate appointments, and resolve issues. This setup allows for flexible work locations while still supporting Safelite’s commitment to excellent customer service.

Does Safelite offer remote jobs?

Safelite offers some remote job opportunities, primarily in roles such as customer service, administrative support, and sales. These positions often require strong communication skills and may involve training or collaboration tools like video conferencing and CRM software.
What cities are hiring for Remote Safelite jobs? Cities with the most Remote Safelite job openings:
What are the most commonly searched types of Safelite jobs? The most popular types of Safelite jobs are:
What states have the most Remote Safelite jobs? States with the most job openings for Remote Safelite jobs include:
Remote Safelite jobs near you

Field Optimization Analyst

Safelite Group

Columbus, OH • Remote

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

188th of 330 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Field Optimization Analyst at Safelite leverages operational, scheduling, and customer data to generate actionable insights that optimize field capacity, support effective use of labor resources, and enhance work order management. This role supports Safelite's field operations by analyzing capacity utilization, labor-related trends, work order patterns, and business performance. The analyst identifies opportunities to improve operational effectiveness, team productivity, and customer outcomes, providing data-driven recommendations to inform strategic decisions.
What you will do

  • Analyze operational, scheduling, and customer data to identify trends, patterns, and opportunities in field capacity utilization, labor utilization, and work order performance.
  • Apply advanced analytics (statistical analysis, segmentation, predictive modeling) to uncover drivers of outcomes such as install conversion, reschedule rates, capacity utilization, and team productivity.
  • Develop and maintain dashboards and recurring reports to monitor key metrics, including daily appointment capacity utilization, labor utilization, capacity and scheduled appointment trends, work order completion rates, and field team performance.
  • Collaborate with Field Operations, Customer Experience, IT/Data Science, and other teams to support analytical needs and align insights with Safelite's business initiatives.
  • Translate analytical findings into clear, actionable recommendations for field leaders, including executive summaries and presentations.
  • Aggregate insights from multiple sources (surveys, feedback, operational data) to ensure both customer and field perspectives are represented.
  • Other duties assigned by management
  • Performs other duties as assigned
  • Complies with all policies and standards


What you will need

  • Bachelor's Degree in Data Science, Business Analytics, Statistics, or related field. Required
  • 4-6 years 3-5+ years in a data or business analyst role, ideally with exposure to field operations, capacity management, labor analytics, or customer analytics required.
  • Experience in retail, service, or consumer-facing industry analytics is advantageous.
  • Strong analytical and problem-solving skills; ability to analyze large datasets and draw meaningful conclusions.
  • Proficiency with data manipulation and BI tools (Excel, SQL, Tableau, Power BI); familiarity with statistical/programming tools (Python, R) is a plus.
  • Understanding of field capacity management, labor utilization, scheduling, work order optimization, and customer analytics in a service or retail environment.
  • Excellent communication and data storytelling skills; able to distill complex analyses for diverse audiences.
  • Strong collaboration and consulting skills; customer-first mindset.
  • High attention to detail and data quality.
  • Innovative thinking, customer-centric mindset, and strong organizational skills.


    What You Will Get:

  • Competitive weekly pay and bonus opportunities.
  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 in tuition reimbursement per year.
  • View all our health, wealth and life offerings at www.safelitebenefits.com

Expected Work Location (Remote): It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote #LI-MH1


    This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
    This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
    Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

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