Remote Process Excellence Manager Jobs in California

POSITION SUMMARY:

Reporting to the Senior Director of Medical Affairs, this position will be responsible for managing activities essential to the timely execution and tracking of Medical Affairs projects, with a primary focus on the Independent Medical Education (IME) Grants Program and support for Investigator Sponsored Trials (ISTs), Research Collaborations (RCs), and other department operations-related initiatives.

This role will help drive process excellence by collaborating with Medical Affairs colleagues to enhance existing processes and develop new tools, resources, and workflows that support both internal Rigel teams and external partners. The position will also work cross-functionally with leaders and teams across Medical Affairs, Compliance, IT, Finance, Clinical Development, and Legal. Strong collaboration skills and the ability to influence stakeholders at all levels will be essential.

This position is structured as a remote role. However, we recognize that exceptional talent can be found anywhere and are open to candidates who are interested in a hybrid role with on-site collaboration at our headquarters whose experience and skills align with the needs of the role.

National $175,000 to $210,000

Premium (SFBA/NYC/Boston Area) $190,000 to $230,000

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Independent Medical Education (IME)

• Lead the operational execution and governance of Rigel's Independent Medical Education (IME) Grants Program, ensuring compliance with corporate policies, industry standards, and applicable regulations.
• Serve as the operational lead for IME activities, including grant intake, review, approval, contracting, budget management, outcomes tracking, and program closeout.
• Facilitate and manage cross-functional review committee meetings to support the evaluation and approval of IME grant requests.
• Maintain and continuously enhance IME policies/SOPs, processes, and tools to ensure regulatory compliance, operational efficiency, and scalability.
• Partner with Medical Strategy Team to identify educational needs, practice gaps, and strategic priorities, and support the development of annual medical education objectives and plans.
• Monitor and evaluate the impact of medical education investments, providing recommendations to optimize program effectiveness, including creation of an end-of-year aggregate outcomes reports.
• Develop and maintain IME program metrics, dashboards, and reporting tools to communicate program performance, outcomes and insights to key stakeholders.
• Manage IME budgets, financial forecasting, and aggregate spending analyses to ensure effective resource allocation and budget oversight.
• Support vepdegestrant product launch activities, including medical education planning, launch readiness, vendor management, and budget oversight for launch-related initiatives.

Investigator-Sponsored Trials (ISTs)

• Support the operations of the Investigator-Sponsored Trials (IST), from proposal receipt to study activation and closeout. Operations include but are not limited to scheduling cross-functional concept review meetings, study tracking, budget management, contracting coordination, drug supply requests, enrollment monitoring, publication planning, and study closeout.
• Identify and implement improvement initiatives to enhance operational efficiency, compliance, scability, and stakeholder experience across the IST program.
• Establish and maintain frameworks, tools, and best practices that support a high-performing, agile, and sustainable IST Program.

Other Medical Affairs Operations

• Support strategic Medical Affairs operational initiatives, systems, and process improvement projects to enhance departmental effectiveness and execution.
• Partner closely with cross-functional stakeholders, including Medical Affairs, Compliance, Legal, Finance, Clinical Development, Regulatory Affairs, and Information Technology, to ensure alignment and successful execution of key initiatives.
• Identify opportunities to streamline workflows, standardize processes, and implement operational best practices across Medical Affairs programs.
• Contribute to the evaluation, implementation, and management of vendors, technologies, and systems that support Medical Affairs operations.

KNOWLEDGE AND SKILL REQUIREMENTS:

• Bachelor's degree required, preferably in a life sciences, healthcare, or related discipline; advanced degree (master's in science, etc.) or certificate in project management preferred.
• Oncology and/or hematology experience preferred.
• Minimum of 5 years of progressively responsible experience in Medical Affairs Operations, program management, or related functions within the biotechnology or pharmaceutical industry.
• Experience in managing external vendors and cross-functional partnerships to ensure successful program execution and operational excellence.
• Strong understanding of applicable healthcare compliance and regulatory requirements, including PhRMA Code, ACCME Standards, Sunshine Act/Open Payments, and other relevant industry guidelines.
• Proficiency with Microsoft office, SmartSheet, and Tableau, and other reporting, analytics, and project management tools.
• Demonstrated ability to manage multiple priorities simultaneously, execute with a high degree of accuracy and attention to detail, and consistently deliver results in a fast-paced environment.
• Highly organized, self-motivated, and results-oriented, with a strong commitment to continuous improvement and operational excellence.
• Demonstrated ability to influence others and to successfully lead in a cross-functional environment.
• Willingness to travel up to 10% for conferences, meetings, and business-related activities.

COMPENSATION AND BENEFITS:

The anticipated salary range for this position is National $175,000 to $210,000 Premium (SFBA/NYC/Boston Area) $190,000 to $230,000. The actual salary offered will depend on several factors, including experience, qualifications, geographic location, internal equity, and business needs.

This position is eligible to participate in Rigel's annual bonus program and is eligible for equity incentive awards, subject to the terms of the applicable plans. This position is not commission-based.

Rigel offers eligible employees a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; flexible spending accounts; a 401(k) plan; paid time off; paid company holidays; and other benefits.

WORKING CONDITIONS:

• PHYSICAL DEMANDS: While performing the duties of this job, the employee is required to stand, walk; sit; talk and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• WORK ENVIRONMENT: The noise level in the work environment is usually moderate. Some travel may be required.

Rigel Pharmaceuticals, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by the law.