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Remote Phone Operator Jobs in Lake Stevens, WA (NOW HIRING)

Deloitte

Epic Denials Management Operator

Seattle, WA · Remote

$20.50 - $27.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Addison Group

IT Administrator

Bothell, WA · Remote

$72K/yr

... phone, and the service portal. · Triaging and solving requests according to the service desk's standard operating procedure. · Ensuring Service Level Agreements (SLAs) are met to maintain high ...

Lindblad Expeditions

Fleet IT Support Analyst

Seattle, WA · Remote

$38.70 - $41.83/hr

... operating systems, networking fundamentals, IT security, and remote support tools * Solid ... Exposure to enterprise phone systems, with experience in Mitel environments preferred * Experience ...

Flexe

Manager II, Software Development

Seattle, WA · On-site +1

$182K - $256K/yr

Our cloud-based software platform connects to 1300+ warehouse operators across North America ... Fully remote, in-office, or hybrid work environment * Monthly home internet stipend * Employee ...

Aerostrat

Senior Software Engineer (Backend)

Seattle, WA · On-site +1

$140K - $200K/yr

... aircraft operators. Aerostrat's success to date has been driven by a lean team focused on ... At Aerostrat we pride ourselves on our excellent work environment with a fully remote team and ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Lake Stevens, WA

Remote Phone Operator information

See Lake Stevens, WA salary details

$10

$19

$27

How much do remote phone operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote phone operator in Lake Stevens, WA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $21.35 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Lake Stevens, WA?

For Remote Phone Operator jobs in Lake Stevens, WA, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Lake Stevens, WA look for?

The top searched job categories for Remote Phone Operator jobs in Lake Stevens, WA are:

What cities near Lake Stevens, WA are hiring for Remote Phone Operator jobs?

Cities near Lake Stevens, WA with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Lake Stevens, WA as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $40,687 per year, or $19.6 per hour.

Entry-Level Remote Customer Service Representative | Benefits & Client Support

AO Globe Life

Seattle, WA • On-site, Remote

$18.25 - $24.75/hr

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Entry-Level Remote Customer Service Representative - Benefits & Client Support
AO | Globe Life | 100% Remote | Work From Home | No Insurance Experience Required
Work Arrangement: 100% Remote / Work From Home
Location: U.S. Residents Only
Schedule: Full-Time Opportunity | Flexible Schedule
Experience: Entry Level Welcome | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Training: Comprehensive Training | Licensing Guidance | One-on-One MentorshipWork From Home. Help Families. Build Skills That Grow With You.
Are you looking for an entry-level remote career where you can use your people skills, help families, and create opportunities for professional and financial growth?
AO | Globe Life is expanding our virtual team and seeking motivated, service-focused professionals to join us as Remote Customer Service Representatives / Benefits Advisors.
You'll meet with individuals and families through scheduled virtual appointments, answer questions, explain available benefit options, assist with enrollment, and provide continued client support.
This opportunity combines:
Customer Service + Client Support + Benefits Education + Relationship Building + Consultative Insurance SalesNo previous insurance experience is required.
We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated individuals learn the business and build confidence.
• 100% Remote / Work From Home
• Entry Level - No Insurance Experience Required
• Qualified Client Opportunities Provided
• No Traditional Cold Calling
• No Lead Purchasing Required
• Weekly Commission-Based Pay
• Performance Bonuses & Incentives
• Renewal & Residual Income Opportunities
• Training & One-on-One Mentorship
• Leadership & Career AdvancementWhat You'll Do
As a Remote Customer Service Representative / Benefits Advisor, you'll support clients from their initial consultation through enrollment and ongoing service.
🤝 Customer Service & Client Support
Your responsibilities may include:
  • Meet with clients through scheduled Zoom and phone appointments
  • Connect with individuals and families interested in learning about available benefits
  • Ask questions to understand each client's needs and priorities
  • Listen carefully and provide personalized service
  • Answer benefit and coverage questions clearly
  • Maintain consistent client communication and follow-up
  • Build long-term relationships through trust and professionalism
  • Maintain accurate digital client records and documentation
  • Help create a positive client experience from beginning to end
🛡 Benefits Education & Enrollment
Once appropriately licensed, you'll also:
  • Conduct virtual benefit consultations
  • Explain available life, accident, and supplemental health insurance options
  • Help clients understand coverage features and available choices
  • Identify individual and family protection needs
  • Recommend appropriate solutions based on client needs
  • Guide eligible clients through applications and enrollment
  • Assist with required documentation
  • Help with beneficiary information
  • Conduct applicable policy and benefit reviews
  • Provide continued support after enrollment

Our approach emphasizes education, service, and helping clients make informed decisions rather than relying on high-pressure sales tactics.
♥ Ongoing Client Relationships
Your work doesn't necessarily end once coverage is established.
Ongoing service may include:
  • Policy and benefit reviews
  • Beneficiary updates
  • Coverage questions
  • Follow-up appointments
  • Policy-related service needs
  • Appropriate claims guidance and resources
  • Continued client communication
  • Long-term relationship management

We're looking for people who understand that great customer service is about building trust, following through, and being dependable when clients need support.
📞 Qualified Client Opportunities - No Traditional Cold Calling
Representatives have access to qualified client opportunities, including individuals and families who have requested or expressed interest in information regarding available benefits.No lead purchasing is required.
Instead of relying solely on traditional cold prospecting, your focus is on:
Connect → Understand → Educate → Recommend → Enroll → Support
🏠 100% Remote / Work From Home
Build your career without the daily commute.
Your virtual work environment may include:
  • Zoom client appointments
  • Phone consultations
  • Digital enrollment systems
  • Online training
  • Virtual coaching
  • One-on-one mentorship
  • Team meetings
  • Client follow-up
  • Professional-development sessions

