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National Relay Service Jobs in Georgia (NOW HIRING)

EPS

Relay Technician II

Fayetteville, GA · On-site

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Relay Technician II

Fayetteville, GA

... service, national origin, a ge or any other chara ct eristics prote ct ed by state or federal laws. EPS does not work with individual recruiters or third party recruiting a ge ncies, and will not ...

Relay Payments

Talent Community

Atlanta, GA

... service, and organizational culture. For more information about Relay, visit relaypayments.com. Our ... national origin, pregnancy, citizenship, disability, service in the uniform services, or any other ...

Relay Payments

Talent Community

Atlanta, GA · On-site

... service, and organizational culture. For more information about Relay, visit relaypayments.com. Our ... national origin, pregnancy, citizenship, disability, service in the uniform services, or any other ...

Siemens

Field Service Engineer

Atlanta, GA · On-site

$91K - $156K/yr

Relay testing equipment and software (e.g., Omicron test sets, Doble 6150, DIGSI, Protection Suite ... Willingness and ability to travel up to 80% (national travel) * Legally authorized to work in the ...

Air National Guard Units

$74K - $97K/yr

Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position ... Participate crewmember pre-mission coordination briefings to relay appropriate aircrew information ...

Air National Guard Units

$74K - $97K/yr

Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position ... Participate crewmember pre-mission coordination briefings to relay appropriate aircrew information ...

POWERX

P&C Lead Test Engineer

Atlanta, GA · On-site

$98K - $129K/yr

That commitment to excellence has been recognized nationally, including Great Place to Work ... Perform and oversee relay protection testing using Doble, Omicron, RTS, SEL AcSELerator, GE ...

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National Relay Service information

What is the National Relay Service?

The National Relay Service (NRS) is an Australian government initiative that helps people who are deaf, hard of hearing, or have a speech impairment to communicate with others over the phone. It acts as an intermediary, allowing users to send and receive calls through specially trained relay officers using various communication methods such as text, voice, or video. The service is available 24/7 and is free for users within Australia, making phone calls more accessible and inclusive for everyone.

What are the key skills and qualifications needed to thrive as a National Relay Service officer?

To thrive as a National Relay Service Officer, you generally need strong communication skills, a good understanding of accessibility needs, and familiarity with telecommunication protocols, often supported by experience in customer service or disability services. Proficiency with relay service technologies, specialized software, and telephony systems is essential. Patience, empathy, and attention to detail are vital soft skills that help in delivering effective and respectful support to clients with diverse communication needs. These skills ensure accurate, confidential, and efficient relay of information, enabling equitable access to communication services for people who are deaf, hard of hearing, or have speech difficulties.

What are the main challenges faced by National Relay Service operators, and how can applicants prepare for them?

National Relay Service operators often encounter the challenge of facilitating clear and accurate communication between individuals who are deaf, hard of hearing, or have speech impairments and hearing people. This requires strong attention to detail, patience, and the ability to handle fast-paced conversations. Applicants can prepare by developing excellent listening and typing skills, familiarizing themselves with assistive communication technologies, and practicing empathy in customer service scenarios. Adapting to varied communication styles and maintaining confidentiality are also crucial aspects of the role.

What is the difference between National Relay Service vs Customer Service Representative?

AspectNational Relay ServiceCustomer Service Representative
Primary RoleFacilitates communication for individuals with hearing or speech impairmentsAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, government agencies, remoteOffice settings, call centers, remote
Required SkillsCommunication accessibility, technical knowledge of relay technologyCommunication skills, product knowledge, problem-solving

Both roles involve communication and customer interaction, but the National Relay Service focuses on providing accessible communication for individuals with disabilities, whereas Customer Service Representatives handle general customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are the most commonly searched types of Relay Service jobs in Georgia?

The most popular types of Relay Service jobs in Georgia are:

What are popular job titles related to National Relay Service jobs in Georgia?

For National Relay Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching National Relay Service jobs in Georgia look for?

The top searched job categories for National Relay Service jobs in Georgia are:

What cities in Georgia are hiring for National Relay Service jobs?

Cities in Georgia with the most National Relay Service job openings:

National Relay Service jobs near you
Infographic showing various National Relay Service job openings in Georgia as of August 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% In-person job distribution.

Relay Technician II

Fayetteville, GA • On-site

EPS
See more jobs at EPSexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Job description

Overview
Job Title: Relay Technician II
About The Company:
Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. We are committed to safety, technical expertise, and setting the standard of excellence in the power industry.
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan with Company Match
  • Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Short-Term and Long-Term Disability Coverage
  • Employee Assistance Program (EAP)

Perks:
  • Competitive Pay
  • Talent Development - Instructor-Led Technical Courses and Online Learning
  • Career Path Planning
  • Incentives for Professional Certifications
  • Competitive Per Diem for Travel
  • Referral Bonuses
  • Tuition Reimbursement

Position Summary:
The Relay Technician II is a mid-level role responsible for performing testing, commissioning, and maintenance of protection and control systems with increasing independence. This position requires a strong commitment to safety, technical proficiency in relay systems, and the ability to support project execution through testing, troubleshooting, reporting, and communication. The technician will continue developing expertise in relay protection schemes, system analysis, and advanced testing practices while working closely with Senior Relay Technicians and Engineers.
Responsibilities
  • Adhere to all safety policies and actively participate in job briefings and hazard mitigation efforts.
  • Apply Human Performance Error Reduction (HPE) concepts in daily work practices.
  • Promote safe work behaviors and support team safety initiatives.
  • Perform relay testing with assistance from Senior Relay Technicians and Engineers.
  • Execute element, logic, and basic functional testing of protective relays and control systems.
  • Perform and evaluate in-service readings to verify system performance and identify abnormalities.
  • Conduct end-to-end testing and validate protection system operation.
  • Perform communication installations and testing including SCADA, GOOSE, Modbus, fiber optics, and related protocols.
  • Perform circuit analysis involving protective relays, instrumentation transformers, AC/DC circuits, and overall system functionality.
  • Analyze relay operations, event records, and system performance data for troubleshooting and validation.
  • Read and interpret one-line diagrams, three-line diagrams, AC/DC schematics, and complex protection logic.
  • Develop testing plans and isolation plans to ensure safe and efficient execution of work.
  • Create detailed reports, including test results, commissioning records, and calibration documentation.
  • Demonstrate clear communication both internally with team members and externally with clients, engineers, and project stakeholders.
  • Coordinate work activities with engineers, project teams, and other technicians to ensure project alignment and efficiency.

Qualifications
Required Skills/Abilities:
  • Able to pass a pre-employment drug screen due to this being a safety sensitive position.
  • Complete a satisfactory criminal background check.
  • Able to work overtime and travel out of town for periods of time.
  • Must have a valid driver's license and currently have and be able to maintain a good driving record.
  • Hands on experience installing, maintaining, testing & repairing protective relays in transmission, generation or distribution level substations.
  • Capable of trouble shooting distribution and transmission controls circuits.
  • Knowledge of relay test software.

Preferred Skills/Abilities:
  • Excellent written and verbal communication skills.
  • Experience installing, maintaining, testing, or repairing circuit breakers, transformers, switchgear, or similar equipment.

Education and Experience:
  • Bachelor's or associate degree in electrical/Electronic technology, Military Experience, or 4-year Engineering Degree, preferred
  • NETA II Certified, preferred

Physical Requirements:
  • Able to climb ladders, stand for extended periods, able to lift 70 lbs.

EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws.
EPS does not work with individual recruiters or third party recruiting agencies, and will not recognize claim to any unsolicited resumes or candidate information
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