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Remote Relay Service Jobs in Georgia (NOW HIRING)

The role involves providing remote management and advanced lead capture services. What You Will Do ... Work closely with internal teams to relay client feedback and contribute to product development ...

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Remote Relay Service information

What is the difference between Remote Relay Service vs Customer Support Specialist?

AspectRemote Relay ServiceCustomer Support Specialist
Required CredentialsBasic technical knowledge, communication skillsCustomer service training, communication skills
Work EnvironmentRemote, often tech-focusedRemote or on-site, service-oriented
Industry UsageTelecommunications, tech supportRetail, tech, service industries

Remote Relay Service and Customer Support Specialist roles both require strong communication skills and often involve remote work. However, Remote Relay Service focuses on facilitating communication for individuals with hearing or speech impairments, while Customer Support Specialists handle general customer inquiries and issues across various industries. Understanding these differences helps job seekers find roles aligned with their skills and interests.

What cities in Georgia are hiring for Remote Relay Service jobs? Cities in Georgia with the most Remote Relay Service job openings:
Lead Electrical Analytical Engineer 1

Lead Electrical Analytical Engineer 1

Sargent & Lundy

Atlanta, GA • On-site, Remote

$118K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Description

WORK LOCATION: This position allows for a hybrid / flexible work schedule with a mix of work spent on site at the Sargent & Lundy office in the Atlanta-metro area of Peachtree Corners, Georgia and working remote from home. 

The Electrical Analytical Division provides critical electrical analysis and consulting services supporting all S&L power projects. This highly specialized team of power systems engineers collaborates closely with project teams and clients, delivering detailed electrical calculations, advanced studies, and tailored solutions for substation, transmission line, conventional power, nuclear, and renewable energy projects.

Your work will have you perform the following types of studies:

  • Relay setting calculations
  • Power system calculations
  • Arc flash calculations
  • Cable ampacity calculations
  • Transient analysis
  • Harmonic analysis
  • Renewable energy calculations
  • Grounding and induction calculations

There is the potential for you to travel to client offices and project sites to provide on-site consultation.

Qualifications

We do not sponsor employees for work authorization in the U.S. for this position.

Essential skills and experience:

  • A Bachelor's Degree in Electrical Engineering (background in Power/Power Systems) and sufficient industry experience is considered in lieu of an advanced degree. Master's or PhD in Electrical Engineering is preferred.
  • 10 or more years of experience performing electrical analysis.
  • Experience performing analysis of power systems using software such as: ETAP, SKM, PSCAD and EMTP-RV.
  • Proficiency with MS Office applications
  • Excellent written and verbal communication skills
  • Solid interpersonal skills and ability to work with and guide others.

Valued but not required skills and experience:

  • Strong working knowledge of scripting languages such as Python, JavaScript, etc.
  • Successful completion of the Professional Engineering (PE) exam
AI & Automation at Sargent & Lundy

In this role, we expect people to be willing or able to lead others who use modern tools:

  • You are expected to lead others in taking engineering problems from issue to solution by setting expectations for using data and modern tools such as automation and AI to improve workflows, reduce rework, and deliver cost-effective designs.
  • Leaders in these roles often direct automation and process-improvement work, for example, how teams automate calculations, summarize technical documents, or generate design documentation and guiding when and how AI or agentic AI tools are used while ensuring results are checked.
  • Overseeing engineers who program or script (e.g., Python, MATLAB, advanced Excel) to automate engineering tasks, with review of automated outputs, is valued but not required.
  • We also value additional learning, such as a minor, certificate, or other experience in Computer Science, Artificial Intelligence, Software Engineering, or related fields that enables effective oversight of automation and agentic AI-enabled engineering workflows.
Award-Winning Benefits

At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.

Health & WellnessFinancial BenefitsWork-Life Balance
  • Health Plans: Medical, Dental, Vision
  • Life & Accident Insurance
  • Disability Coverage
  • Employee Assistance Program (EAP)
  • Back-Up Daycare
  • FSA & HSA
  • 401(k)
  • Pre-Tax Commuter Account
  • Merit Scholarship Program
  • Employee Discount Program
  • Corporate Charitable Giving Program
  • Tuition Assistance
  • First Professional Licensure Bonus
  • Employee Referral Bonus
  • Paid Annual Personal/Sick Time (PST)
  • Paid Vacation
  • Paid Holidays
  • Paid Parental Leave
  • Paid Bereavement Leave
  • Flexible Work Arrangements
Compensation Range$118,023 - $180,313Transparency StatementSargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.Awards & RecognitionEqual Opportunity

Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.

Employment Type: FULL_TIME

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About Sargent & Lundy

Sourced by ZipRecruiter

Sargent & Lundy is one of the most experienced full-service architect-engineering firms in the world. Founded in 1891, the firm is a global leader in power and energy with expertise in grid modernization, renewable energy, energy storage, nuclear power, and fossil fuels. Sargent & Lundy delivers comprehensive project services--from consulting, design and implementation to construction management, commissioning and operations/maintenance--with an emphasis on quality and safety. The firm serves public and private sector clients in the power and energy, gas distribution, industrial, and government sectors.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1891

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