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Remote Phone Operator Jobs in Elgin, IL (NOW HIRING)

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

... remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows operating systems, and end-user applications. * Assist ...

Deloitte

Epic Denials Management Operator

Chicago, IL · Remote

$18.50 - $24.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Elgin, IL

Remote Phone Operator information

See Elgin, IL salary details

$9

$17

$24

How much do remote phone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote phone operator in Elgin, IL is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.23 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Elgin, IL? The most popular types of Phone Operator jobs in Elgin, IL are:
What are popular job titles related to Remote Phone Operator jobs in Elgin, IL? For Remote Phone Operator jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Elgin, IL look for? The top searched job categories for Remote Phone Operator jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Remote Phone Operator jobs? Cities near Elgin, IL with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Elgin, IL as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,721 per year, or $17.7 per hour.

(Remote) Licensed Life Insurance Sales Representative

eFinancial

IL • On-site, Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Licensed Life Insurance Sales Representative
Sales | Full-time | Remote within Arizona, Illinois, or Texas
Are you a licensed life insurance professional looking for consistent inbound lead flow, uncapped earning potential, and the ability to sell without cold calling or self-generated prospecting?
eFinancial is seeking motivated, performance-driven licensed agents who thrive in a high-volume phone sales environment and want the opportunity to ramp quickly in a proven direct-to-consumer sales model. This role is ideal for agents with prior telesales, final expense, inbound insurance, or call-center sales experience who are ready to focus on closing business instead of chasing leads.
Who we are:
Since 1896, Fidelity Life has been redefining the life insurance industry by applying new technologies and processes to make it easier, faster, and more affordable for today's families to get the coverage they need. Our long track record of innovation, revolution, and leadership includes: One of the first groups to sell life insurance policies to both women and men The first company to deploy technology to bring agent/client/underwriter together at point-of-sale (POS) Pioneered the use of predictive analytics to streamline the new business process and revolutionize the speed with which policies can be issued eFinancial, an online and call-center-based insurance agency with a proven direct-to-consumer life insurance model, was acquired by Fidelity Life in 2009.
By blending life insurance, sales, and technology, we have become a fast-growing organization offering exciting remote opportunities! Our growing organization wants people that can be a culture fit and a culture add. We value the diversity of thought and the inclusion of everyone that plays a part in our success. If you value putting people first, operating with excellence, being a passionate team player, and making a difference, consider joining our innovative, revolutionary, and leading team.
In this role, you will connect with individuals using our advanced auto-dialing system. Your primary goal will be to provide individuals and families across the nation with peace of mind through the sale of eFinancial's innovative life insurance products, delivering a seamless purchasing experience. Our team members are known for their result-driven approach, empathy, and commitment to ethical business practices.
What You'll Do:
In this role, you will work directly with inbound warm leads through our advanced dialing technology to help individuals and families secure life insurance coverage that fits their needs. You'll guide customers through the sales process, overcome objections, build trust quickly, and deliver an efficient purchasing experience while operating in a fast-paced, metrics-driven environment.
Why Licensed Agents Choose eFinancial:
  • 100% inbound warm leads - no cold calling or self-generated prospecting
  • Remote work environment with company-provided support
  • High-volume sales environment with consistent opportunity flow
  • Faster ramp opportunities for licensed agents
  • Uncapped commission structure with strong earning potential
  • Proven direct-to-consumer sales model
  • Paid training and onboarding support
  • W2 benefits including PTO, medical, dental, vision, and 401(k)
  • Career growth opportunities into advanced sales roles

What Sets Us Apart:
  • Inbound Lead Flow: Focus on selling, not finding customers
  • Remote Flexibility: Work from home while being part of a collaborative sales organization
  • Performance-Based Earnings: Compensation includes hourly base pay plus uncapped commission opportunities
  • Growth Opportunity: Licensed agents who perform successfully may become eligible for promotion opportunities
  • High-Earning Potential: In 2025, our average starting account executive earned over $107,000
  • Comprehensive Benefits: Medical, dental, vision, PTO, paid holidays, 401(k), and more
  • Meaningful Work: Help families across the country secure financial protection and peace of mind

What We're Looking For:
  • Active Life Insurance License preferred
  • Prior insurance telesales, final expense, inbound insurance sales, or call-center sales experience strongly preferred
  • Strong phone presence and objection-handling skills
  • Ability to thrive in a fast-paced, high-volume sales environment
  • Comfortable working in a metrics-driven and performance-focused role
  • Strong communication and rapport-building abilities
  • Coachable mindset with willingness to adapt and improve
  • Comfortable navigating multiple systems and technology platforms simultaneously
  • Dependable, self-motivated, and results-oriented

Compensation:
Compensation includes hourly base pay of $15 an hour plus bonus and uncapped commission opportunities. Licensed agents with prior high-volume insurance sales experience often ramp more quickly and maximize earning potential earlier in the role.
Benefits: We believe in taking care of our employees and their families. We offer a comprehensive benefits package designed to support your health, well-being, and financial future. Here's a look at what we provide:
  • Medical Insurance: Choose from a variety of plans to fit your healthcare needs.
  • Dental Insurance: Coverage for preventive, basic, and major dental services.
  • Employer-Paid Vision: Comprehensive eye care coverage at no cost to you.
  • Employer-Paid Basic Life and AD&D Insurance: Peace of mind and additional protection.
  • Employer-Paid Short-Term and Long-Term Disability Insurance: Financial support in case of illness or injury.
  • 401(k) Plan: Save for your future with a company match to help you grow your retirement savings.
  • PTO and Sick Time accrue each pay period: Take time off when you need it

Equal Opportunity:
Efinancial LLC and Fidelity Life Association are equal-opportunity employers. We value diversity and make employment decisions based on qualifications, without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability, or any other legally protected status.
If you're driven by excellence, teamwork, and a commitment to making a difference, consider joining our innovative and leading team. Your potential at our company is limited only by your capabilities and aspirations.
Apply Now to Begin Your Journey!
EEOC/OTHER
Efinancial LLC, Fidelity Life Association, its parents subsidiaries and affiliates (collectively "The Company") are equal employment opportunity employers. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability or any status protected by law. We assure you that your opportunity for employment with this Company depends solely on your qualifications.
Disclaimer: This position requires obtaining a life insurance license in addition to our standard background check. The licensing process can involve a more in-depth background review. If you have prior criminal record this may impact licensure.
Remote work is not available in the following States: Alabama, Alaska, Arkansas, California, Colorado, Connecticut, Hawaii, Idaho, Kentucky, Maine, Massachusetts, Minnesota, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Rhode Island, South Dakota, Utah, Vermont, Virginia, West Virginia, Washington, Washington DC, Wyoming
#LI-CTW1 #remotework #insurance #sales #workfromhome #WFH #IND-Corporate #IND #LI-Remote #FidelityLifeAssociation #Remote #Hiring #eFinancial
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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