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Remote Patient Access Jobs in Silver Spring, MD (NOW HIRING)

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

Fully remote aside from any onsite all-hands meetings * Must reside within the DMV area for onsite ... This team is focused on delivering high-quality patient access services and ensuring a seamless ...

US Fertility, LLC

Financial Educator Remote

Annandale, VA · On-site +1

$23 - $27/hr

Opportunity Overview We have an immediate opening for an Financial Educator Remote to join our team ... patient access to the highest standards of fertility care. We are committed to equitable and ...

US Fertility

Financial Educator Remote

Annandale, VA · On-site +1

$23 - $27/hr

Opportunity Overview We have an immediate opening for an Financial Educator Remote to join our team ... patient access to the highest standards of fertility care. We are committed to equitable and ...

Inova Primary Care

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

These are remote full-time roles, day shift with varying hours from 7:30 a.m. - 5:30 p.m. Monday - Friday. Inova is consistently ranked a national healthcare leader in safety, quality and patient ...

BetterHelp

Psychiatrist - Remote

Washington, DC · Remote

$119 - $242/hr

UpLift - Redefining Access to Mental Healthcare At UpLift, we believe mental health is just as ... UpLift acts as the bridge between patient, provider, and insurer -- empowering patients to find the ...

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All JobsPatient Access JobsRemote Patient Access JobsRemote Patient Access Jobs in Silver Spring, MD

Remote Patient Access information

See Silver Spring, MD salary details

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How much do remote patient access jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote patient access in Silver Spring, MD is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.60 per hour, depending on experience, location, and employer.

What is a remote patient access specialist?

A Remote Patient Access Specialist is a healthcare professional who assists patients with the administrative aspects of accessing medical care, such as scheduling appointments, verifying insurance, obtaining authorizations, and answering questions about billing or services—all while working remotely. They serve as the first point of contact for patients and help ensure a smooth experience from registration to care delivery. This role requires strong communication skills, attention to detail, and knowledge of healthcare systems and privacy regulations.

What are the key skills and qualifications needed to thrive as a remote patient access specialist?

To thrive as a Remote Patient Access Specialist, you need strong knowledge of healthcare registration processes, insurance verification, and patient data management, typically supported by a high school diploma or equivalent and healthcare experience. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance eligibility tools is essential. Excellent communication, attention to detail, and problem-solving abilities help you effectively interact with patients and healthcare providers remotely. These skills ensure accurate patient information handling, smooth access to care, and positive patient experiences in a virtual environment.

What are some common challenges faced in a remote patient access role, and how can they be managed effectively?

A common challenge in a Remote Patient Access role is ensuring clear and compassionate communication with patients over phone or online channels, especially when verifying insurance or explaining complex billing details. Additionally, working remotely can make collaboration with clinical and administrative teams more challenging, requiring strong organization and proactive communication. To manage these challenges, it's important to utilize secure digital tools, follow clear protocols, and maintain regular virtual check-ins with teammates to ensure consistent service quality and information flow.

What is the difference between Remote Patient Access vs Remote Medical Receptionist?

AspectRemote Patient AccessRemote Medical Receptionist
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma; administrative or customer service experience
Work EnvironmentRemote, healthcare provider offices, hospitalsRemote, healthcare clinics, hospitals
Job ResponsibilitiesScheduling, patient data entry, insurance verificationAnswering calls, appointment scheduling, patient inquiries

Remote Patient Access and Remote Medical Receptionist roles both support healthcare operations remotely, but Remote Patient Access focuses more on patient data management and insurance processes, while Remote Medical Receptionists handle communication and appointment coordination. Both require healthcare knowledge and excellent communication skills, making them similar yet distinct roles in the healthcare industry.

What are the most commonly searched types of Patient Access jobs in Silver Spring, MD?

The most popular types of Patient Access jobs in Silver Spring, MD are:

What are popular job titles related to Remote Patient Access jobs in Silver Spring, MD?

For Remote Patient Access jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Patient Access jobs in Silver Spring, MD look for?

The top searched job categories for Remote Patient Access jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Patient Access jobs?

Cities near Silver Spring, MD with the most Remote Patient Access job openings:

Remote Patient Access jobs near you
Infographic showing various Remote Patient Access job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,704 per year, or $20.1 per hour.

Medical Call Center Specialist

Addison Group

Bethesda, MD • Remote

$18 - $20/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Job Title: Call Center Specialist (Medical Call Center)

Location (city, state): Bethesda, MD

  • Onsite for training (no more than 1 week)
  • Fully remote aside from any onsite all-hands meetings
  • Must reside within the DMV area for onsite meetings as needed

Industry: Healthcare / Medical Services

Pay: $18 – $20 / hour (offer based on years of recent applicable experience)

Benefits: The position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a healthcare organization that is expanding support for a new initiative. This team is focused on delivering high-quality patient access services and ensuring a seamless scheduling experience.

Job Description:

We are seeking a patient-focused Call Center Specialist to support a fast-paced medical environment. This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring accurate documentation within healthcare systems.

Key Responsibilities:

  • Manage a high volume of inbound patient calls (approx. 60–70 per day)
  • Book, adjust, and cancel appointments based on provider schedules
  • Collect and confirm patient demographics, insurance details, and required information
  • Enter and maintain accurate records within EMR/EHR systems
  • Direct calls appropriately and escalate when necessary
  • Collaborate with clinical teams to support coordination of care
  • Respond to voicemails and follow up within established timelines
  • Deliver clear, professional, and empathetic communication with patients
  • Maintain strict confidentiality and adhere to healthcare privacy standards

Qualifications:

  • 2+ years of recent experience in a medical call center or healthcare customer service setting
  • Strong phone skills with the ability to communicate clearly and professionally
  • Experience scheduling patients and verifying insurance coverage
  • Familiarity with EMR / EHR systems (ModMed, Epic, or similar preferred)
  • Highly organized with strong attention to detail
  • Ability to work independently in a remote environment after training
  • Dependable and comfortable managing a fast-paced workload

Additional Details:

  • Contract role (open-ended)
  • Virtual interview process
  • Anticipated start within one week of offer
  • Onsite training in Bethesda, MD for approximately one month, then remote
  • Occasional onsite presence may be required for meetings or trainings

Perks:

  • Opportunity to transition to a primarily remote schedule after training
  • Fast hiring process and quick start timeline
  • Supportive team environment within a growing healthcare initiative

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.