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Remote Process Mapping Jobs in California (NOW HIRING)

Waymo

Global Process Manager, Waymo Support

Los Angeles, CA · On-site

$159K - $202K/yr

Process mapping and demonstrated mastery of software like Lucidchart, Visio, Miro, or other process ... remote, the specific salary range for your preferred location, during the hiring process. Waymo ...

Wayve

Process Excellence Manager

Sunnyvale, CA · On-site +1

$171K - $229K/yr

Process Mapping & Design Lead end-to-end analysis and documentation of core Fleet Ops workflows ... Proven ability to influence across teams and functions, including remote/global stakeholders.

Epiq

CLM Senior Business Analyst

San Francisco, CA · Remote

$100K - $130K/yr

Develop and present detailed process maps, functional specifications, and solution documentation ... bonus. #LI-REMOTE #LI-RC1 Your specific salary will be determined based on several factors:

Waymo

Program Manager, Mapping Operations

Mountain View, CA · On-site

$51.45 - $62.99/hr

The Mapping Operations team is responsible for building, validating, and continuously improving the ... remote, the specific salary range for your preferred location, during the hiring process. Waymo ...

Waymo

Program Manager, Mapping Operations

Mountain View, CA · On-site +1

$51.45 - $62.99/hr

The Mapping Operations team is responsible for building, validating, and continuously improving the ... remote, the specific salary range for your preferred location, during the hiring process. Waymo ...

Waymo

Program Manager, Mapping Operations

Mountain View, CA · On-site +1

$130K - $160K/yr

The Mapping Operations team is responsible for building, validating, and continuously improving the ... remote, the specific salary range for your preferred location, during the hiring process. Waymo ...

Waymo

Program Manager, Mapping Operations

Mountain View, CA · On-site

$130K - $160K/yr

The Mapping Operations team is responsible for building, validating, and continuously improving the ... remote, the specific salary range for your preferred location, during the hiring process. Waymo ...

Epiq

Senior Transformation Analyst

Ontario, CA · On-site +1

$75K - $93K/yr

Facilitate current-state and future-state process mapping andidentifyopportunities for improvement ... Nuix #Remote The Compensation range for this role is $75,000 -$93,000 USD annually and may be ...

Epiq

Senior Transformation Analyst

Ontario, CA · On-site +1

$75K - $93K/yr

Facilitate current-state and future-state process mapping and identify opportunities for ... Nuix #Remote The Compensation range for this role is $75,000 -$93,000 USD annually and may be ...

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All JobsRemote Process Mapping JobsRemote Process Mapping Jobs in California

Remote Process Mapping information

What is the difference between Remote Process Mapping vs Remote Business Analyst?

AspectRemote Process MappingRemote Business Analyst
Primary FocusVisualizing and documenting processesAnalyzing business needs and solutions
Required SkillsProcess modeling, workflow toolsData analysis, requirements gathering
CertificationsBusiness Process Management (BPM), Six SigmaCBAP, PMI-PBA
Work EnvironmentCollaborative, often with process teamsCross-functional teams, client interactions

Remote Process Mapping primarily involves creating visual representations of workflows and processes, while Remote Business Analysts focus on analyzing business needs and recommending solutions. Both roles require analytical skills and industry knowledge, but their core responsibilities differ. Understanding these distinctions helps employers and job seekers identify the right fit based on skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Process Mapping Specialist, and why are they important?

To excel as a Remote Process Mapping Specialist, you need expertise in process analysis, documentation, and improvement methodologies, often supported by a background in business analysis or industrial engineering. Familiarity with process mapping tools like Microsoft Visio, Lucidchart, or Bizagi, and certifications such as Lean Six Sigma are highly valued. Strong attention to detail, analytical thinking, and effective remote communication skills set top performers apart in this role. These competencies ensure that processes are accurately captured, optimized, and clearly communicated to drive efficiency and alignment across distributed teams.

What are some common challenges faced by professionals in remote process mapping roles, and how can they be addressed?

