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Remote Resware Jobs (NOW HIRING)

Pippin Title

Customer Success Manager

Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor Reports to: Director ... Resware, and TrackerPro let them order, track, and close without leaving their native platform.

Pippin Title

Customer Success Manager

New York, NY · Remote

Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor Reports to: Director ... Resware, and TrackerPro let them order, track, and close without leaving their native platform.

Allegiant National Title

Be Seen First

National Senior Title Examiner

Birmingham, MI · Remote

$80K - $100K/yr

Qualia and Resware software experience. Benefits * Competitive salary based on experience * Performance bonus opportunities * Paid time off and company holidays * Remote work flexibility * Supportive ...

nextSource

National Escrow Officer

$31/hr

11-month temporary contract National Escrow Officer - USA Remote Start Date: July 6, 2026 | Pay ... Experience using ResWare software is required Desired Skills: * Exceptional attention to detail and ...

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Remote Resware information

What is a Remote Resware job?

A Remote Resware job involves working with the Resware software platform, which is widely used in the title, escrow, and real estate settlement industries. Employees in these roles typically perform tasks such as managing real estate transactions, processing title and escrow documents, and coordinating communication between clients and vendors—all from a remote location. These positions require familiarity with Resware, attention to detail, and the ability to work independently using digital tools. Remote Resware jobs are ideal for professionals seeking flexibility and the opportunity to work from home while supporting real estate transactions.

What is the difference between Remote Resware vs Remote Title Processor?

AspectRemote ReswareRemote Title Processor
Required CredentialsReal estate license, title industry knowledgeReal estate license, title industry knowledge
Work EnvironmentHome-based, computer-focusedHome-based, computer-focused
Employer & Industry UsageTitle companies, real estate firmsTitle companies, real estate firms
Common Search & ComparisonYesYes

Remote Resware and Remote Title Processor roles both require real estate and title industry knowledge, typically involve home-based work, and are used by similar employers. The main difference lies in the specific job functions: Remote Resware often involves managing software systems and workflows, while Remote Title Processors focus on preparing and reviewing title documents. Both roles are essential in the real estate transaction process and are frequently compared by job seekers in the industry.

What are common challenges faced by Remote Resware Specialists, and how can they be addressed?

Remote Resware Specialists often encounter challenges such as coordinating effectively with geographically dispersed teams and managing time zone differences. Since much of the work involves handling title and escrow processes via the Resware platform, maintaining clear communication and documentation is crucial. Utilizing project management tools, regularly scheduled virtual meetings, and adhering to standardized workflows can help bridge these gaps and ensure smooth collaboration. Adaptability and self-motivation are also key in thriving within a remote setting.

What are the key skills and qualifications needed to thrive as a Remote Resware Specialist, and why are they important?

To thrive as a Remote Resware Specialist, you need strong knowledge of real estate title and escrow processes, experience with the Resware platform, and a background in title or escrow operations. Familiarity with Resware software, document management systems, and secure communication tools is typically required. Excellent attention to detail, problem-solving abilities, and effective remote communication skills help professionals excel in this role. These skills ensure accurate transaction processing, regulatory compliance, and smooth collaboration in a remote work environment.
More about Remote Resware jobs
What cities are hiring for Remote Resware jobs? Cities with the most Remote Resware job openings:
What are the most commonly searched types of Resware jobs? The most popular types of Resware jobs are:
What states have the most Remote Resware jobs? States with the most job openings for Remote Resware jobs include:
What job categories do people searching Remote Resware jobs look for? The top searched job categories for Remote Resware jobs are:
Remote Resware jobs near you
Infographic showing various Remote Resware job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Customer Success Manager

