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Remote Portuguese Customer Support Jobs in Riverside, CA

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

The Customer Support Specialist manages incoming customer support issues, ensuring timely ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Qcells

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

InsuraTec

Sales Representative (Remote)

Orange, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

La Verne, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Upland, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Portuguese Customer Support information

See Riverside, CA salary details

$12

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$29

How much do remote portuguese customer support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote portuguese customer support in Riverside, CA is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.83 per hour, depending on experience, location, and employer.

What is a remote Portuguese customer support?

A Remote Portuguese Customer Support role involves assisting customers who speak Portuguese with their inquiries, issues, or complaints, typically via phone, email, or chat, all while working from a remote location. The job requires strong communication skills in both Portuguese and sometimes English, empathy, and problem-solving abilities. Tasks may include answering product questions, troubleshooting technical issues, processing orders, and providing after-sales support. Remote positions allow for flexibility in work location, but may require a reliable internet connection and a quiet workspace. This role is common in global companies that serve Portuguese-speaking customers.

What skills and qualifications are needed for remote Portuguese customer support?

To thrive as a Remote Portuguese Customer Support representative, you need fluency in Portuguese and English, strong problem-solving abilities, and experience in customer service roles. Familiarity with CRM platforms, ticketing systems, and communication tools like Zendesk or LiveChat is typically required. Excellent communication, patience, and adaptability help build rapport and resolve customer issues efficiently. These skills ensure customer satisfaction and effective support delivery in a remote, multilingual environment.

How do remote Portuguese customer support professionals collaborate with team members and supervisors while working from home?

Remote Portuguese Customer Support professionals usually collaborate with their teams and supervisors through digital communication tools such as email, instant messaging platforms, and video conferencing. Regular virtual meetings are held to discuss updates, share feedback, and align on customer service strategies. Many organizations also utilize shared documentation and ticketing systems to ensure seamless handovers and consistent customer support. Building strong communication habits and proactively seeking clarification are key to thriving in this remote, team-oriented environment.

What is the difference between Remote Portuguese Customer Support vs Remote Portuguese Technical Support?

AspectRemote Portuguese Customer SupportRemote Portuguese Technical Support
Required SkillsCustomer service, communication, problem-solvingTechnical knowledge, troubleshooting, product expertise
Work EnvironmentCall centers, help desks, online chatHelp desks, technical departments, remote troubleshooting
Industry UsageRetail, telecom, e-commerceIT, software, hardware

Remote Portuguese Customer Support focuses on assisting customers with general inquiries and issues, emphasizing communication skills. Remote Portuguese Technical Support involves resolving technical problems, requiring technical knowledge and troubleshooting skills. Both roles often operate remotely, serve similar industries, and require Portuguese language proficiency, but differ mainly in technical complexity and expertise needed.

What are popular job titles related to Remote Portuguese Customer Support jobs in Riverside, CA?

For Remote Portuguese Customer Support jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Portuguese Customer Support jobs in Riverside, CA look for?

The top searched job categories for Remote Portuguese Customer Support jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Portuguese Customer Support jobs?

Cities near Riverside, CA with the most Remote Portuguese Customer Support job openings:

Remote Portuguese Customer Support jobs near you

Customer Support Specialist

Irvine, CA • Remote

Wayvia
See more jobs at Wayviaexternal

$21 - $23/hr

Full-time

Re-posted 5 days ago

Job description

Company Overview:
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you.
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.

Job Brief:
The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical queries, guiding customers on product functionality, and resolving issues independently or by escalating as needed.

Essential Function & Responsibilities:

  • Respond to customer support issues and resolve them per SLAs.
  • Communicate professionally with customers according to PriceSpider standards.
  • Work cross-functionally to resolve issues promptly.
  • Escalate issues when necessary.
  • Manage inbound communication via telephone, email, support tickets, and customer portal.
  • Utilize knowledge of Wayvia products to resolve issues independently.
  • Guide customers on product benefits and enhancements.
  • Assist with reports and metrics.
  • Recommend best practices to customers.
  • Identify and communicate root cause issues professionally.
  • Convey support team needs and issues cross-functionally.
  • Recommend patterns of issues for the product roadmap.
  • Contribute to high-priority issues.
  • Adhere to customer support best practices and policies.

Minimum Qualifications:

  • Associate's degree (Bachelor's preferred).
  • Experience in a customer-facing role.
  • 0-2 years of experience.
  • Basic knowledge of customer support software (e.g., Zendesk, Freshdesk).
  • Strong communication, organizational, and time management skills.
  • Proven troubleshooting ability.

Preferred Qualifications:

  • Experience working cross-functionally with technical teams.
  • Experience with Jira, SQL, and Microsoft Office.

Benefits:
Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs

Location:
This is a remote position open to candidates based in the United States.

Compensation:
The salary for this role is $21-23/hour. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.