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Remote Patient Intake Jobs in Jonesboro, GA (NOW HIRING)

Open Mind Health

Client Liaison (Remote)

Atlanta, GA · Remote

$17 - $20/hr

Collect and document required intake and payment information * Follow up regarding missed ... Minimum 2 years of healthcare scheduling, patient coordination, or customer support experience

Talkiatry

Psychiatrist - Part Time/Full Time

Atlanta, GA · Remote

$325K - $375K/yr

... patient population * Minimal administrative burden in a fully remote, outpatient model What your ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Akumincorp

Director, Employee Relations

Atlanta, GA · Remote

$160K - $185K/yr

This will be a remote position that must be based in the United States. The Director of Employee ... Oversee the team's investigation processes from intake to resolution, ensuring thoroughness ...

Cerbo OptiMantra

Sr. Product Manager

Atlanta, GA · Remote

$129K - $170K/yr

Our practitioners are redefining what a patient experience can look like. We exist to give them the ... Clear, sharp writer: remote team, async-first--writing is how decisions get made here Bonus Points

All JobsPatient Intake JobsRemote Patient Intake JobsRemote Patient Intake Jobs in Jonesboro, GA

Remote Patient Intake information

What is a remote patient intake specialist?

Remote patient intake specialists are professionals who handle the process of gathering and verifying patient information before a healthcare appointment, all while working remotely. Their responsibilities typically include collecting personal, medical, and insurance details, updating electronic health records, and ensuring all necessary forms are completed accurately. By working remotely, they help streamline the administrative process for healthcare providers and improve the patient experience by making check-in more efficient. This role requires strong communication skills, attention to detail, and proficiency with healthcare software. Remote patient intake specialists play a vital part in maintaining accurate records and supporting smooth healthcare operations.

What are the key skills and qualifications needed to thrive as a remote patient intake specialist?

To thrive as a Remote Patient Intake Specialist, you need strong attention to detail, knowledge of medical terminology, and typically a background in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication platforms is crucial. Excellent communication, active listening, and customer service skills help build trust and efficiently gather accurate patient information. These abilities ensure smooth onboarding processes, data accuracy, and a positive patient experience, which are vital for effective healthcare delivery.

What are some common challenges faced in a remote patient intake role, and how can I overcome them?

One common challenge in a Remote Patient Intake position is ensuring accurate and complete collection of patient information while communicating virtually. Technical difficulties, such as connectivity issues or unfamiliarity with digital forms, can also arise. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic with patients, and stay organized with digital tools. Familiarizing yourself with the healthcare system's software and maintaining a quiet, distraction-free workspace can further enhance your effectiveness in the role.

What is the difference between Remote Patient Intake vs Remote Medical Scheduler?

AspectRemote Patient IntakeRemote Medical Scheduler
CredentialsHigh school diploma or equivalent; medical office experience often preferredHigh school diploma or equivalent; scheduling software knowledge beneficial
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Job ResponsibilitiesCollect patient information, verify insurance, prepare patient recordsSchedule appointments, coordinate provider calendars, manage patient bookings
Industry UsageCommon in healthcare clinics, hospitals, telehealth servicesCommon in healthcare clinics, hospitals, telehealth services

Remote Patient Intake and Remote Medical Scheduler roles both operate in healthcare settings and often share similar credentials and work environments. However, Remote Patient Intake focuses on gathering patient information and verifying insurance, while Remote Medical Scheduler manages appointment scheduling and provider calendars. Understanding these differences helps job seekers find the right role in the healthcare industry.

How to become a remote patient intake specialist?

To become a remote patient intake specialist, candidates typically need a high school diploma or equivalent, along with strong communication and organizational skills. Relevant experience in healthcare, customer service, or administrative roles is beneficial, and familiarity with electronic health records (EHR) systems is often required. Some employers may prefer or require certification in medical billing or coding.

What are the most commonly searched types of Patient Intake jobs in Jonesboro, GA?

The most popular types of Patient Intake jobs in Jonesboro, GA are:

What job categories do people searching Remote Patient Intake jobs in Jonesboro, GA look for?

The top searched job categories for Remote Patient Intake jobs in Jonesboro, GA are:

What cities near Jonesboro, GA are hiring for Remote Patient Intake jobs?

Cities near Jonesboro, GA with the most Remote Patient Intake job openings:

Remote Patient Intake jobs near you
Infographic showing various Remote Patient Intake job openings in Jonesboro, GA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution.

Client Liaison (Remote)

Open Mind Health

Atlanta, GA • Remote

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

CLIENT LIAISON REPRESENTATIVE

Please note: Applicants must be located within the United States. E-Verify required. This position is not open to agencies or international applicants.

Remote | Reports to Chief Clinical Officer

$17$20/hour

About Open Mind Health

Open Mind Health is a nationwide virtual behavioral health organization providing psychotherapy, psychiatry, and complementary mental health services across the United States. Our mission is rooted in compassionate care, accessibility, and helping clients move toward meaningful personal growth and wellbeing.

We are a collaborative, fast-moving organization that values professionalism, reliability, kindness, and operational excellence.

About the Role

  • The Client Liaison Representative serves as a primary point of contact for clients throughout their care journey. This role supports scheduling, coordination, insurance readiness, communication, and continuity of care while helping ensure clients feel supported, informed, and connected to services.
  • This is a highly interactive remote role that combines client communication, problem-solving, scheduling coordination, and administrative follow-through.
  • The ideal candidate is organized, emotionally steady, responsive, detail-oriented, and comfortable managing multiple priorities throughout the day.

Key Responsibilities

  • Schedule new and returning client appointments
  • Support recurring appointment coordination and continuity of care
  • Verify insurance eligibility and authorization status
  • Collect and document required intake and payment information
  • Follow up regarding missed appointments, incomplete documentation, and scheduling needs
  • Maintain accurate information within CRM and EHR systems
  • Communicate professionally and compassionately with clients and payer representatives
  • Escalate concerns appropriately and collaborate with internal teams as needed

What Success Looks Like

  • Clients are scheduled efficiently and supported professionally
  • Provider schedules remain organized and optimized
  • Insurance and intake requirements are completed prior to appointments
  • Communication remains calm, professional, and solution-oriented
  • Documentation and syhttps://app.breezy.hr/app/c/openmindhealth/positions/1312a9be971e/edit/description#stem records remain accurate and timely

Qualifications

  • Minimum 2 years of healthcare scheduling, patient coordination, or customer support experience
  • Behavioral health or medical office experience preferred
  • Strong communication and organizational skills
  • Comfortable working in a fast-paced, high-volume environment
  • Ability to work independently in a remote setting
  • Reliable high-speed internet and private workspace required
  • Comfortable learning and working within multiple software systems

Work Structure

  • Full-time (40 hours/week)
  • Remote position
  • Scheduled daytime shift coverage required
  • Occasional weekend rotation may be required

Compensation & Benefits

  • $17$20/hour depending on experience
  • PTO and paid holidays
  • Health, dental, and vision benefits
  • 401(k) plan
  • $50/month technology stipend

This role is ideal for someone who enjoys helping people, staying organized, solving problems, and contributing to a mission-driven behavioral health organization.