Remote Rn Telephone Triage Jobs in Ohio (NOW HIRING)

Summary
This position is located at the Ravenna VA Clinic (Community Based Outpatient Clinic) in Ravenna, OH. The Telehealth Clinical Technician (TCT) is Licensed Practical Nurse (LPN/LVN) that serves in a generalist role to support Nursing and Telehealth clinical programs from the patient location within the Community Outpatient Clinics (CBOCs) or Medical Center.
Learn more about this agency
Duties
Help
VA Careers - Licensed Practical Nurse: https://youtube.com/embed/Ae85IP1Oiz4
Total Rewards of a Allied Health Professional

• Provides nursing care for adults with population specific needs by incorporating pertinent physical, psychosocial, and cultural needs into the patient plan of care.
• Promotes the incorporation of current patient care data in actively contributing to the development of the patient's overall health plan and in carrying out assigned nursing interventions.
• Demonstrates nursing practice with remote supervision of a RN, physician, or licensed independent provider.
• Collaborates with and support the RN, physician, or licensed independent provider with appropriately prioritizing the overall patient care needs and adjusts plans for care delivery pm.
• Proactively assists the RN, physician, or licensed independent provider in addressing patient's needs for medications/treatments, accurately preparing and administering medications/treatments accurately and promptly under the general supervision of a RN, physician, or licensed independent provider per policies/procedures and including the patient's response to the medication/treatment
• Demonstrates understanding of the effects and/or subtle signs and symptoms of potential reactions caused by medications, treatments, and procedures.
• Promptly records and reports these observations and initiates appropriate, prescribed interventions.
• Performs personal care, diagnostic support duties and treatments according to procedure with minimal direction from the professional nurse in a timely manner.
• Completes required patient care documentation and records significant observations and actions utilizing the nursing process in a clear and concise manner.
• Demonstrates the ability to assist RN, physician, and/or licensed independent provider to appropriately prioritize overall patient care needs and adjust plans for care delivery.
• Makes astute observations of subtle, less obvious changes, both physical and emotional, in patient's condition, and accurately and thoroughly documents care delivered and patient's response to care that could require immediate modification of the patient's care plan.
• Demonstrates the knowledge and skill to recognize potential urgent/emergent patient care situations, seeks assistance of the RN, physician, or licensed independent provider for team interventions and effectively intervenes, as directed to assure safe and therapeutic patient care.
• Supports the RN, physician, and licensed independent provider in monitoring the practice of unlicensed or non-medical staff in patient care delivery.
• Promptly reports care that deviates from normal practice patterns to the registered nurse, physician, and independent provider so that care issues may be addressed immediately
• Performs Telehealth imaging, including Tele-Eye screening (Teleretinal Imaging and Tonometry), Teledermatology, Telewound care and other Telehealth programming, as identified and referred by the primary care provider, other providers, and the imager.
• Provides patient education regarding the imaging process.
• Facilitation of the clinical, business, scheduling and technical aspects for real-time Telehealth applications, including specialty services and VA Video Connect patient education.
• Conducts quality control procedures on equipment and products and maintains proper records for quality control reports and workload reporting.
• Coordinates with Biomedical and Information Technology staff for the installation upgrade of hardware and software for all Telehealth technologies.
• Performs other duties as assigned.

Work Schedule: 08:00am-04:30pm, Monday-Friday
Compressed/Flexible:Not Available.
Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized.
Permanent Change of Station (Relocation Assistance): Not Authorized.
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available.
Virtual: This is not a virtual position.
Functional Statement #: FS 93260-A
Permanent Change of Station (PCS): Not Authorized.
Requirements
Help
Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
Citizenship. Citizen of the United States. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Education. Graduate of a school of practical or vocational nursing approved by the appropriate State[ ] agency and/or [accredited by] the National League for Nursing [Accrediting Commission (NLNAC)]at the time the program was completed by the applicant. Verification can be obtained from the State approving agency [or] the National League for Nursing [Accrediting Commission], 61 Broadway, 33rdFloor, New York, NY 10006. [Additional information may also be obtained from the NLNAC Website.Exceptions include:

• 1) Health care education in the military service or training in the military service which isaccepted by the licensing body in the jurisdiction in which the individual is licensed as qualifyingfor full LPN/LVN licensure will be accepted as meeting the education requirements for VHAemployment.
• 2) VHA employees who were converted to appointments under 38 U.S.C. 7401(3) inimplementation of Public Law 98-160, enacted November 21, 1983, and for VHA employeesconverted to appointments under 38 U.S.C. 7405 in implementation of Public Law 99-576,enacted October 28, 1986; and for their future personnel actions under this authority. The waiverwill not apply to persons appointed under 38 U.S.C. 7401(3) or 7405 after these conversions. [(3)Individuals granted a license by a jurisdiction that does not require graduation from an approvedschool. See paragraph 4, section C.]

Licensure. Must possess a full, active, current and unrestricted licensure as a [ ] licensed practical or vocational nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or District of Columbia. An LPN[/LVN] who has or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in chapter 3, section B, paragraph 16 of this part.
Driver's License: Must possess a valid driver's license. This position requires operation of a Government-owned or -leased motor vehicle to properly carry out assigned duties. A valid state-issued driver license is required, along with medical clearance by Personnel Health
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: Must possess at least one year of qualifying experience at the GS-6 level orequivalent. You must fully meet all performance requirements for the GS-6 LPN/LVN or equivalent andyour resume must fully support this. Examples of experience include profi ciency in initiating, performingand completing assigned duties in providing care to variable patient populations, knowledge and abilityto appropriately carry out assigned patient care based on patients' conditions; selecting the appropriateorder and sequence of procedures and treatments; completed work only needs a general review by aregistered nurse or physician; preparing and administering prescribed medications (oral, topical,subcutaneous, intramuscular and/or intravenous); recognizing urgent or emergent patient caresituations, seeking assistance of the RN and/or MD/DO, and initiating appropriate emergency
interventions as directed; and performing duties for complex diagnostic tests and/or specialized practices or procedures.
Preferred Experience: Primary Care experience, Telehealth Clinical Technician experience, Tele-presenter experience, Tele-Dermatology Imaging and Tele-Eye Imaging experience, Patient Education for VA Video Connect experience.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-07.
Physical Requirements: The employee is regularly required to stand and walk. The work requires longperiods of standing and walking. There is some bending while using the telehealth equipment and forpositioning patients. Patient mental status and physical habitus will require the incumbent to be able toassist patients during transfer that is required for examinations. The position may require up traveling toother community based outpatient clinic sites to provide patient care with prolonged sitting during thetravel time.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covere