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Remote People Operations Jobs in Edmonds, WA (NOW HIRING)

Akraya Inc.

Fullfilment Coordinator: 26-02146

Bellevue, WA · On-site +1

$15 - $20/hr

Bellevue, WA (LI # Remote) Pay Range: $15 - $20 #LP Job Summary: This role is responsible for ensuring a safe, efficient, and engaging workplace environment by overseeing daily facility operations ...

Verathon, Inc.

Commercial Operations Associate

Bothell, WA · On-site

$25.90 - $33.85/hr

The Commercial Operations Associate is responsible for various global data and pricing related tasks within the Commercial Operations team. Responsibilities • Draft and review customer facing ...

OpenAI

Facilities Operations Manager

Seattle, WA · On-site +1

$159K - $240K/yr

The Infrastructure Operations team is responsible for bringing AI infrastructure online and ... people solve immense global challenges, and we want the upside of AI to be widely shared. Join us ...

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How much do remote people operations jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote people operations in Edmonds, WA is $28.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $33.27 per hour, depending on experience, location, and employer.

What is a Remote People Operations?

A Remote People Operations job focuses on managing and improving employee experience, HR processes, and company culture in a distributed work environment. Responsibilities often include hiring, onboarding, performance management, employee engagement, and compliance. The role ensures that remote teams stay connected, productive, and aligned with company values. Effective communication, HR technology, and strong organizational skills are essential for success in this position.

What are some common challenges faced in a Remote People Operations role?

In a Remote People Operations role, one common challenge is maintaining high levels of employee engagement and a sense of connection among remote team members. Effective communication, time zone differences, and ensuring equitable access to resources can also pose difficulties. Additionally, managing sensitive HR matters virtually, such as conflict resolution or performance management, requires extra care and clear processes. However, leveraging digital tools and fostering open communication channels can help overcome these obstacles, allowing you to build a strong, supportive environment for remote employees.

What are the key skills and qualifications needed to thrive in the Remote People Operations position, and why are they important?

To excel in Remote People Operations, you need expertise in HR processes, employee relations, onboarding, and compliance, ideally with a degree in Human Resources or a related field. Familiarity with HRIS platforms, payroll systems, and remote collaboration tools like Slack, Zoom, and project management software is crucial. Excellent communication, problem-solving abilities, and a proactive approach to supporting remote teams are valuable soft skills. These skills enable effective people management, ensure smooth HR operations, and foster a positive remote work culture.

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Director, Revenue Operations

Aircall.io, Inc.

Bellevue, WA • Remote

Full-time

Re-posted 21 days ago

Job description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here.

ABOUT THE ROLE

Revenue Operations (RevOps) sits at the center of how Aircall plans, prioritizes, and executes across our go-to-market organization. As we scale toward our next stage of growth and pivot from a cloud telephony business to an AI communications platform, the way we acquire customers — and the way our field teams sell — has to evolve just as fast. We're looking for a Director, Revenue Operations to own Acquisition & AI Ops: the engine behind how we generate pipeline, convert net new sales, and operationalize AI across every field-facing seller.

This is a people leadership role. You'll lead Sales Ops, Partner Ops, and a new AI Ops function, owning the Qualified Pipeline (QP) and Net New Sales (NNS) processes end to end — and going further by embedding AI into the daily workflows of our SDRs, BDRs, AEs, and PAMs. You won't just report on the funnel; you'll redesign how it runs in an AI-first world. You'll partner closely with our Customer Ops leader and our Revenue Planning & Insights leader to deliver one consistent GTM operating model. If you're energized by turning AI from a buzzword into a measurable productivity advantage for hundreds of sellers, this role is for you.

AS A DIRECTOR, REVENUE OPERATIONS, YOU WILL:

  • Own Acquisition Ops end to end. Lead the Qualified Pipeline (QP) and Net New Sales (NNS) processes across the acquisition motion — from marketing and XDR (SDR/BDR) handoffs through PAM, AE, and SE — ensuring consistent stages, clean data, accurate forecasting, and predictable conversion.
  • Operationalize AI across the field. Build and run a new AI Ops capability that embeds AI into the daily workflows of SDRs, BDRs, AEs, PAMs, etc. — from prospecting and call intelligence to next-best-action, forecasting, and pipeline hygiene. Define the playbooks, tooling, adoption, and metrics that turn AI into measurable seller productivity.
  • Lead Sales Ops and Partner Ops. Manage and develop the Sales Ops and Partner Ops teams, setting the standard for rigor, responsiveness, and business partnership across the acquisition org and our partner ecosystem.
  • Drive one GTM operating model. Partner with the CRO, GMs, and your Customer Ops and Revenue Planning & Insights peers to deliver consistent stages, data, and forecasting across the full revenue lifecycle (Marketing <> XDR <> PAM → AE/SE → AM/CE/FDE), and to design the weekly, monthly, and quarterly operating cadences that keep the business on track.
  • Partner across the RevOps function. Work hand in hand with Customer Ops (AM Ops, CE Ops, FDE Ops, SE Ops, Support Ops) on land-and-expand and retention motions, and with Revenue Planning & Insights (planning, analytics, PMO, commissions) on targets, capacity, territory and quota design, comp plans, and reporting — so acquisition and customer motions operate as one system.
  • Build the systems and single source of truth. Partner with Data and GTM Systems to ensure the tooling, data architecture, and dashboards behind acquisition and AI Ops are clean, scalable, and trusted by leadership and the field alike.
  • Shift the perception of RevOps. Move RevOps from a function that controls the business to one that demonstrably helps it grow — earning the right to lead through reliability, insight, and impact.

A LITTLE MORE ABOUT YOU:

  • 7+ years in revenue operations, sales/GTM operations, or a related function, including significant experience leading and scaling teams — ideally in a fast-paced, high-growth B2B SaaS environment.
  • Deep expertise in the acquisition motion: pipeline generation (PG), qualified pipeline (QP), and net new sales (NNS) processes, sales forecasting, territory and quota design, and conversion optimization across SDR/BDR, AE, and partner-led motions.
  • A track record of operationalizing AI or new tooling for field sellers — not just evaluating tools, but driving adoption, building workflows, and proving productivity impact at scale.
  • Strong systems and data fluency; comfortable partnering with Data and Systems teams on architecture, reporting, and a trustworthy single source of truth (Salesforce and the broader GTM stack).
  • Excellent cross-functional leadership and stakeholder management; you can align a CRO, GMs, Finance, and operations peers around one operating model and hold the line on consistency.
  • A builder's bias: you turn ambiguity into repeatable process and structure, and you genuinely enjoy making large GTM teams run better.
  • Clear written and verbal communication; fluency in English.
  • Nice to have: experience standing up an AI Ops or sales productivity function, and familiarity with land-and-expand, NRR, and commissions/incentive design.
Base salary range:
$200,000—$240,000 USD

Why join us?

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????‍♀️ Our people matter, work-life balance is important at Aircall

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DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.