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Remote Patient Account Representative Jobs in Washington

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

We are looking for dedicated Patient Service Representative 1, Patient Service Representative 2, Patient Service Representative 3, Patient Service Representative 4, and Patient Service Representative

Build what matters as an Account Executive at RevStar. RevStar is a dynamic team of engineers, architects, and product managers committed to putting your business first in the pursuit of excellence.

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Remote Patient Account Representative information

See Washington salary details

$13

$24

$32

How much do remote patient account representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote patient account representative in Washington is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $25.87 per hour, depending on experience, location, and employer.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Technician (CPAT). Training is often provided by employers, and the role usually requires the ability to work independently in a home office environment.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

What are popular job titles related to Remote Patient Account Representative jobs in Washington? For Remote Patient Account Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Patient Account Representative jobs in Washington look for? The top searched job categories for Remote Patient Account Representative jobs in Washington are:
What cities in Washington are hiring for Remote Patient Account Representative jobs? Cities in Washington with the most Remote Patient Account Representative job openings:
Infographic showing various Remote Patient Account Representative job openings in Washington as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,457 per year, or $24.3 per hour.

Account Representative - State Farm Agent Team Member

Roxanne Jones - State Farm Agent

Waldorf, MD • Remote

$50K - $70K/yr

Full-time

Retirement, PTO

Re-posted 7 days ago


Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Account Representative
Roxanne Jones State Farm
Remote | Full-Time

Roxanne Jones State Farm is seeking a licensed insurance professional to join our team as an Account Representative. This remote role is best suited for someone with prior State Farm agency experience who can support customers, manage sales opportunities, and contribute to agency growth with confidence.
The ideal candidate will be organized, proactive, and comfortable handling both new business conversations and existing customer account needs. This position requires strong communication skills, consistent follow-up, and the ability to work independently while maintaining high service and production standards.
Required Qualifications

• Active Property & Casualty License
• Active Life & Health License
• Minimum of 1 year of prior State Farm agency experience
• Prior insurance sales experience with demonstrated production ability
• Ability to work independently in a remote environment
• Familiarity with State Farm systems, processes, and customer expectations
Position Overview

As an Account Representative, you will work with prospective and existing customers to identify insurance needs, review coverage options, and recommend appropriate solutions. You will assist with lead follow-up, referrals, policy reviews, quoting, and account support while helping build long-term customer relationships.
This role is ideal for someone who enjoys sales, values customer service, and can manage opportunities from initial conversation through close.
Key Responsibilities

• Follow up with leads, referrals, internet inquiries, and prospecting opportunities
• Conduct needs-based conversations to identify customer needs and coverage gaps
• Quote and present auto, homeowners, renters, umbrella, life, and related insurance products
• Ask for the business and help move opportunities from quote to bind
• Assist existing customers with policy reviews, coverage questions, and account updates
• Build relationships that support retention, referrals, and agency growth
• Maintain accurate notes, documentation, and activity tracking
• Manage a consistent sales pipeline and stay accountable to production goals
• Collaborate with agency leadership and team members to support growth initiatives
What We’re Looking For

• Sales-oriented mindset with confidence discussing coverage and closing opportunities
• Strong communication and relationship-building skills
• Experience working within State Farm agency workflows
• Professional follow-up and organizational habits
• Ability to discuss multiple lines of insurance
• Self-motivated, dependable, and results-focused
• Commitment to providing a positive customer experience
Compensation & Benefits

• Competitive base salary
• Commission and performance-based incentives
• Uncapped earning potential tied to production
• Full-time remote work environment
• Ongoing coaching, training, and professional development
• Supportive agency culture focused on growth and long-term success
• Opportunity for career advancement within the agency
Equal Opportunity Employer

Roxanne Jones State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.

This is a remote position.