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Remote Phone Operator Jobs in Addison, IL (NOW HIRING)

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

Our ownership perspective and operating expertise result in a superior parking experience for our ... using phone/audio remote monitoring technology. • Computer literate, knowledge of MS Word, MS ...

Getaway

Remote Customer Representative

Chicago, IL · Remote

$30K - $50K/yr

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Chicago, IL · Remote

$30K - $50K/yr

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Harwood Heights, IL · Remote

$15.75 - $21.50/hr

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Addison, IL

Remote Phone Operator information

See Addison, IL salary details

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How much do remote phone operator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote phone operator in Addison, IL is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.52 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Addison, IL?

For Remote Phone Operator jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Addison, IL look for?

The top searched job categories for Remote Phone Operator jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Phone Operator jobs?

Cities near Addison, IL with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Addison, IL as of August 2026, with employment types broken down into 82% Full Time, and 18% Temporary. Highlights an 100% Remote job distribution, with an average salary of $37,217 per year, or $17.9 per hour.

REMOTE Pharmacy Technician (prior authorization and claims)

Chicago, IL • Remote

Insight Global
See more jobs at Insight Globalexternal

$20 - $22/hr

Other

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

UP TO $1500 IN BONUSES BEFORE CONVERSION TO FULL-TIME EMPLOYEE

Pay: $20-22 p/h

6-month contract to hire


Must Haves

• 1+ years of experience as a Pharmacy Technician (specialty or retail).

• High school diploma or GED.

• Active state pharmacy technician license (unless in DE or NY).

• Experience with prior authorization, test claims, and claims adjudication. End to end processes – we are unable to take candidates that have only been responsible for one part of the process (i.e. only handling intake or submission)


Plusses

• Nationally certified CPhT (PTCB or NHA).

• Good time management skills.

• Strong collaborator and team player.

• Organized problem solver.


Job Description

Insight Global is looking for Prior Authorization Certified Pharmacy Technicians to work fully remote in support of one of our large healthcare clients. Within this role, this person will provide patient care by removing the barriers to medication access. Working with insurance companies and clinician offices to facilitate approval of medications through prior authorizations. Working with patients and a variety of funding sources such as foundations, or directly through manufactures to obtain financial assistance for high dollar co-pays. Provide phone support to patients by navigating a variety of pharmacy dispensing systems to adjudicate claims, refill medications, and increase adherence in patients. Below are the key responsibilities for this role:

  • Directly communicate with insurance companies to facilitate the approval of medications.
  • Navigate pharmacy operating systems to input data, perform adjudication on test claims and prepare action plans for follow-up.
  • Effectively communicate across databases, electronic medical records and emails to document patient concerns, prior authorization status, and financial assistance needs.
  • Review prescriptions with doctors' offices to ensure optimal care of the patient.
  • Keep complete and accurate records of patient communications.
  • Assist patients in the management of their pharmacy insurance claims.
  • Work closely with pharmacists and pharmacy liaisons to provide an integrated approach quality patient care.
  • Communicate directly with patients over the phone to assist them in all aspects of medication compliance.
  • Research and investigate information to enable strategic decision-making by others.
  • Manage, organize, and update relevant data using database applications.
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
  • Identify trends, resolve problems; recommend improvements; implement change.
  • Actively participate in process improvement initiatives.
  • Act as a value-added business partner to stakeholders throughout the organization.
  • Protect organization's value by keeping information confidential.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Minimal in or out of state travel may be required.
  • Perform other duties as assigned.