Remote work offers flexibility, but successful representatives also demonstrate organization, self-discipline, accountability, and consistent effort.
⏰ Flexible Scheduling
You'll have the opportunity to organize your schedule around your professional and personal responsibilities while maintaining the availability needed to serve clients and reach performance goals.
This environment can be an excellent fit for individuals who value:
  • Independence
  • Flexibility
  • Goal-based work
  • Professional development
  • Performance-driven growth
💰 Weekly Performance-Based Compensation
This is a commission-based independent contractor opportunity rather than a guaranteed hourly or salaried customer-service position.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal income
  • Residual income opportunities
  • Leadership incentives for qualifying representatives
  • Recognition programs
  • Additional performance-based rewards
Uncapped Commission Potential
There is no predetermined earnings ceiling on commission production.
Your income potential is influenced by your:
  • Activity
  • Consistency
  • Client appointments
  • Production
  • Performance
  • Results

Individual earnings vary significantly and income is not guaranteed.
📚 No Insurance Experience? We'll Train You.
We welcome entry-level applicants, recent graduates, and professionals transitioning from other industries.
Training and development may include:
  • Structured virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer-service training
  • Client communication development
  • Relationship-building techniques
  • Consultative sales training
  • Virtual presentation skills
  • Enrollment systems and procedures
  • Weekly coaching
  • One-on-one mentorship
  • Professional-development workshops
  • Leadership training

You'll have opportunities to develop transferable skills in:
Customer Service | Communication | Relationship Management | Organization | Problem Solving | Sales | Presentation | Leadership
🎓 Insurance Licensing
You do not need to already have an insurance license to apply.
Because this role involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate state Life & Health Insurance License before conducting activities requiring licensure.Licensing guidance and support are provided.
🤝 Professional Support
Qualifying representatives may have access to:
  • Medical insurance reimbursement opportunities
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • OPEIU Local 277 representation where applicable
  • Renewal and residual income opportunities
  • Professional coaching
  • Leadership development
  • Mentorship
  • Virtual business technology and resources

Eligibility, qualification periods, performance requirements, and applicable conditions may apply.
🏆 Recognition & Performance Incentives
Strong performance may also create opportunities to qualify for:
  • Performance bonuses
  • Achievement awards
  • Leadership recognition
  • Company-sponsored incentive travel
  • Professional conferences
  • Team events
  • Performance contests
  • Additional career-development opportunities
📈 Career & Leadership Development
This opportunity can grow beyond an entry-level customer-service position.
Representatives who demonstrate strong performance, consistency, professionalism, initiative, and leadership potential may pursue opportunities such as:
Benefits Advisor → Trainer/Mentor → Team Leader → Management → Advanced Leadership
Development opportunities may include:
  • Client relationship management
  • Training
  • Coaching
  • Recruiting
  • Team development
  • Performance accountability
  • Business development
  • Leadership
Advancement is earned through performance and development-not simply time with the organization.
Leadership opportunities are not guaranteed.Who We're Looking For
You may be a strong fit if you're:
  • Friendly and comfortable speaking with people
  • An excellent verbal and written communicator
  • Customer-focused and service-oriented
  • A strong listener
  • Professional and dependable
  • Positive and solution-focused
  • Self-motivated
  • Organized and detail-oriented
  • Comfortable managing your own schedule
  • Able to work independently from home
  • Comfortable collaborating with a virtual team
  • Confident learning new technology
  • Coachable and receptive to feedback
  • Goal-oriented and performance-driven
  • Committed to ethical, client-focused service
  • Interested in professional growth
Experience That Transfers Well
Previous insurance experience is not required.
Experience in these areas may transfer especially well:
Customer Service • Member Services • Client Relations • Call Centers • Healthcare • Retail • Hospitality • Education • Administrative Support • Banking • Financial Services • Account Management • Military Service • Recruiting • Insurance • SalesEntry-level applicants, recent graduates, veterans, and career changers are encouraged to apply.
We value communication skills, professionalism, work ethic, coachability, dependability, and potential as much as previous industry experience.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have access to a reliable computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable communicating through Zoom and phone
  • Be comfortable using web-based technology
  • Be willing to complete required training
  • Be willing and able to obtain the appropriate state Life & Health Insurance License
💻 100% Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
  • Position responsibilities
  • Customer-service expectations
  • Client benefit consultations
  • Commission-based compensation
  • Qualified client opportunity system
  • Insurance licensing requirements
  • Training and mentorship
  • Career and leadership advancement

Candidates interested in continuing will then have the opportunity to participate in a live virtual Zoom interview with our hiring team.
The entire process is completed remotely.Ready to Start Your Remote Career?
If you're looking for an entry-level work-from-home opportunity where you can help families, develop valuable professional skills, receive ongoing mentorship, and create long-term earning and advancement opportunities through your performance, we'd like to hear from you.Apply today to be considered for our Entry-Level Remote Customer Service Representative / Benefits Advisor opportunity with AO | Globe Life.Work From Home. Help Families. Build Your Skills. Grow Your Career. Create Your Future. 🚀

Apply