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Remote Patient Intake Jobs in Decatur, GA (NOW HIRING)

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Remote Patient Intake information

What is a remote patient intake specialist?

Remote patient intake specialists are professionals who handle the process of gathering and verifying patient information before a healthcare appointment, all while working remotely. Their responsibilities typically include collecting personal, medical, and insurance details, updating electronic health records, and ensuring all necessary forms are completed accurately. By working remotely, they help streamline the administrative process for healthcare providers and improve the patient experience by making check-in more efficient. This role requires strong communication skills, attention to detail, and proficiency with healthcare software. Remote patient intake specialists play a vital part in maintaining accurate records and supporting smooth healthcare operations.

What are the key skills and qualifications needed to thrive as a remote patient intake specialist?

To thrive as a Remote Patient Intake Specialist, you need strong attention to detail, knowledge of medical terminology, and typically a background in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication platforms is crucial. Excellent communication, active listening, and customer service skills help build trust and efficiently gather accurate patient information. These abilities ensure smooth onboarding processes, data accuracy, and a positive patient experience, which are vital for effective healthcare delivery.

What are some common challenges faced in a remote patient intake role, and how can I overcome them?

One common challenge in a Remote Patient Intake position is ensuring accurate and complete collection of patient information while communicating virtually. Technical difficulties, such as connectivity issues or unfamiliarity with digital forms, can also arise. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic with patients, and stay organized with digital tools. Familiarizing yourself with the healthcare system's software and maintaining a quiet, distraction-free workspace can further enhance your effectiveness in the role.

What is the difference between Remote Patient Intake vs Remote Medical Scheduler?

AspectRemote Patient IntakeRemote Medical Scheduler
CredentialsHigh school diploma or equivalent; medical office experience often preferredHigh school diploma or equivalent; scheduling software knowledge beneficial
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Job ResponsibilitiesCollect patient information, verify insurance, prepare patient recordsSchedule appointments, coordinate provider calendars, manage patient bookings
Industry UsageCommon in healthcare clinics, hospitals, telehealth servicesCommon in healthcare clinics, hospitals, telehealth services

Remote Patient Intake and Remote Medical Scheduler roles both operate in healthcare settings and often share similar credentials and work environments. However, Remote Patient Intake focuses on gathering patient information and verifying insurance, while Remote Medical Scheduler manages appointment scheduling and provider calendars. Understanding these differences helps job seekers find the right role in the healthcare industry.

How to become a remote patient intake specialist?

To become a remote patient intake specialist, candidates typically need a high school diploma or equivalent, along with strong communication and organizational skills. Relevant experience in healthcare, customer service, or administrative roles is beneficial, and familiarity with electronic health records (EHR) systems is often required. Some employers may prefer or require certification in medical billing or coding.

What are the most commonly searched types of Patient Intake jobs in Decatur, GA?

The most popular types of Patient Intake jobs in Decatur, GA are:

What are popular job titles related to Remote Patient Intake jobs in Decatur, GA?

For Remote Patient Intake jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Patient Intake jobs in Decatur, GA look for?

The top searched job categories for Remote Patient Intake jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Patient Intake jobs?

Cities near Decatur, GA with the most Remote Patient Intake job openings:

Infographic showing various Remote Patient Intake job openings in Decatur, GA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution.

Psychiatric Mental Health Nurse Practitioner (PMHNP) - Contract, Remote

Atlanta, GA • Remote

Ria Health
Outpatient Health Care • 11 - 50 employees

Contractor

Re-posted 29 days ago


Job description

ABOUT RIA HEALTH

Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $12.5 million through a Series B financing led by Peloton Equity.  Our existing investors SV Health, BPEA and SOSV also participated in the Series B. The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum, Beacon Health Options, Highmark Health, and Magellan Health. Ria Health will enable patients to achieve long term success in reducing or eliminating  their alcohol consumption, and live healthier and happier lives. We are seeking a Clinical Intake/Triage Nurse to join our rapidly growing team. 

WORK AS A RIA HEALTH PSYCHIATRIC MENTAL HEALTH NURSE PRACTITIONER

Ria Health clinical personnel participate in a virtual team clinic environment, working interdependently with team members and departments. PMHNP’s use the Ria platform to monitor and support members’ progress to positive outcomes, and to collaborate with medical and supporting team members. All clinical staff participate in weekly Rounds to review and learn from case situations and the discussion of previous experience.

This is a contract (1099), fully remote role with an expected commitment of approximately 10–15 hours per week, offering flexibility in scheduling.

