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Remote Pos Technical Support Jobs in Texas (NOW HIRING)

Emergent Software

IT Support Technician

Fort Worth, TX · On-site +1

$45K - $55K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in ... As part of a growing help desk organization, you'll provide frontline technical support, manage ...

SMC Region USC

Sales Support Specialist

Houston, TX · On-site +1

$21.50 - $29.25/hr

You will work closely with Sales Representatives, customers, finance, technical support, and other ... This position is eligible for remote work within the United States. What You'll DoSales Operations ...

Sandvik

Sales Support Specialist

Houston, TX · On-site +1

$21.50 - $29.25/hr

You will work closely with Sales Representatives, customers, finance, technical support, and other ... This position is eligible for remote work within the United States. What You'll DoSales Operations ...

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ... Understand support service agreements and appropriately scope requests outside of standard support

Rechat

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to ... support. You'll work closely with customers, internal engineering teams, and cross-functional ...

JM Hunter Group

Remote Truss Design Manager

Burleson, TX · Remote

$1.1K - $1.5K/wk

We are looking for an experienced Remote Truss Design Manager to lead a team of 10 truss designers ... Provide technical support to project teams and clients as needed * Stay up to date with industry ...

Rechat Inc

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to ... support. You'll work closely with customers, internal engineering teams, and cross-functional ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Texas

Remote Pos Technical Support information

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are the most commonly searched types of Pos Technical Support jobs in Texas? The most popular types of Pos Technical Support jobs in Texas are:
What are popular job titles related to Remote Pos Technical Support jobs in Texas? For Remote Pos Technical Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Texas look for? The top searched job categories for Remote Pos Technical Support jobs in Texas are:
What cities in Texas are hiring for Remote Pos Technical Support jobs? Cities in Texas with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you
Infographic showing various Remote Pos Technical Support job openings in Texas as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution.

Technical Writer - Remote

NAVA Software Solutions

Houston, TX • On-site, Remote

Full-time

Re-posted 7 days ago

Job description

NAVA Software solutions is looking for a Technical Writer
Details:
Technical Writer
Duration: 12 months
Location: 100% remote
Description
  • Minimum 5+ years Technical writing expertise
  • Ability and understanding of the Software Development Life Cycle and an understanding of software architecture (concepts)

Client is seeking a highly skilled Senior Technical Writer with a strong understanding of software architecture principles to join our client's dynamic team. In this role, you will bridge the gap between complex technical concepts and clear, concise documentation. You will work closely with software architects, developers, and other stakeholders to create and maintain comprehensive documentation that supports our software products and systems.
Key Responsibilities:
  • Documentation Development: Create, edit, and maintain detailed technical documentation, including but not limited to software architecture guides, API documentation, system design documents, user manuals, and developer guides.
  • Collaborate with Technical Teams: Work closely with software architects, developers, and product managers to gather information, understand project requirements, and translate technical details into clear, user-friendly content.
  • Content Management: Organize and structure documentation in a logical, easy-to-navigate manner. Ensure all documentation is up-to-date and reflects the latest software updates and architecture changes.
  • Review and Edit: Conduct thorough reviews of documentation to ensure accuracy, consistency, and clarity. Edit and proofread content produced by other team members to maintain high-quality standards.
  • Technical Understanding: Leverage your deep understanding of software architecture principles to accurately document system design, architecture patterns, and best practices. Explain complex architectural concepts to both technical and non-technical audiences.
  • User-Centered Design: Develop documentation with the end-user in mind, ensuring that content is accessible, usable, and effective in helping users achieve their goals.
  • Tools and Standards: Utilize industry-standard tools and methodologies for documentation, including version control, content management systems, and markup languages. Advocate for best practices in technical writing and contribute to the continuous improvement of documentation processes.
  • Training and Support: Provide training and support to internal teams on the use and importance of technical documentation. Act as a subject matter expert on documentation best practices and software architecture concepts.

Qualifications:
  • Experience: 5+ years of experience in technical writing, with a focus on software development and architecture.
  • Technical Expertise: Strong understanding of software architecture principles, including design patterns, system scalability, and integration strategies.
  • Writing Skills: Exceptional written and verbal communication skills with a proven ability to simplify complex technical concepts.
  • Tools Proficiency: Experience with documentation tools such as Markdown, Confluence, Git, JIRA, and content management systems.
  • Collaboration: Ability to work effectively with cross-functional teams in a fast-paced environment.
  • Attention to Detail: Strong attention to detail, ensuring accuracy and consistency in all documentation.
  • Education: A Bachelor's degree in Computer Science, Software Engineering, Technical Communication, or a related field is preferred.

Preferred Qualifications:
  • Knowledge of Programming Languages: Familiarity with programming languages such as Python, Java, or JavaScript.
  • Experience in Agile Environments: Prior experience working in Agile or DevOps environments.
  • Certifications: Relevant certifications in technical writing or software architecture.
NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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