ZipRecruiter

Log In

2

Remote Phone Operator Jobs in Alsip, IL (NOW HIRING)

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

... remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows operating systems, and end-user applications. * Assist ...

Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

next page

Showing results 1-20

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Alsip, IL

Remote Phone Operator information

See Alsip, IL salary details

$9

$18

$25

How much do remote phone operator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for remote phone operator in Alsip, IL is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.81 per hour, depending on experience, location, and employer.

What are remote phone operators?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a Remote Phone Operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What job categories do people searching Remote Phone Operator jobs in Alsip, IL look for? The top searched job categories for Remote Phone Operator jobs in Alsip, IL are:
What cities near Alsip, IL are hiring for Remote Phone Operator jobs? Cities near Alsip, IL with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you

Call Center Representative - Remote

Lucky Lincoln Gaming

Chicago, IL • On-site, Remote

$20/hr

Full-time, Part-time, Other

Posted 5 days ago

Job description

Our Lucky Lincoln Gaming team is hiring a part-time, remote Call Center Representative to support our operations and customer service team on the night shift. In this role, you will provide technical assistance over the phone for our 240+ partners to troubleshoot gaming machine issues. You will receive calls from customers and assist with troubleshooting. In the event that the problem cannot be solved over the phone, you will generate service tickets and appropriately escalate the matter.
Role overview
  • Placing and answering on average 50-65 phone calls a day to address needs, complaints, or other issues with service
  • Create, follow up on, and close tickets as required daily
  • Focus on increasing percentage of remote fix tickets relative to the total tickets
  • Prioritize and organize calls according to urgency
  • Supervise the route and status of field technicians and collectors to prioritize their daily schedule
  • Maintain and update call logs, call records and other important documentation
  • Ensure location owners feel supported and valued
  • Building relationships with location owners and other call center team members based on trust and reliability
  • Utilizing relevant software, databases, scripts, multi-line application-based telephone system and application tools appropriately
  • Review and communicate low level alerts to the technician and collection team

Compensation
$20 - $20 USD
We Run on EOS
At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization.
Our Core Values
  • Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate.
  • 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success.
  • Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork.
  • Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go.
  • Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency

Equal Employment Opportunity
Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Requirements
The successful candidate will have
  • Ability to multitask with minimal direction
  • Strong communication and interpersonal skills to interact with customers, peers, and managers
  • Attentive to detail with a passion to learn and grow
  • Ability to work from 11am - 9pm Saturday and Sunday
  • High school diploma or GED required
  • Must be at least 21 years of age
  • Great customer service skills
  • Excellent written and communication skills
  • Previous experience in a call center or customer-focused environment
  • Weekend and evening availability

Salary Description
$20 per hour

Apply