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Remote Phone Operator Jobs in Alsip, IL (NOW HIRING)

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

Our ownership perspective and operating expertise result in a superior parking experience for our ... using phone/audio remote monitoring technology. • Computer literate, knowledge of MS Word, MS ...

Orbital

Account Executive - Chicago (Remote)

Chicago, IL · On-site +1

$200K - $300K/yr

Clear, confident communicator: in person, on the phone, and in writing * Comfortable operating in a ... Based in or willing to relocate to Chicago (this is a fully remote role) * Demonstrated ability to ...

Deloitte

Epic Denials Management Operator

Chicago, IL · Remote

$18.50 - $24.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Alsip, IL

Remote Phone Operator information

See Alsip, IL salary details

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How much do remote phone operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote phone operator in Alsip, IL is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.81 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Alsip, IL?

For Remote Phone Operator jobs in Alsip, IL, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Alsip, IL look for?

The top searched job categories for Remote Phone Operator jobs in Alsip, IL are:

What cities near Alsip, IL are hiring for Remote Phone Operator jobs?

Cities near Alsip, IL with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you

Call Center Foreman - CHC PT

InterPark

Chicago, IL • On-site, Remote

$17.85/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

InterPark Holdings Inc. is North America's premier owner, operator and developer of parking facilities. Our ownership perspective and operating expertise result in a superior parking experience for our customers at both our InterPark and PreFlight brands The utilization of garage access, payment and security technology, coupled with leading edge point-of-sale support systems, put InterPark and PreFlight at the forefront in operating complex, high volume parking properties.
We are always on the lookout for enthusiastic and qualified candidates to join our team!!
Our goal is to offer competitive pay and benefits along with a great working environment to people who can grow with us
Check out current employment opportunities below.
Tentative schedule (subject to change):
Monday 4pm - 10pm
Tues/Thurs/Sat 3pm - 11pm
Role Summary:
Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by answering questions and ensuring that remote locations are kept up to date on issues as they occur. They are required to provide professional and courteous support to all internal and external customers. Assists the Facility and/or Operations Manager in monitoring established revenue controls and accountability systems.
Pay Rate: $17.85/hour
General Essential Functions:
• Responds clearly and efficiently to customer inquiries including but not limited to monthly/daily rate information, directions to locations and assists in the remote operation of automated pay equipment stations.
• Uses a variety of revenue control systems based on location requirements.
• Ensures inventory of operational supplies are at hand and informs manager if restock is needed.
• Operates and monitors facility security intercoms and surveillance monitors.
• Maintains a clean work area at all times.
• Occasionally is responsible for remotely processing parking fees and related transactions accurately.
• Coordinates daily activities with Manager.
• Acts as the liaison for all customer service inquiries, complaints, occurring during remote monitoring which may include but is not limited to incident reports and claims for the location. Reports/escalates any major issues to the facility manager as appropriate.
• Required to meet compliance responsibilities with regard to PCI (Payment Card Industry).
• Uses call center equipment as well as different revenue control systems to ensure a high level of service is provided to customers and staff across the Chicago Market and Remote Facilities
• Ensures all calls are answered and needs of customers are responded to in a timely manner and communicates clearly and effectively providing high levels of customer service.
• Completes accurate and well-written entries regarding calls into event log using internal web system.
Basic Qualifications:
• At least 6 months of general work experience.
• Depending on location, may be required to possess basic math skills sufficient to calculate time and money in assisting with Cashier-related duties.
• Ability to speak to customers using phone/audio remote monitoring technology.
• Computer literate, knowledge of MS Word, MS Excel and Internet
Eligibility Requirements:
• Must submit your application for employment through www.interparkholdings.com
• Must have unrestricted authorization to work in US.
• Must be at least 18 years of age.
• Must be willing to comply with pre-employment screening including but not limited to drug testing, reference verification and background check.
• Must be able to pass math test as part of the selection process.
• Must possess hearing and vision faculties sufficient to perform essential functions.
Desired Characteristics:
• High School Diploma or GED.
• Prior customer service or parking industry experience.
• Strong problem-solving skills: Ability to think clearly and act quickly in emergencies while providing excellent customer service.
• Ability to operate and communicate clearly and concisely through a two-way radio system and also in person and by phone to coworkers, superiors and customers.
• Possess strong time management skills and ability to work in a fast-paced environment depending upon customer volume, shift, season, etc.
• Excellent dependability and time management skills
• Strong customer focus and team-orientation.
Comprehensive Benefits Package contains, but not limited to:
  • 401k
  • Employee Assistance Program (EAP)
  • Vacation/Sick Time

Additional Full Time Benefits
  • Medical, Dental, Vision
  • Pre-Tax Commuter Benefit

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