Customer Success Manager

Pippin Title

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

PIPPIN TITLE
Client Success Manager - Land Title
Retention, Expansion & The Pippin Experience
Location: Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor
Reports to: Director - Customer Success Travel: Occasional (<15%)Posted: 2026
About Pippin Title
Pippin Title is the USA's nationwide title search company, bringing title search into the 21st century. We combine proprietary search technology with a deep network of expert ground searchers to deliver fast, accurate, commitment-ready reports to title agents, lenders, underwriters, and law firms in all 50 states. Our clients rely on us for a seamless "Pippin Experience," and our integrations with Qualia, SoftPro, Resware, and TrackerPro let them order, track, and close without leaving their native platform. Featured in TechCrunch, the Wall Street Journal, Axios, and Fortune, Pippin is a well-funded, growing company redefining one of real estate's oldest industries.
The Role
The Client Success Manager is the owner of the post-sale relationship at Pippin. You'll manage a mixed book of title agents, underwriters, lenders, and law firms - keeping them successful, retained, and growing. You'll quarterback everything that happens after implementation: adoption, order volume, quality feedback, expansion into new states or report types, integration enhancements, and renewal. You are the single face of Pippin for your accounts, and the voice of your accounts inside Pippin. You'll understand your clients needs from the overall vendor relationship and on a transactional land title file basis to act as a solution provider and consultant.
What You'll Do
Own The Book
  • Manage a defined portfolio of active Pippin accounts across segments (title agencies, underwriters, lenders, law firms), with clear targets on Net Revenue Retention, Gross Retention, and order-volume growth.
  • Build account plans that map each client's buying reasons, KPIs, stakeholder map, order pattern, integration state, and expansion opportunities.
  • Drive a structured cadence - weekly tactical with ops leads, monthly reviews with team leads, quarterly business reviews with executive sponsors - adjusted to account size and maturity.
Drive Adoption & Order Growth
  • Monitor adoption and order health - dashboard signals, order mix, volume trends, integration usage - and intervene early when usage softens.
  • Run expansion plays - new states, new report types (commercial, energy, foreclosure, two-owner, etc.), additional offices, new integrations - and partner with Sales on material expansions.
  • Coach clients on getting more value out of the portal, order tracker, live chat, and integrations (Qualia, SoftPro, Resware, TrackerPro).
Quality, QC & Voice Of Customer
  • Be the conduit between clients and Operations when there are quality, turnaround, or report-format issues - diagnose fast, mobilize the right internal team, and close the loop with the client.
  • Capture product feedback systematically and feed it to Product and Engineering with enough context (client size, segment, use case, frequency) for them to prioritize.
  • Protect the Pippin Experience - set realistic expectations during onboarding, recover strongly when something goes wrong, and convert recovery moments into trust.
Renewals & Commercial Ownership
  • Own renewals across the book - forecast them accurately, negotiate within guardrails, and keep Gross Retention at or above target.
  • Spot and qualify expansion - when a client is ready for more volume, a new report type, or a deeper integration, move fast and involve Sales where appropriate.
  • Identify at-risk accounts early, build recovery plans, and escalate proactively rather than on the quarterly surprise.
What You Bring
  • 2-4 years of client-facing experience in Client/Customer Success, Account Management, or Client Services.
  • Title, escrow, or real estate underwriting industry experience.
  • Proven retention & expansion - you can point to specific accounts you saved, grew, and made reference-able.
  • Industry familiarity - you understand title, escrow, closing workflows, or real estate services, and can talk credibly about commitment-ready reports, underwriter requirements, and state-by-state search nuance (or can ramp on it quickly).
  • Technical comfort - fluent in a CRM (Salesforce or HubSpot) and BI dashboards; comfortable enough with integrations to have a credible conversation about Qualia/SoftPro/Resware/TrackerPro.
  • Executive presence - you can run a QBR with a title agency owner or the VP of Operations at a national underwriter and leave them better informed than when they walked in.
  • Commercial instinct - you're comfortable owning a renewal number, negotiating, and protecting margin without damaging the relationship.
  • Operator mentality - you write the SOP, build the health-score model, templatize the QBR deck, and ship the retention playbook rather than waiting.
Nice to Have
  • Experience owning renewals and driving Net Revenue Retention as a stated target.
  • Prior work inside an early- or growth-stage, VC-backed environment.
  • Experience in transferable roles, like title production software (Qualia, Softpro, Resware, etc) sales or client success, escrow agent
Success In The First 12 Months
  • First 30 days: complete Pippin product, portal, integrations, and QC ramp; meet every active account in your book; publish a risk-and-opportunity read on the portfolio.
  • 60 days: stand up the cadence (weekly/monthly/QBR) for your accounts and close any open implementation loose ends.
  • 90 days: deliver your first QBRs; complete two concrete expansion plays; no unexpected churn in the book.
  • 6 months: tracking at or above Gross Retention and Net Revenue Retention targets; contributing repeatable playbooks (adoption, expansion, at-risk recovery) back to the team.
  • 12 months: portfolio is at or above retention and expansion targets, reference-able accounts have grown, and you've raised the bar on what the Pippin Experience means post-sale.
Compensation & Why Pippin
  • Competitive base plus performance bonus tied to retention and expansion outcomes.
  • Equity in a category-defining, venture-backed company.
  • A marquee book of clients - including CATIC, Westcor, AmTrust Title, Stewart, First American, Old Republic, Investor's Title, EasyKnock - to learn from and grow.
  • Medical, dental, vision, 401(k), and flexible paid time off.
  • Fully remote, outcomes-first culture.

Pippin Title is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status.

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