Professionals in remote process mapping often encounter challenges such as limited access to in-person stakeholder input, difficulties visualizing complex workflows without physical whiteboards, and ensuring all team members are aligned on process changes. These challenges can be addressed by leveraging collaborative digital tools like Miro or Lucidchart, scheduling regular virtual workshops to gather feedback, and maintaining clear documentation that is accessible to all relevant stakeholders. Building strong communication channels and setting clear expectations helps ensure that process improvements are accurately captured and implemented in a remote environment.

What is remote process mapping?

Remote process mapping is the practice of documenting and analyzing business processes using digital tools while team members collaborate from different locations. It involves using software to visually map out workflows, identify inefficiencies, and optimize processes without needing in-person meetings. This approach is especially useful for organizations with distributed teams, as it enables real-time collaboration and makes process improvement more accessible and efficient.
What are the most commonly searched types of Process Mapping jobs in California? The most popular types of Process Mapping jobs in California are:
What are popular job titles related to Remote Process Mapping jobs in California? For Remote Process Mapping jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Process Mapping jobs in California look for? The top searched job categories for Remote Process Mapping jobs in California are:
What cities in California are hiring for Remote Process Mapping jobs? Cities in California with the most Remote Process Mapping job openings:
Remote Process Mapping jobs near you
Infographic showing various Remote Process Mapping job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Global Process Manager, Waymo Support

Global Process Manager, Waymo Support

Waymo

Los Angeles, CA • On-site

$159K - $202K/yr

Full-time

Posted 7 days ago

Job description

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.
In this hybrid role, you will report to the Head of Support and Operations Intelligence
You will:
  • End to End Process Design: Own the end-to-end support journey processes, from initial contact to resolution, focusing on most impactful workflows. Design, document, and maintain a standardized global library of processes (SOPs), workflows, and policies for all Rider Support channels, in line with the Rider Support vision and strategy. Serve as the subject matter expert on these processes to internal and external audiences.
  • Technical Skills: Process mapping and demonstrated mastery of software like Lucidchart, Visio, Miro, or other process mapping tools.
  • Build and Execute Roadmap: Develop and execute a roadmap for continuous improvement, targeting processes with greatest measured rider impact (touching process/policy, people, and technology). Collaborate with and gain buy-in from Rider Support Program Lead, Product/Engineering, QA, systems teams, and executive leadership.
  • Continuous improvement: Analyze all inputs to process effectiveness and leverage these inputs to drive continuous positive change: Conduct regular audits and deep-dive analyses, analyze contact rate and changes over time, analyze rider success metrics like customer satisfaction (CSAT) and customer effort score (CES), assess output from retrospective and root cause analyses performed on operations events, and design additional methods for pulling effectiveness data. Use all these inputs and others to consistently improve our processes and policies.
  • Gap Analysis and Auditing: Conduct regular audits and deep-dive analyses to identify process inefficiencies, policy ambiguity, and compliance risks, specifically measuring impact on Customer Effort Score (CES), Customer Satisfaction (CSAT), and operational cost.
  • Change Management: Lead change and governance for all support operation changes, ensuring new processes are vetted, approved by stakeholders (Legal, Safety, Engineering, Training, Product, and more), and flawlessly implemented globally and at scale.

You have:
  • 8 years of experience in roles driving process optimization and design, particularly in high complexity businesses like autonomous vehicle logistics or support, transportation, commercial aviation, or logistics.
  • Bachelor's degree.
  • Demonstrate excellent problem-solving, critical thinking, and analytical skills with experience in applying in a complex business.
  • Strong verbal and written communication and interpersonal skills, with the ability to work with and influence cross-functional teams and external partners.
  • Ability to deal with multiple conflicting priorities and stakeholder issues while driving towards pragmatic decisions/actions.
  • Process mapping tool mastery.

We prefer:
  • Degree in Industrial Engineering
  • Masters Degree in Business Administration
  • Six Sigma Certifications

Travel Requirement:
  • 20% travel required for partnership meetings.

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range
$159,000-$202,000 USD

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