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Remote Safelite Jobs in Ohio (NOW HIRING)

Senior HR Systems Analyst

Columbus, OH · Remote

$87K - $111K/yr

Provide a high level of consultation and technical support to all areas of Belron and Safelite's HR ... Collaborate closely with remote and distributed team members, consultants, implementers, global ...

Remote Safelite information

What is a remote Safelite?

A Remote Safelite job refers to working for Safelite, a company specializing in auto glass repair and replacement, in a remote or work-from-home capacity. These positions typically include customer service, scheduling, and claims processing roles, where employees interact with customers over the phone or online instead of in person. Remote Safelite employees use company-provided tools and systems to assist customers, coordinate appointments, and resolve issues. This setup allows for flexible work locations while still supporting Safelite’s commitment to excellent customer service.

How does working remotely as a Safelite representative impact day-to-day collaboration and support from the team?

As a remote Safelite representative, you will primarily collaborate with your team and supervisors through digital communication channels such as video meetings, instant messaging, and email. While you may not share a physical workspace, the company typically provides structured virtual training, regular check-ins, and access to support resources to help you stay connected. You'll often work independently to handle customer service inquiries or scheduling, but teamwork remains important, especially when escalating complex issues or sharing best practices. The remote setup requires strong self-motivation, but also offers flexibility and the chance to develop digital communication skills valued in the industry.

What are the key skills and qualifications needed to thrive as a remote customer service representative at Safelite, and why are they important?

To thrive as a Remote Customer Service Representative at Safelite, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and proficiency in basic computer applications are important technical requirements. Outstanding customer focus, patience, and the ability to work independently are crucial soft skills in this role. These abilities ensure efficient handling of customer inquiries, effective issue resolution, and high-quality service delivery in a remote environment.

What is the difference between Remote Safelite vs Mobile Glass Technician?

AspectRemote SafeliteMobile Glass Technician
CertificationsDriver's license, insurance, possibly certification in glass repairDriver's license, insurance, glass repair certification
Work EnvironmentRemote coordination, scheduling, customer serviceOn-site at customer locations, mobile repair
Employer & IndustrySafelite, auto glass repair industryAuto glass repair companies, mobile service providers

Remote Safelite roles typically involve customer service, scheduling, and remote support, while Mobile Glass Technicians perform on-site auto glass repairs. Both require similar certifications and work within the auto glass industry, but their work environments differ significantly, with one being remote and the other hands-on at customer locations.

What are popular job titles related to Remote Safelite jobs in Ohio?

For Remote Safelite jobs in Ohio, the most frequently searched job titles are:

Infographic showing various Remote Safelite job openings in Ohio as of August 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution.

Senior HR Systems Analyst

Safelite Group

Columbus, OH • Remote

$87K - $111K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 days ago


Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

211th of 371 rated vehicle maintenance


Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.


A Brief Overview


As a Senior HR Systems Analyst, you are a business partner and Workday subject matter expert. You are a key member of a vital team dedicated to optimizing our Global HR systems to their fullest potential, which includes system administration and maintenance, process design, user adoption, and end-user training. You are the first point of reference for our HR team and are immersed in our business at large.


This position maintains associate data, provides data changes and migrations, ad hoc and recurring reporting services, and processes data related to the full spectrum of HR activities. They also serve as a technical solutions consultant to the business for any/all projects related to HR data.


What You Will Do:

  • Provide a high level of consultation and technical support to all areas of Belron and Safelite's HR function including but not limited to:

  • HRIS, Report Writing and Dashboard Development, Talent Management and Talent Acquisition.

  • Maintain dashboards and reports, develop custom reports and support the data manipulation and analysis.

  • Engage as a consultative partner and project manager, understanding business and functional stakeholder needs, then translating into optimal system configuration and workflows.

  • Key business partner/point of contact for new and existing vendors for Workday implementations (on global and local levels).

  • Maintain and audit confidential employment records including job, employment history, compensation, payroll, and other related data to ensure accuracy and data integrity.

  • Provide system documentation for HRIS and related downstream systems processes.

  • Participate in user acceptance testing and user training. Participate in the development of test plans and documentation.

  • Collaborate closely with remote and distributed team members, consultants, implementers, global peers, and end users to complete tasks in alignment with organizational SLAs.

  • Provide ongoing process and system configuration improvements that keep the organization's HRIS platform aligned with current and future business needs, anticipating future workforce trends and solutioning proactively.

  • Research, test, and implement new features, improvements, and updates. In addition, you'll participate in evaluating new HR technologies.

  • Boost user adoption and capability by troubleshooting issues, helping HR representatives navigate the system, providing training, developing reference and training materials, and maintaining just-in-time guidance to end users.

  • Performs other duties as assigned

  • Complies with all policies and standards

What You Will Need:

  • Bachelor's Degree in Business Administration, Human Resources, Computer Science or a related field Required

  • Certification: Workday certifications (HCM, Advanced Compensation, Recruiting, Reporting etc.) strongly preferred. Preferred

  • 4-6 years of experience with a variety of global HCM/HRIS solutions, primarily Workday; system implementation, testing, and integration experience preferred Required

  • Experience as a Report Writer, with the ability to design and create custom reports and dashboards. Preferred

  • Working knowledge of Workday configuration, EIBs, including business process design, configuration, and condition rules. Preferred

  • Project management skills, with the ability to manage multiple projects simultaneously.

  • Strong analytical and research skills.

  • Technical expertise in Microsoft Office suite (Excel, Access, SharePoint, and Teams especially).

  • Working knowledge of system integration concepts (APIs, web services, middleware, etc.)

  • Strong communication skills with the ability to translate complex technical concepts into actionable business solutions.

  • Ability to effectively work in a globally distributed/virtual setting.

What You Will Get:

  • Competitive weekly pay and bonus opportunities.

  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

  • Up to $5,250 in tuition reimbursement per year.

  • View all our health, wealth and life offerings atwww.safelitebenefits.com

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.


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