REQUIREMENTS 

  • Board Certified Psychiatrist (or Physician Certified in Addiction Medicine). Preference given to candidates who possess additional COMPACT States Licenses (Interstate Medical Licensure Compact). This position is 100% Remote.

  • 2+ years of experience (preferred) with added qualifications in Addiction.

  • Technology-savvy and experienced with service apps such as Athenanet, Healthie, and Zoom.

  • Experience in addiction; utilizing pharmacologic therapeutic interventions.

  • Team player; maintains a high level of professionalism with members and team.

  • People oriented, relationship focused; experience with telehealth is desirable.

  • A secure private office with a professional background and appearance including proper lighting and direct high-speed internet capabilities to conduct video medical appointments.

  • Acknowledgment that work may involve working with Protected Healthcare Information and agree to abide by all company policies and procedures for keeping that information secure and private.

  • Agree to work within the policies and procedures of Ria Health, including the Information Security, Acceptable Use, Remote Work/Teleworking, and the Monitoring and Recording policies. Violation of company policies may be grounds for discipline, up to and including termination. 

COMPETENCIES

  • Advanced Clinical Skills: Assess, diagnose, and manage mental health and substance use disorders.

  • Integrated Care Delivery: Implement evidence-based interventions within a holistic care model.

  • Policy Advocacy: Promote access to mental health and addiction services.
    Quality Assurance: Monitor and enhance the effectiveness of care practices.

PRINCIPLE DUTIES and ESSENTIAL RESPONSIBILITIES

  • Assess patient history and evaluation to formulation and implementation of a care plan.

  • Manage medication including prescription, dosage, and patient method of use.

  • Order and interpret lab results as necessary.

  • Monitor health outcomes and coordinate care.

  • Revision of care plans in collaboration with other medical staff and coaches.

  • Manage patient appointments according to company, medical, and insurance requirements.

  • Lead 20- and 30-minute video appointments with patients.

  • Communicate with patients through phone, app-based text messages, and HIPAA compliant email.

  • Build relationships with Ria members to support engagement, quality experiences, and lasting outcomes.

  • Provide prompt prescription renewals and changes.

  • Demonstrate professionalism, attentiveness, and promptness during sessions, throughout the course of care, and by using technology interfaces with members.

  • Enter medical documentation and billing information into Athenanet

  • Participation in virtual rounds.

  • Collaborate with the Product and Coaching team on program development.

  • Comply with HIPAA/CFR 42 Part 2 privacy standards, Ria Health policies and procedures, reimbursement and accreditation requirements, and Federal/State/Local laws & regulations.

  • Continuous learning and change advocacy as determined by industry trends, community needs, and best practices.

  • Provide Ria services during normal business hours and/or as approved.

  • Plan schedule around member load to optimize continuity of care.

ENJOY MANY RIA HEALTH BENEFITS

  • Join a team of Mission driven professionals dedicated to offering a next-generation solution in the treatment of heavy alcohol use and addiction

  • Experience professional growth within a rapidly expanding tech-healthcare company

  • Work remotely anywhere in the United States

  • Career opportunities include full-time, part-time, and on a contract basis

  • Competitive compensation

  • Telehealth training and development

  • Obtain additional state licenses and credentialing through Ria Health

EQUAL EMPLOYMENT OPPORTUNITY

Ria Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

APPLY TO RIA HEALTH

Ria Health invites you to apply at RIAHEALTH.COM.

MAKE AN IMPACT AT A CRITICAL TIME

The pandemic has caused a global crisis; there has been a tremendous increase in anxiety, trauma, and stress for millions of people, increasing the misuse of alcohol. As a result, Ria Health has experienced a 500% increase in demand from patients seeking a  specialized treatment program for alcohol misuse. We seek team members motivated to provide high-quality, patient-centered, evidence-based care through telemedicine that improves the health and wellbeing of the people we support. 

Ria Health Vision:

A world with accessible, compassionate, and effective treatments to reduce the burden of all those who suffer from Alcohol Use Disorder.

Ria Health Mission:

We combine medical science, technology, and human compassion to deliver private, evidence-based, telehealth alcohol treatment programs for anyone who wants to drink less and live better.

Ria Health Values:

Compassion – we promote a culture of empathetic care and communication. We actively listen, we always encourage, and we provide support.

Integrity – We are honest, open, ethical, and fair. We hold ourselves accountable when we make mistakes.

Teamwork – working together, we will achieve great things.

Embrace Change – we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement.

Always Learning – We celebrate curiosity and discovery through development and research.