Remote Program Manager Jobs in Ridgefield, CT (NOW HIRING)

About Lovesac
We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered right-to-your-door-able, allowing our customers to live the life they want to live.
Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same - to create truly adaptable, comfortable furniture that can be with you for life.
About our Culture
At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Above all else, we're driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It's about success, of course, but it's also about making a positive impact on everyone our business touches.
About the Role
As our Manager, Commercialization - Product, you are responsible for the end-to-end process of bringing new and exciting Lovesac products to market. As our business continues to scale with new products and product platforms, you will play a pivotal role in ensuring cross-functional alignment and execution from product concept through omni channel go-to-market introduction, delivering launches that are on time, operationally sound, and aligned with the brand.
This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT.
Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.
What You'll Do
Launch Execution & Program Management

• Own and manage detailed cross functional commercialization timelines, milestones, dependencies, and deliverables from product design through omni-channel go-to-market execution.
• Ensure all launch requirements are identified, sequenced, tracked, and completed across Product Design, Brand, Marketing, Operations, Supply Chain, Planning, Retail, E-commerce, and Services.
• Drive executional rigor to deliver launches that are ready, repeatable, and scalable.

Cross Functional Alignment

• Serve as the connective tissue across teams-ensuring clarity of ownership, decision rights, and handoffs throughout the launch lifecycle.
• Lead regular working team meetings to review status, confirm readiness, surface risks, and resolve gaps proactively.
• Proactively communicate risks, issues, tradeoffs, and decisions that could impact timing, scope, or the customer experience.

Customer Experience & Readiness

• Champion the end-to-end customer experience throughout the development and commercialization process.
• Partner with cross functional teams to ensure products launch seamlessly in stores, online, and through customer support.
• Support field, digital, and service readiness through coordinated execution and clear delivery of requirements.

Launch Reviews & Communication

• Prepare materials for enterprise share outs, product readiness reviews, and launch checkpoints.
• Ensure leadership has clear, concise visibility into launch status, risks, and readiness across teams.

Process, Tools & Continuous Improvement

• Apply and help evolve commercialization tools, templates, checklists, and workflows.
• Contribute to continuous improvements that increase speed, clarity, consistency, and scalability across launches.
• Support consistent application of commercialization processes across initiatives and product platforms.

Additional Responsibilities

• Perform any other reasonable duties for this role as requested by management.

Who you Are:
Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
Table-Stake Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric
Core Competencies: Builds Customer Centricity, Drives Remark-able Results, Collaborates Effectively, Makes Good Decisions, Demonstrates Self-Awareness
Requirements

• Bachelor's Degree in related field, preferred.
• 5-7 years of experience in Commercialization, Go To Market, Program/Project Management, Product Operations, or related roles.
• Experience supporting omnichannel product launches; Retail and E-commerce preferred.
• Strong project and program management skills with high attention to detail.
• Proven ability to influence, coordinate, and execute across cross functional teams.
• Clear, structured communicator (written and verbal).
• Comfortable managing multiple workstreams and priorities simultaneously.
• Highly organized, proactive, and execution oriented.
• Able to operate in ambiguity while bringing structure to complex work.
• Collaborative, with a strong bias toward follow through and problem-solving.
• Curious and growth minded, continuously seeking ways to improve processes and ways of working.
• Proficient in Microsoft Office and project management tools.
• Leverages AI to simplify reporting, communication, and drive efficiency.
• Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines.
• Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings and events, vendor visits).
• Additional travel may be required for product reviews.
• Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.

Full Time Benefits*

• Financial Benefits: Annual Bonus Program, Inaugural Grant Equity Award, 401K Matching Contribution, Financial Wellness Tools.
• Health and Wellness Benefits: Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Paid Parental Leave, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program.
• Paid Time Off: Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire, 8 paid company recognized holidays.
• Pet Insurance and generous Associate Discounts.

*Eligibility and terms for all benefits listed are as outlined in Lovesac's policy and plan documents.
Associate pay will vary based on factors such as qualifications, experience, skill level and competencies.
Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender-related identity, gender nonconformity),, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.
Non-New York City Applicants Only: To the extent permitted by law, conditional offers of employment will be contingent upon successful completion of a background check, including but not limited to education verification, employment history verification, reference checks, criminal history and motor vehicle history (if vehicle required). All qualified applicants with criminal histories will be considered in accordance with applicable local, state, and federal law.
Lovesac participates in E-Verify as required by law. Immigration sponsorship is not available for this role.
Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: Accommodations@lovesac.com.