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Remote Phone Operator Jobs in Washington (NOW HIRING)

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support ...

SixGen, Inc.

Red Team Operator

Alexandria, VA · On-site +1

$100K - $155K/yr

This position will be mostly remote with some travel. SIXGEN supports cyber and intelligence ... Our highly skilled operators conduct research and assessments based on real-world threats. We ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Washington

Remote Phone Operator information

See Washington salary details

$10

$20

$28

How much do remote phone operator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote phone operator in Washington is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $22.07 per hour, depending on experience, location, and employer.

What are remote phone operators?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a Remote Phone Operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Washington? The most popular types of Phone Operator jobs in Washington are:
What are popular job titles related to Remote Phone Operator jobs in Washington? For Remote Phone Operator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Washington look for? The top searched job categories for Remote Phone Operator jobs in Washington are:
What cities in Washington are hiring for Remote Phone Operator jobs? Cities in Washington with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Washington as of July 2026, with employment types broken down into 43% Full Time, 54% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,074 per year, or $20.2 per hour.
Remote Operations Center Operator

Remote Operations Center Operator

New Energy Equity

Annapolis, MD • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Salary:

The Remote Operations Center Operator position is an entry-level role and a fantastic opportunity to learn about the rapidly growing renewable energy industry while making a significant impact with a great team. In this pivotal position, you'll be essential in the daily monitoring and management of energy assets, ensuring peak performance and seamless communication between our clients and field personnel. This is a fully remote position, offering excellent flexibility, with the expectation of quarterly visits to one of our office locations.


ESSENTIAL FUNCTIONS:


  • Adhere to all safety regulations and company procedures.
  • Analyze alerts and system performance across all monitoring and asset management software.
  • Comply with portfolio requirements for monitoring and field dispatch.
  • Demonstrate proficiency in Salesforce Drive O&M (CMMS) functions.
  • Accurately create new work orders and provide timely updates in CMMS.
  • Communicate with clients in a professional manner for required work task approvals.
  • Coordinate with and assist field teams with onsite troubleshooting.
  • Field phone calls and log corresponding entries in CMMS.
  • Perform SEL relay remote communication and event retrieval.
  • Perform various tracker system remote operations.
  • Manage transfer of information between Data Acquisition Systems (DAS), CMMS, and ESS data room.
  • Participate in client meetings as required.
  • Manage and maintain ESS file structure and workflow functions.
  • Attend Quarterly in-person meetings in coordination with respective Manager.
  • Attend relevant technical training and participate in continuous improvement initiatives.
  • Ability to work flexible schedules including weekend work as required to support business needs or seasonality.
  • Additional responsibilities as requested.


QUALIFICATIONS:


  • Able to work independently and take direction.
  • Valid driver's license and clean driving record.
  • Ability to work as part of a team.
  • Excellent written/verbal communication skills.
  • High attention to detail.
  • Proficiency in the Microsoft Office Suite and Adobe and proven ability to learn new software programs.





Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.




The expected annual compensation range for this position is $50,000-60,000 encompassing base pay and potential incentive target opportunity. This range is a good faith estimate based on the position's requirements. Specific compensation offered to the selected candidate may vary depending on factors such as relevant knowledge, skills, training, experience, and market conditions. Additionally, this position may qualify for a comprehensive benefits package, including Retirement Benefits, Medical, Dental & Vision, Health Savings Account, Flexible Spending Account, Life Insurance and Disability, Tuition Reimbursement, Voluntary Benefits, Paid Absences, and more.



About Us:

At New Energy Equity, a proud subsidiary of ALLETE, were leading the charge in transforming the energy landscape with innovative solar solutions . As a top player in the renewable energy sector, weve successfully developed over 600MW of solar projects and closed more than $1.2 billion in clean energy investments . Our projects deliver sustainable electricity to a wide range of clients, including commercial, industrial, municipal, and utility customers .

But theres more to us than just impressive numbers. We pride ourselves on a dynamic and engaging work environment where teamwork, continuous learning, and environmental stewardship are at the core of what we do . Our inclusive and collaborative culture encourages creativity and innovation, making our office a place where every idea is valued, and growth is a priority .At New Energy Equity, youll join a passionate team that not only drives the clean energy future but also enjoys celebrating our successes together . With over 250 projects across the U.S. , our supportive atmosphere ensures a balanced work-life dynamic and a fun, fulfilling career path .Join us and be part of a forward-thinking company where your contributions are celebrated, and your professional development is supported as we work towards a brighter, sustainable future .





The statements above outline the essential functions, nature, and level of work expected as of the documents preparation date. They are not exhaustive lists of all duties and responsibilities. New Energy Equity reserves the right to modify this job description at any time, without notice.


New Energy Equity is an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.


If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, contact our HR department at amekonnen@newenergyequity.com