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Remote Phone Operator Jobs in Utah (NOW HIRING)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

The position is fully remote. Background check required. Rotational shifts (Performance based 8 ... phone, but also fax, email, chat and other communications channels. The CSR provides support on ...

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

... the phone. *This is a work from home position* >>>>> Due to our current state contracts, we are ... standard operating procedures Recognize, document, and alert the management team of trends in ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

... the phone. *This is a work from home position* >>>>> Due to our current state contracts, we are ... operating procedures • Recognize, document, and alert the management team of trends in customer ...

corviaconsulting

Legal Receptionist - Remote

Ogden, UT · Remote

$40K - $50K/yr

This is a remote position. Receptionist Position Summary We are seeking a professional, friendly ... This role is responsible for answering multiple phone lines, providing exceptional customer service ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ... Use Apello's software to determine when and how to relay messages to our clients (phone, text ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ... Use Apello's software to determine when and how to relay messages to our clients (phone, text ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Utah

Remote Phone Operator information

See Utah salary details

$8

$16

$22

How much do remote phone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote phone operator in Utah is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.74 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Utah? The most popular types of Phone Operator jobs in Utah are:
What are popular job titles related to Remote Phone Operator jobs in Utah? For Remote Phone Operator jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Utah look for? The top searched job categories for Remote Phone Operator jobs in Utah are:
What cities in Utah are hiring for Remote Phone Operator jobs? Cities in Utah with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Utah as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% Remote job distribution, with an average salary of $33,818 per year, or $16.3 per hour.

Remote Customer Service Representative w/ the VA (Phone/Email/Chat)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

$17/hr

Other

Re-posted 8 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

This role requires at least 3 years of customer service or contact center experience.
This job post is for the September 8, 2026 new hire class. 


This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner. 
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification. 
Key Tasks 
  •     Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policies 
  •     Make outbound calls as necessary based on business needs 
  •     Resolve or escalate customer inquires in a timely manner 
  •     Encourage use of electronic communication with customers 
  •     Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) system 
  •     Follow SOPs and policies 
  •     Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys. 
  •     Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of support 
  •     Use frequently asked questions (FAQs) and help look up and provide information to inquiries 
  •     Utilize departmental knowledge bases and training material to answer customer inquiries 
  •     Maintain up-to-date knowledge of policies and procedures as applicable 
  •     Adhere to published schedule according to attendance guidelines 
  •     May be required to work some weekends and holidays 
  •     Perform other duties as assigned 

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