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Remote Phone Operator Jobs in Connecticut (NOW HIRING)

$16.25 - $22.25/hr

Conduct appointments via Zoom or phone with individuals who have requested information. * Verify customer information and accurately complete enrollment applications. * Build strong relationships by ...

$17 - $23.25/hr

Conduct appointments via Zoom or phone with individuals who have requested information. * Verify customer information and accurately complete enrollment applications. * Build strong relationships by ...

$16 - $21.75/hr

Conduct appointments via Zoom or phone with individuals who have requested information. * Verify customer information and accurately complete enrollment applications. * Build strong relationships by ...

$16.25 - $22.25/hr

Conduct appointments via Zoom or phone with individuals who have requested information. * Verify customer information and accurately complete enrollment applications. * Build strong relationships by ...

$16.25 - $22/hr

Conduct appointments via Zoom or phone with individuals who have requested information. * Verify customer information and accurately complete enrollment applications. * Build strong relationships by ...

$16 - $21.50/hr

Conduct appointments via Zoom or phone with individuals who have requested information. * Verify customer information and accurately complete enrollment applications. * Build strong relationships by ...

$16.25 - $22/hr

Conduct appointments via Zoom or phone with individuals who have requested information. * Verify customer information and accurately complete enrollment applications. * Build strong relationships by ...

$16 - $21.75/hr

Conduct appointments via Zoom or phone with individuals who have requested information. * Verify customer information and accurately complete enrollment applications. * Build strong relationships by ...

Showing results 41-60

Remote Phone Operator information

See Connecticut salary details

$8

$16

$24

How much do remote phone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote phone operator in Connecticut is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.51 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Connecticut? The most popular types of Phone Operator jobs in Connecticut are:
What are popular job titles related to Remote Phone Operator jobs in Connecticut? For Remote Phone Operator jobs in Connecticut, the most frequently searched job titles are:
What cities in Connecticut are hiring for Remote Phone Operator jobs? Cities in Connecticut with the most Remote Phone Operator job openings:
Infographic showing various Remote Phone Operator job openings in Connecticut as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,338 per year, or $17 per hour.

Customer Service - Payment Collection Representative

EASTERN ACCOUNT SYSTEMS

Portland, CT • Remote

$13.50/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 28 days ago


Job description

About the job:

Do you get a sense of satisfaction from helping people get a better handle on things that stress them out? If so, folks like you play an important role in delivering the best experience to our customers while working in our contact center. On top of it all, you can do it all from the comfort of your own home! Our remote work teams are in real time contact throughout the workday to provide all the necessary support. We utilize virtual team environments to keep our staff in touch with weekly contests and other incentives- all while staying comfortable in your favorite flannels.

We have a full benefits package including medical, dental, vision and life insurance. We even offer ancillary coverages to help with other needs like maternity pay and other life events. Not only do we offer a competitive and reliable base rate but we offer both bonus and commission incentives as well. Our team members who really go for it, earn an additional 50% of their hourly wages just in incentives. Our pay rate starts at $13.50 per hour plus commission, with increases in hourly rate based on performance reviews.


What You'll Do:

Taking and making phone calls in order to assist customers with their accounts.

Keep in touch with your managers as they give you tips and feedback on how to get even better.

Provide customers with knowledgeable answers that give them peace of mind that issues are resolved. We keep it simple and provide you with scripted customer feedback so you are always prepared with a solid response.

What You Can Expect From Us:

Paid time off to spend on whatever you enjoy. Our staff earn paid time off based on how much they work- the more hours you put in, the more hours you earn off with pay.

A consistent schedule. We believe that if we agree to a schedule, we stand by it.

Birthdays off paid! Full time staff with excellent attendance are rewarded with birthdays off (or the following day if preferred!)

We are proud to be an equal opportunity employer. You are welcome to work with us no matter who you are, what you look like, where you came from, or what you believe. We are committed to EEO regardless of race, creed, color, religion, sex, age, sexual orientation, citizenship, marital status, gender, identity, disability, or veteran status.

Who You Are:

You have prior customer service experience (retail, sales and wait staff are backgrounds that have all been successful in this role!)

You have access to a quiet place to work from home and reliable internet connection.

You have a GED or High School Diploma.

Youre able to quickly tap out customer notes on a standard keyboard (no autocorrect fails here!)

Where & When Youll Work:

We are conveniently headquartered in the Danbury area. We offer the ability to work from home or in our state of the art call center.

We operate 7 days per week, and have flexible scheduling options to accommodate school schedules, bus drop off and second jobs. Schedules are consistent week-to-week, so you can actually make plans ahead of time!