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Remote Pos Technical Support Jobs in Chicago, IL

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

Information Technology / Technical Support Location (City, State): Chicago, IL (Remote with preference for local candidates) Assignment Type: Long-Term Contract Pay: $20 - 25 / hr Work Schedule:

Danaher

Support Scientist I - AKTA

Chicago, IL · On-site +1

$70K - $85K/yr

The Support Scientist I for Cytiva is responsible for providing superior scientific support to ... be a remote role. What you will do: * Provide pre- and post-sale technical assistance ...

Zortech Solutions

SAP S/4 Consultant

Chicago, IL · Remote

$64.50 - $88/hr

... Applications,Technical Support,SAP As an SAP Consultant Contractor, you will be responsible for ... not required. -Remote contractors are acceptable if they agree to work CT hours. -Remote ...

Abbott

Application Specialist

Chicago, IL · Remote

$61K - $122K/yr

The Opportunity We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based ...

Abbott

Application Specialist

Chicago, IL · Remote

$61K - $122K/yr

The Opportunity We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based ...

Ascent Placement Partners

Be Seen First

Remote Software Engineer - Technical Advisor

Chicago, IL · Remote

$150/hr

Remote Software Engineer - Technical Advisor $150.00 USD/hour | 100% Remote (USA Only) | Mostly ... This mostly asynchronous role may be supported from anywhere in the USA - only . Role Details: Job ...

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Showing results 21-40

All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Chicago, IL

Remote Pos Technical Support information

See Chicago, IL salary details

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$46

How much do remote pos technical support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote pos technical support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are the most commonly searched types of Pos Technical Support jobs in Chicago, IL?

The most popular types of Pos Technical Support jobs in Chicago, IL are:

What are popular job titles related to Remote Pos Technical Support jobs in Chicago, IL?

For Remote Pos Technical Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Chicago, IL look for?

The top searched job categories for Remote Pos Technical Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Pos Technical Support jobs?

Cities near Chicago, IL with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you

Salesforce Technical Lead /Business Analyst

3B Staffing LLC

Chicago, IL • Remote

Full-time

Re-posted 16 days ago

Job description

Salesforce Technical Lead /Business Analyst

MUST be a US Citizen or Green Card Holder

Position is Remote with a Major Government Consultant --Must work EST hours

1 round interview process

Position Overview

We are seeking an experienced Salesforce Technical Lead /Business Analyst to guide the design, development, and implementation of Salesforce solutions across enterprise programs. This role is ideal for someone with strong technical leadership skills, hands-on Salesforce development experience, and the ability to collaborate closely with business and technical stakeholders.

The Salesforce Technical Lead will oversee solution architecture, mentor development teams, ensure platform best practices, and support ongoing enhancements in a large-scale environment. Experience with Salesforce Field Service Management (FSM), people leadership, and working within Agile/Scrum methodologies is essential.

Key Responsibilities

Technical Leadership & Architecture

  • Lead the technical design of Salesforce solutions, including Service Cloud and Field Service Management (FSM), ensuring scalability, performance, and alignment with business requirements.
  • Drive end-to-end architecture for Salesforce applications, integrations, data models, and security.
  • Provide guidance on Salesforce best practices, coding standards, and system governance.

Development & Implementation

  • Oversee and participate in the development of Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and APIs.
  • Manage and review technical deliverables from internal and third-party developers.
  • Support complex platform customizations and automation, including FSM-specific workflows and configurations.

Collaboration & Stakeholder Engagement

  • Partner with business analysts, product owners, and cross-functional teams to translate requirements into technical solutions.
  • Present technical recommendations and solution approaches to leadership and project stakeholders.
  • Participate in Agile/Scrum ceremonies, including sprint planning, grooming, daily stand-ups, and sprint reviews.

People Leadership

  • Mentor and guide Salesforce developers and administrators, providing coaching, code reviews, and technical oversight.
  • Support team development, remove roadblocks, and promote high-quality delivery standards.

Quality, Governance & Maintenance

  • Ensure code quality through peer reviews, unit testing, and adherence to secure development practices.
  • Maintain and enforce Salesforce environment strategy, including sandbox usage and release management.
  • Troubleshoot platform issues and provide technical support for enhancements and ongoing operations.

Required Qualifications

  • 7+ years of experience working with Salesforce platforms in a technical capacity.
  • 3+ years serving as a Technical Lead, Architect, or Senior Developer.
  • Hands-on experience with Salesforce Field Service Management (FSM).
  • Strong proficiency in Apex, LWC, SOQL/SOSL, REST/SOAP integrations, and Salesforce APIs.
  • Experience with Salesforce configuration, workflows, flows, and security model.
  • Hands-on experience with CI/CD tools (e.g., Copado, Gearset, Azure DevOps).
  • Proven ability to lead and mentor technical teams.
  • Experience working within Agile and Scrum methodologies.
  • Salesforce certifications strongly preferred (e.g., Platform Developer II, Application Architect, System Architect, Field Service Certification).

Preferred Qualifications

  • Experience working in large enterprise or government environments.
  • Background in Contact Center, Case Management, or Public Sector solutions.
  • Familiarity with MuleSoft or other integration tools.
  • Additional experience supporting Agile transformations or leading Agile teams.

Apply