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Remote Rn Insurance Jobs in Austin, TX (NOW HIRING)

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Remote Rn Insurance information

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How much do remote rn insurance jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote rn insurance in Austin, TX is $41.87, according to ZipRecruiter salary data. Most workers in this role earn between $31.20 and $49.57 per hour, depending on experience, location, and employer.

What is a Remote RN Insurance nurse?

A Remote RN Insurance nurse is a registered nurse who works with insurance companies to review medical claims, assess patient care needs, and help determine the medical necessity of treatments—often from a home office. Their responsibilities may include case management, utilization review, and providing telephonic support to patients or healthcare providers. This role requires strong clinical experience, excellent communication skills, and the ability to analyze medical records and insurance policies. Working remotely, these nurses help ensure patients receive appropriate care while also managing healthcare costs for insurance providers.

What are the key skills and qualifications needed to thrive as a Remote RN Insurance nurse?

To thrive as a Remote RN Insurance Nurse, you need an active RN license, a strong grasp of clinical practice, and experience in case management or utilization review. Familiarity with claims processing systems, telehealth platforms, and knowledge of medical coding (ICD-10, CPT) are typically required, along with certifications like CCM or URAC being advantageous. Exceptional communication, critical thinking, and time management skills help you collaborate with patients, providers, and insurance teams effectively. These competencies ensure accurate assessments, efficient case handling, and high-quality service in a remote, compliance-driven environment.

What are some common challenges faced by Remote RN Insurance professionals, and how can they be managed effectively?

Remote RN Insurance professionals often encounter challenges such as managing a high volume of case reviews, maintaining clear communication with both patients and insurance teams, and staying updated with changing insurance policies and regulations. To manage these challenges, it’s important to develop strong organizational skills, utilize effective digital communication tools, and participate in ongoing training. Engaging with a supportive team and seeking mentorship within the organization can also help in adapting to the remote environment and ensuring quality outcomes.

What is the difference between Remote Rn Insurance vs Remote Rn Case Manager?

AspectRemote Rn InsuranceRemote Rn Case Manager
CertificationsRN license, insurance knowledgeRN license, case management certification
Work EnvironmentInsurance companies, telehealthHealthcare facilities, telehealth
Employer & IndustryInsurance providers, telehealth companiesHospitals, insurance companies, healthcare agencies

Remote Rn Insurance focuses on assessing insurance claims and policy coverage, while Remote Rn Case Managers coordinate patient care plans. Both roles require RN licensure and involve telehealth work, but their primary responsibilities and employer settings differ.

What are the most commonly searched types of Rn Insurance jobs in Austin, TX?

The most popular types of Rn Insurance jobs in Austin, TX are:

What are popular job titles related to Remote Rn Insurance jobs in Austin, TX?

For Remote Rn Insurance jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Rn Insurance jobs in Austin, TX look for?

The top searched job categories for Remote Rn Insurance jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Rn Insurance jobs?

Cities near Austin, TX with the most Remote Rn Insurance job openings:

Remote Rn Insurance jobs near you
Infographic showing various Remote Rn Insurance job openings in Austin, TX as of August 2026, with employment types broken down into 79% Full Time, 8% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $87,095 per year, or $41.9 per hour.

Virtual Executive Assistant -- Patient Success Operations [Remote]

Legion Health

Austin, TX • Remote

$5 - $15/hr

Full-time

Re-posted 2 days ago

Job description

About Legion Health

At Legion Health, we believe everyone deserves fast, affordable, and effective mental health care, and we’re on a mission to deliver that at scale.

Legion Health is a full-stack AI-native psychiatry network—our clinicians provide care directly to patients, and AI agents automate all parts of our care operations (e.g., scheduling, risk analysis, billing, etc.). Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients.

Join us as we build the future of mental health—and the highest‑quality, most efficient, and widest-reaching vehicle in healthcare. Powered by both humans and AI.

Role Logistics

  • Job Type: Contract

  • Role Type: Patient Success

  • Ideal Experience Level: 2+ years of experience

  • Location: Fully Remote

  • Work Hours: 1:00 PM to 9:30 PM Central Time

The Opportunity

We’re looking for a patient-focused, detail-oriented Patient Experience Representative to support patients throughout their care journey at Legion Health. This role is ideal for someone with experience supporting patients directly in a digital health / telehealth environment and who is comfortable communicating by phone and messaging while navigating healthcare workflows.
We’re a fast-paced startup, so the right person is proactive, adaptable, and energized by building and improving processes as we scale. You’ll deliver exceptional patient support while coordinating the operational work that enables clinical care—reducing friction, creating clarity, and ensuring follow-through across teams.
Important note on the “clinical” piece: This is a non-clinical role (you will not provide medical advice, diagnosis, or treatment). However, you’ll work closely with clinical operations—supporting patients with logistics and routing items to the clinical team with clear documentation. A clinical background or comfort with clinical language is a plus, but not required.

✅ Responsibilities and Deliverables

  • Respond to patient inquiries across phone and messaging platforms with clear, accurate, and timely communication

  • Provide compassionate, top-notch support with a strong focus on patient satisfaction

  • Assist with scheduling appointments, rescheduling, and helping patients onboard

  • Support patient retention and outreach through follow-ups, reminders, and proactive patient check-ins

  • Coordinate and track clinical workflows and administrative workflows to ensure patients get what they need with minimal delays, including:
    Prior authorizations (collecting info, tracking status, and escalating as needed)
    Prescription and refill coordination (triaging requests and routing to the clinical team)
    FMLA / paperwork and documentation requests (intake, routing, tracking, follow-up)
    General administrative tasks and patient coordination across internal teams

  • Accurately document patient interactions to ensure proper follow-up, case tracking, and continuity of support

  • Identify recurring patient issues and share feedback to improve workflows and quality of service

  • Work closely with team members to resolve patient concerns quickly and effectively

  • Maintain a reliable, high-speed internet connection for smooth and consistent communication

  • Always aim to deliver the best experience possible for our patients

You’ll Be Successful If You Are…

  • Proficient in spoken and written English
    Calm under pressure and able to support patients with empathy—especially in sensitive situations

  • A quick learner who can adapt to new processes and stay up to date with changes
    Organized and efficient, able to manage multiple conversations without missing details

  • Comfortable working in a fast-paced, ever-evolving startup environment
    Comfortable using tools like Dialpad, Slack, Healthie (or similar platforms)
    Detail-oriented with strong follow-through and clear documentation habits

  • Comfortable partnering with clinical teams while staying firmly within a non-clinical scope

Ideal Background and Skills

  • 2+ years in a patient-facing support role (behavioral health, digital health, telehealth, nursing admin, pharmacy, insurance, or similar)

  • Previous experience in a telehealth or call center environment is highly preferred

  • Familiarity with healthcare workflows (scheduling, insurance, pharmacies, documentation)

  • Clinical background is a plus (e.g., MA/CNA, nursing exposure, behavioral health settings, pharmacy), but not needed

  • The most important qualifications are patient empathy, operational execution, and clear communication

Compensation & Benefits

  • Hourly Compensation: $5-$15 per hour

  • Work Hours: 1:00 PM to 9:30 PM Central Time

  • Work Setup: Fully Remote

  • Impact: Work on something that truly matters to millions of patients and families.