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Rn Telephone Triage Jobs (NOW HIRING)

CommonSpirit Health

RN Telephone Triage

Denver, CO · On-site

$34.14 - $61.23/hr

Job Summary and Responsibilities As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members ...

New

CommonSpirit Health

RN Telephone Triage

Lakewood, CO

As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members, physician practices, managed care ...

New

St Anthony Hospital

RN Telephone Triage

Lakewood, CO

$34.14 - $61.23/hr

Job Summary and Responsibilities As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members ...

New

Nurse telephone Triage Service, LLC

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RN Triage Nurse - REMOTE

Charlotte, NC · Remote

$26/hr

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and ...

St Anthony Hospital

RN Telephone Triage

Lakewood, CO · On-site

$34.14 - $61.23/hr

Job Summary and Responsibilities As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members ...

Nurse telephone Triage Service, LLC

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RN Triage Nurse - REMOTE

Houston, TX · Remote

$26/hr

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and ...

St Anthony Hospital

RN Telephone Triage

Lakewood, CO · On-site

$34.14 - $61.23/hr

Job Summary and Responsibilities As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members ...

Nurse telephone Triage Service, LLC

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RN Triage Nurse - REMOTE

Jacksonville, FL · Remote

$26/hr

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and ...

SOUND CONSULTING NURSE PLLC

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RN- Telephone triage

Seattle, WA · Remote

$35/hr

  • Medical

Telephone Triage Nurse- we take after hours calls for several doctors offices, including family practice, OB, Pediatrics. Prefer experience in telephone triage and/or pediatrics, OB. Must have at ...

SOUND CONSULTING NURSE PLLC

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RN- Telephone triage

Seattle, WA · Remote

$35/hr

  • Medical

Telephone Triage Nurse- we take after hours calls for several doctors offices, including family practice, OB, Pediatrics. Prefer experience in telephone triage and/or pediatrics, OB. Must have at ...

OpSam Health

Registered Nurse Phone Triage

Chula Vista, CA · On-site

$74K - $95K/yr

Registered Nurse Telephone Triage FQHC Outpatient Clinic Job Posting (ONSITE ONLY) Organization - Opsam Health Position Type - Full-Time ONSITE Position Reports To - Chief Medical Officer / Clinical ...

The US Oncology Network

Telephone Triage Nurse

Fairfax, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

An Advice Line Nurse (Telephone Triage Nurse) assesses patient needs over the telephone ... RN state license and current registration with the State Board of Nursing in practicing state.

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How much do rn telephone triage jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for rn telephone triage in the United States is $38.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $45.43 per hour, depending on experience, location, and employer.

What is an RN Telephone Triage nurse?

An RN Telephone Triage nurse is a registered nurse who provides medical advice, assessment, and guidance to patients over the phone. They use their clinical knowledge and standardized protocols to evaluate symptoms, determine the urgency of care needed, and recommend appropriate next steps, such as self-care, visiting a healthcare provider, or seeking emergency services. This role is essential in helping patients make informed healthcare decisions and efficiently directing them to the right level of care. RN Telephone Triage nurses often work for hospitals, clinics, insurance companies, or telehealth services.

What is the difference between Rn Telephone Triage vs Rn Case Manager?

AspectRn Telephone TriageRn Case Manager
CertificationsRN license, triage certification (optional)RN license, case management certification (e.g., CCM)
Work EnvironmentCall centers, telehealth servicesHospitals, insurance companies, community agencies
Primary ResponsibilitiesAssess patient symptoms over the phone, provide adviceCoordinate patient care, develop treatment plans
Industry UsageHealthcare telecommunication servicesPatient advocacy, care coordination

While both roles require an RN license, Rn Telephone Triage focuses on remote assessment and advice via phone, whereas Rn Case Managers handle ongoing patient care coordination and management. The roles differ mainly in scope and work environment, but both are vital in healthcare delivery.

How does an RN Telephone Triage nurse typically handle high call volumes while ensuring quality patient care?

RN Telephone Triage nurses often experience periods of high call volume, especially during peak hours or flu season. To manage this, they use well-structured triage protocols and electronic health record systems to quickly assess patient needs, prioritize urgent cases, and provide clear instructions. Teamwork is essential, as nurses frequently collaborate with other triage nurses and on-call physicians to ensure patient safety. Staying organized and maintaining a calm demeanor helps them deliver consistent, compassionate care even during busy shifts.

What are the key skills and qualifications needed to thrive as an RN Telephone Triage nurse, and why are they important?

To thrive as an RN Telephone Triage Nurse, you need strong clinical judgment, assessment skills, and a valid RN license, often with experience in acute care or ambulatory settings. Familiarity with telephone triage protocols, electronic health record (EHR) systems, and specialized triage software is essential. Excellent communication, active listening, and critical thinking skills help gather accurate information and effectively guide patients. These competencies are crucial for ensuring patient safety, providing appropriate care recommendations, and managing care remotely.
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Rn Telephone Triage jobs near you
Infographic showing various Rn Telephone Triage job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 53% Full Time, 14% Part Time, and 29% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $79,160 per year, or $38.1 per hour.

RN Telephone Triage

CommonSpirit Health

Denver, CO • On-site

$34.14 - $61.23/hr

Other

Posted yesterday

New

CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 532 frontline employees who took The Breakroom Quiz

417th of 887 rated healthcare providers

Job description

Job Summary and Responsibilities

As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members, physician practices, managed care members, and Home Care patients.

Every day you will perform health assessments using computerized guidelines, provide general health information from approved references, and as needed, provide physician and community service referrals. You will expertly function in a multi-task environment to support various client contracts.

To be successful in this role, you will be a Registered Nurse with strong telephone triage skills, expertise in health assessments, and the ability to function efficiently in a multi-task environment.

  • Answer incoming phone calls for all product lines and provide thorough and accurate telephone triage.

  • Document all calls according to call center guidelines.

  • Assess patient's physical, psychosocial, cultural, and spiritual needs through observation, interview, review of medical records and clinical data. Evaluates patient's response and intervenes to ensure optimal patient outcome.

  • Promote, advocate, and collaborate to protect the health and safety and rights of each patient.

  • Provide patient/family education through assessment of patient/family learning readiness, needs, and ability.

  • Uses standards of care, hospital policies/procedures and regulatory guidelines to guide practice.

Job Requirements

Required

  • Associate's Degree in Nursing or by endorsement.

  • Three (3) years recent hospital, home health or clinic experience.

  • RN License; Current state nursing licenses or valid RN license from a participating state in the National Licensure Compact.

  • Current Basic Life Support through the American Heart Association.

Preferred

  • Bachelor's Degree in Nursing

Where You'll Work

Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life® Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet® designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.

Pay Range

$34.14 - $61.23 /hour

We are an equal opportunity employer.

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