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Remote Phone Operator Jobs in Utah (NOW HIRING)

Myriad Genetics

Authorization Clerk

Salt Lake City, UT · On-site +1

$37K/yr

This is a US based remote position. It requires daytime hours Monday-Friday. There will be a set ... Verifies patient insurance coverage timely utilizing phone or online resources * Requests missing ...

Myriad Genetics

Authorization Clerk

Salt Lake City, UT · On-site +1

$37K/yr

This is a US based remote position. It requires daytime hours Monday-Friday. There will be a set ... Verifies patient insurance coverage timely utilizing phone or online resources * Requests missing ...

ACD Direct

Techops Engineer -Mid Level

Farmington, UT · Remote

$52K - $85K/yr

ACD is a B2B Contact Center Technology company building and operating the infrastructure that keeps ... Remote and Inoffice Work - Equipment Provided: * Laptop * Headset * Monthly Cell Phone Stipend

MetTel

Client Experience Agent

Salt Lake City, UT · Remote

$20 - $25/hr

Remote however must reside local in Salt Lake City, Utah for training, etc. Swing Shift hours 11am ... Document all call information according to standard operating procedures * Recognize, document, and ...

MetTel

Client Experience Agent

Salt Lake City, UT · Remote

$20 - $25/hr

Remote however must reside local in Salt Lake City, Utah for training, etc. Swing Shift hours 11am ... Document all call information according to standard operating procedures * Recognize, document, and ...

Entrata

Background Verification Analyst

Lehi, UT · On-site +1

$15.05 - $23.08/hr

Today, we power the industry's most essential operating system, serving owners and residents ... Manage and respond to inquiries from clients and consumers via phone and email. * Provide guidance ...

Kim Luxe Travel

Travel Customer Service

Salt Lake City, UT · Remote

$15.50 - $21/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

Entrata

Account Manager

Lehi, UT · On-site +1

$75K - $90K/yr

Today, we power the industry's most essential operating system, serving owners and residents ... Experience working with a remote team. * Strong analytical and problem-solving skills. * Existing ...

Entrata

Insurance Sales Agent

Lehi, UT · On-site +1

Today, we power the industry's most essential operating system, serving owners and residents ... Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ...

Entrata

Insurance Sales Agent

Lehi, UT · On-site +1

$20.10 - $31.54/hr

Today, we power the industry's most essential operating system, serving owners and residents ... Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ...

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Remote Phone Operator information

See Utah salary details

$8

$16

$22

How much do remote phone operator jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote phone operator in Utah is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.74 per hour, depending on experience, location, and employer.

What are remote phone operators?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a Remote Phone Operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Utah? The most popular types of Phone Operator jobs in Utah are:
What are popular job titles related to Remote Phone Operator jobs in Utah? For Remote Phone Operator jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Utah look for? The top searched job categories for Remote Phone Operator jobs in Utah are:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Utah as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,818 per year, or $16.3 per hour.
Authorization Clerk

Authorization Clerk

Myriad Genetics

Salt Lake City, UT • On-site, Remote

$37K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Myriad Genetics rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

41st of 103 rated laboratories

Job description

Job Description
This is a US based remote position. It requires daytime hours Monday-Friday. There will be a set training schedule for the first two weeks. After the training schedule, this position will require a start time between 5am and 7am MST.
Responsibilities
  • Verifies patient insurance coverage timely utilizing phone or online resources
  • Requests missing documents/information when needed via phone or fax to clinicians
  • Handles any discrepancies with eligibility or demographic errors by interacting with clinicians and patients
  • Collaborate and provide process improvement suggestions to Supervisor and management
  • Participates in educational activities and attends regular staff and department meetings.
  • Exhibit and manage excellent turn-around time in order to ensure timely authorizations.
  • Demonstrate flexibility to perform duties wherever volume deems it necessary.
  • Document activities appropriately in process notes.
  • Participates in the Quality Assurance plan.
  • Complies with applicable CLIA and HIPAA regulations.

Qualifications
  • High school diploma or GED equivalent required.
  • 1-3+ years of experience working in support role within medical billing, health insurance or collections with demonstrated results preferred.
  • Good problem solving and decision-making skills.
  • Excellent customer service and phone skills.
  • Excellent time management, organizational, communication, multitasking and teamwork skills.
  • Working knowledge of ICD-10, CPT and HCPCS coding (preferred but no required).
  • Ability to successfully navigate between multiple systems throughout the course of the work day this includes but is not limited to billing software, written Standard Operating Procedures and payer portals.

#LI-AO1
About Us
Ready to transform the future of patient care through the power of genetics?
For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women's health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
What inspires us - and you - is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you're ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.
We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com.
Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."

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