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Remote Pharmacy Tech Informatics Jobs (NOW HIRING)

Customer Care Pharmacy Tech Summary: The Customer Care Frontline Specialist serves as the primary ... Fully Remote Hours (shift between 7:00am to 6:00pm) VIVA is an equal opportunity employer. All ...

Pharmacy Technician #

$18.75 - $23/hr

Fully Remote Customer Care Pharmacy Tech Hours (shift between 7:00am to 6:00pm) Summary: * The Customer Care Frontline Specialist serves as the primary point of contact for home dialysis customers ...

Pharmacy Domain Architect Remote Work ( USA) Long Term mid-level, hands-on resource with 15-20 ... technology, prior architect title (not senior developer with architecture duties added on) * Big ...

Pharmacy Domain Architect Remote Work ( USA) Long Term mid-level, hands-on resource with 15-20 ... technology, prior architect title (not senior developer with architecture duties added on) Big Four ...

Pharmacy Domain Architect

Austin, TX · On-site +1

$60 - $78/hr

Pharmacy Domain Architect Remote Work ( USA) Long Term mid-level, hands-on resource with 15-20 ... technology, prior architect title (not senior developer with architecture duties added on) • Big ...

APP Informatics Lead (MEDITECH Expanse) Remote with Travel | Up to 75% Travel Required | FTE HCA ... As needed, contribute to related MEDITECH Expanse technology and innovation initiatives, including ...

New

... technology needs may vary and will be listed as requirements in the . While we are mostly a remote ... Responsibilities Informatics Project Management * Consult on and provide direct technical support ...

$20.73 - $31.58/hr

This is a fully remote position. Candidates for this role need to have an active Pharmacy ... Prepares and documents refill authorization requests using pharmacy technology systems in ...

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Remote Pharmacy Tech Informatics information

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$5

$60

$94

How much do remote pharmacy tech informatics jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote pharmacy tech informatics in the United States is $60.81, according to ZipRecruiter salary data. Most workers in this role earn between $54.09 and $63.94 per hour, depending on experience, location, and employer.

How does a remote pharmacy tech informatics professional typically collaborate with pharmacists and IT teams?

As a Remote Pharmacy Tech Informatics professional, you will frequently serve as a bridge between pharmacy staff and IT specialists. Your daily responsibilities may include gathering feedback from pharmacists about electronic health record (EHR) systems, troubleshooting medication order entry issues, and helping implement new technology solutions. Collaboration is often done through virtual meetings, shared project management tools, and regular communication to ensure workflow improvements align with clinical needs while maintaining compliance and data security. Effective teamwork and clear communication skills are essential in this environment.

What is a remote pharmacy tech informatics?

A Remote Pharmacy Tech Informatics is a pharmacy technician who specializes in managing and optimizing pharmacy information systems, often working from a remote location. These professionals assist with electronic health record (EHR) management, medication data entry, and workflow improvements using pharmacy software. They may also provide technical support, ensure data accuracy, and help implement new informatics solutions to streamline pharmacy operations. Their role bridges the gap between pharmacy practice and information technology to enhance patient safety and efficiency.

What are the key skills and qualifications needed to thrive as a remote pharmacy tech informatics?

To thrive as a Remote Pharmacy Tech Informatics, you need a background in pharmacy technology, strong knowledge of medication management, and typically certification as a Pharmacy Technician (such as CPhT). Proficiency with pharmacy information systems, electronic health records (EHRs), and medication dispensing software is essential. Attention to detail, analytical thinking, and effective communication are critical soft skills for this role. These abilities ensure accuracy, support patient safety, and facilitate collaboration between pharmacy and IT teams in virtual healthcare environments.

What is the difference between Remote Pharmacy Tech Informatics vs Remote Pharmacy Technician?

AspectRemote Pharmacy Tech InformaticsRemote Pharmacy Technician
CredentialsCertification (e.g., PTCB), pharmacy tech licenseCertification (e.g., PTCB), pharmacy tech license
Work EnvironmentHealthcare IT systems, pharmacy software, data analysisPharmacy settings, prescription processing, customer service
Employer & IndustryHospitals, healthcare IT companies, pharmacies with informatics rolesRetail pharmacies, hospital pharmacies, mail-order pharmacies
Search & Comparison IntentUnderstanding roles involving pharmacy data and IT systemsRoles focused on dispensing and customer service in pharmacy

Remote Pharmacy Tech Informatics professionals focus on pharmacy data management, IT systems, and medication information, often working with healthcare technology. In contrast, Remote Pharmacy Technicians primarily handle prescription processing and customer interactions. Both roles require certification and work in pharmacy environments, but their core responsibilities differ significantly.

More about Remote Pharmacy Tech Informatics jobs
What cities are hiring for Remote Pharmacy Tech Informatics jobs? Cities with the most Remote Pharmacy Tech Informatics job openings:
What are the most commonly searched types of Pharmacy Tech Informatics jobs? The most popular types of Pharmacy Tech Informatics jobs are:
What states have the most Remote Pharmacy Tech Informatics jobs? States with the most job openings for Remote Pharmacy Tech Informatics jobs include:
Infographic showing various Remote Pharmacy Tech Informatics job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 13% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $126,487 per year, or $60.8 per hour.

Customer Care Pharmacy Technician

VIVA USA INC

IL • On-site, Remote

Contractor

Posted 27 days ago


Job description

Customer Care Pharmacy Tech
Summary:
The Customer Care Frontline Specialist serves as the primary point of contact for home dialysis customers, delivering exceptional service and support, ensuring a positive customer experience.
This role is primarily responsible for order placement, resolving customer inquiries, and prescription management. The specialist collaborates with internal teams to address customer needs while maintaining quality of service, efficiency, and achievement of department goals.
Essential Duties And Responsibilities:
Process customer orders via telephone accurately and efficiently while ensuring compliance within pharmacy regulations
Obtain and verify customer information to include quantities and usage of products on the customers prescription
Ensure all patient-related interactions are adherent to HIPAA regulations
Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions
Investigate and track product shipments, utilizing UPS website and connecting with our transportation team
Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries
Process customer returns and request customer credit in accordance with company policies and procedures
Collaborate with other departments (Routing, Transportation, Sales, Credit & Collections) to resolve customer issues to provide a cohesive customer experience
Meet established performance expectations related to quality, adherence, order accuracy, and service level standards
Maintain the ability to adapt to the changing business needs and customer requirements
Maintain the ability to work remotely utilizing a reliable high-speed wired internet connection
Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST
Closing shift required to remain available until all customer calls have been answered
Qualifications:
Strong Customer (Patient) Engagement
Excellent written and verbal communication skills
Ability to work effectively under pressure while maintaining a professional and empathetic demeanor
Attention to detail, problem solving, conflict resolution and organization
Ability to work independently in a remote environment
Proficiency with Microsoft 365, SharePoint, TEAMS
Education and/or Experience:
Minimum of 2-4 years of customer service and/or call center experience in a clinical setting
Required licensed and certified Pharmacy Technician (CPhT)
High School diploma or equivalent GED required
Associates / Bachelor's degree preferred
Bi-lingual (English and Spanish) required
Notes:
Fully Remote
Hours (shift between 7:00am to 6:00pm)
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.