ZipRecruiter

Log In

2

Remote Phone Operator Jobs in Kent, WA (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

Getaway

Remote Customer Representative

Seattle, WA · Remote

$30K - $50K/yr

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Getaway

Remote Customer Representative

Seattle, WA · Remote

$18.25 - $24.75/hr

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

next page

Showing results 1-20

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Kent, WA

Remote Phone Operator information

See Kent, WA salary details

$10

$20

$28

How much do remote phone operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote phone operator in Kent, WA is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $21.97 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Kent, WA?

For Remote Phone Operator jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Kent, WA look for?

The top searched job categories for Remote Phone Operator jobs in Kent, WA are:

What cities near Kent, WA are hiring for Remote Phone Operator jobs?

Cities near Kent, WA with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Kent, WA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $41,936 per year, or $20.2 per hour.

Hospital Authorization Specialist (Remote)

Cardiac Study Center

Tacoma, WA • Remote

$22.08 - $35.88/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Hospital Authorization Specialist
Cardiac Study Center, Tacoma WA (Remote)

Who We Are

At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care.

We're a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being. Here, you'll have the opportunity to collaborate with top professionals, advance in your career, and make a meaningful difference every day.


Why should you work with us?

  • Cutting-edge processes: Join a team that uses advanced systems to streamline pre-authorizations and approvals, ensuring patients receive timely care while optimizing operational workflows.
  • Professional growth and development: At Cardiac Study Center, we foster continuous learning and encourage team members to develop skills that advance their careers in healthcare administration.
  • Collaborative culture: Work closely with providers, schedulers, and insurance companies in a team-oriented environment where every role plays a part in delivering exceptional patient care.
  • Make an impact: As a Hospital Authorization Specialist, your work ensures that patients' hospital procedures are appropriately authorized and efficiently coordinated, making a meaningful difference in their healthcare experience.


The Position
The Hospital Authorization Specialist is a vital role ensuring the seamless authorization of hospital procedures for our patients. This role involves coordinating with providers, insurance companies, and hospital staff to secure necessary pre-authorizations, address denials, and maintain accurate records.

Your Day-to-Day Work

  • Review and manage daily hospital procedure schedules to identify pre-authorization needs.
  • Obtain authorizations from insurance companies using phone, fax, and online portals.
  • Verify that CPT and ICD-10 codes align with scheduled procedures and insurance requirements.
  • Collaborate with providers to handle peer-to-peer requests and appeal denied authorizations.
  • Communicate with patients about procedure approvals, reschedules, or cancellations.
  • Read medical charts to ensure procedures align with providers' plans.
  • Work closely with hospital pre-service teams to confirm all authorizations are accurate and complete.
  • Maintain up-to-date knowledge of insurance guidelines and ensure compliance with all HIPAA regulations.


Environment and Shift Details
This is a full-time, remote position, operating Monday through Friday. The role requires extensive computer work, phone communication, and occasional handling of lightweight materials.


Experience & Qualifications

Must-Haves

  • High School Diploma or GED.
  • 1-3 years of experience in medical authorization, healthcare administration, or a related field.
  • Strong understanding of medical terminology and insurance guidelines.
  • Excellent attention to detail and organizational skills.

Nice-to-Haves

  • Familiarity with ICD-10 and CPT coding.
  • Prior experience with pre-authorizations or appeals processes.
  • Experience using healthcare systems like EPIC or other EMR platforms.


Pay and Benefit Expectations

While you're focused on ensuring seamless authorization processes for our patients, we are focused on taking care of you with benefits such as:

  • Comprehensive health insurance (with zero-cost premiums).
  • Dental & vision plans.
  • FSA/HSA options.
  • Retirement matching.
  • Paid vacation & floating holidays.
  • Mental health support, and more!

The pay scale for this position is $22.08- $35.88, influenced by your experience, skill set, and education.

Join our team and help ensure patients receive the timely care they deserve!