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Remote Patient Reported Outcome Jobs in California

Eko

Senior Product Manager, Enterprise

Emeryville, CA · Remote

$179K - $200K/yr

Own the vision, strategy, and multi-year roadmap for your area -- and the outcomes it's measured by ... Experience with telehealth or remote patient monitoring solutions. * Experience with integration ...

Eko

Senior Product Manager, Enterprise

Emeryville, CA · Remote

$146K - $193K/yr

Own the vision, strategy, and multi-year roadmap for your area - and the outcomes it's measured by ... Experience with telehealth or remote patient monitoring solutions. * Experience with integration ...

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Remote Patient Reported Outcome information

What is the difference between Remote Patient Reported Outcome vs Remote Patient Monitoring Coordinator?

AspectRemote Patient Reported OutcomeRemote Patient Monitoring Coordinator
CredentialsTypically requires healthcare or research certifications, such as RN, LPN, or clinical research certificationsOften requires healthcare or technical certifications, such as RN, medical assistant, or health tech training
Work EnvironmentPrimarily involves collecting patient-reported data remotely, often via surveys or appsInvolves managing remote monitoring devices and data, coordinating patient care remotely
Employer & Industry UsageUsed in clinical research, healthcare, and patient-centered studiesCommon in healthcare systems, telehealth services, and remote patient management programs

Remote Patient Reported Outcome focuses on collecting patient feedback and health data directly from patients, often through surveys. In contrast, Remote Patient Monitoring Coordinator manages remote devices and oversees patient data collection from monitoring equipment. Both roles support remote healthcare but differ in their primary functions and data sources.

What is a remote patient reported outcome specialist?

A Remote Patient Reported Outcome (PRO) specialist is a healthcare professional who collects, analyzes, and manages data that patients provide about their health status from a distance, typically using digital tools or surveys. They play a critical role in clinical trials and ongoing medical care by ensuring that the patient's perspective on symptoms, treatment effects, and quality of life is accurately captured and reported to care teams or researchers. This information helps clinicians and researchers understand the effectiveness of treatments and improve patient-centered care. Remote PRO specialists often work with electronic health record systems, telehealth platforms, and specialized PRO software.

What are the key skills and qualifications needed to thrive as a remote patient reported outcome specialist?

To thrive as a Remote Patient Reported Outcome (PRO) Specialist, you need a background in healthcare, data collection, and patient engagement, often supported by a degree in health sciences or a related field. Familiarity with electronic data capture (EDC) systems, telehealth platforms, and regulatory compliance such as HIPAA is typically required. Excellent communication, attention to detail, and strong organizational skills are crucial for effectively gathering and managing sensitive patient data. These skills ensure accurate, trustworthy patient-reported data that supports clinical research and improves healthcare outcomes.

What are some common challenges faced by professionals working with remote patient reported outcomes, and how can they be addressed?

Professionals working with Remote Patient Reported Outcomes often encounter challenges such as ensuring high patient engagement, maintaining data quality, and addressing technical issues related to digital platforms. Patients may struggle with understanding how to use reporting tools or may not consistently provide timely, accurate feedback. To overcome these challenges, it's important to implement user-friendly interfaces, provide clear instructions and support, and regularly communicate with patients to encourage participation. Collaboration with IT and clinical teams is also crucial to troubleshoot issues and optimize data collection processes.
What are popular job titles related to Remote Patient Reported Outcome jobs in California? For Remote Patient Reported Outcome jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Patient Reported Outcome jobs in California look for? The top searched job categories for Remote Patient Reported Outcome jobs in California are:
What cities in California are hiring for Remote Patient Reported Outcome jobs? Cities in California with the most Remote Patient Reported Outcome job openings:
Remote Patient Reported Outcome jobs near you

Patient Account Representative III Hospital Billing, Remote, Hybrid,Onsite

NorthBay Health

Fairfield, CA • On-site, Remote

$32.15 - $39.09/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

NorthBay Health rating

7.5

Company rating: 7.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description


Hybrid option available to candidate residing in a commutable distance to Fairfield, California.
At NorthBay Health, the Patient Financial Services is responsible for the timely, accurate, and follow-up of all Commercial accounts within their assigned alpha split. Each account rep is responsible for the processing of accounts of all patient types, resolving phones calls and correspondence related to their accounts, and working accounts from initial billing until zero balance or assignment to a collection agency, in accordance with standard billing practices and in compliance with regulatory policies and requirements.
Qualifications
  1. Education: High school graduate or equivalent preferred. College courses with emphasis on Business preferred.
  2. Experience: One year of experience in inpatient hospital billing and follow-up strongly preferred. Three years of experience in hospital billing and follow-up, or one year experience in hospital billing and follow-up with two years of physician billing and follow-up required.
  3. Skills: Ability to quickly master computer programs related to claims processing. Ability to understand the terms of payor contracts. Ability to understand Knox-Keene regulations as well as demonstrate an understanding of managed care concepts and terminology. Ability to effectively prioritize work, as well as the ability to process accounts quickly to meet deadlines. Ability to process claims accurately and timely. Ability to exercise appropriate, independent judgment and effectively solve problems. Knowledge of medical terminology. Ability to perform several different types of tasks each day and to adapt to changing priorities. Knowledge of personal computers with an emphasis on public folders, shared drives, Internet, and downloading and sorting spreadsheets and word processing programs required.
  4. Ability to communicate effectively and pleasantly to members, providers, payors and internal staff is essential. A willingness to work as a team player with co-workers and other internal staff, as well as people outside NorthBay.
  5. Hours of Work: Days,Monday through Friday as assigned based on business need. Candidates must be available schedule 7am -5pm PST
  6. Job is classified as onsite, hybrid
  7. Remote Work Eligibility:
  8. This position is open to candidates located within the continental United States. Due to state-specific employment requirements and workers' compensation regulations, we are unable to support remote work arrangements in the following locations: Washington, Ohio, Wyoming, North Dakota, Puerto Rico, and the U.S. Virgin Islands.

About Us
Interpersonal Skills and Values
Demonstrates NorthBay Health's True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.
Why NorthBay Health
NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.
We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.
We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.
NorthBay Health Benefits Options
NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.
Compensation Structure
NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1-5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.
Remote Work Disclosure
NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.
Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.
Notice to Recruitment Agencies
NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.
More Information
Visit NorthBay Health Careers for recruitment FAQs and additional information.

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