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Patient Access Management Jobs in Silver Spring, MD

Reston Hospital Center

Patient Access Manager

Reston, VA · On-site

$59K - $89K/yr

Minimum three years' experience in related area with two of these years being healthcare management ... our Patient Access Manager opening. We promptly review all applications. Highly qualified ...

AstraZeneca

Patient Access Manager

Gaithersburg, MD · On-site

The Patient Access Manager (PAM) will be an essential member of the US Patient Support Operations ... Brand Engagement Team, Work Force Management team, Business Solutions team, Quality and Training ...

AstraZeneca

Patient Access Manager

Gaithersburg, MD · On-site

The Patient Access Manager (PAM) will be an essential member of the US Patient Support Operations ... Brand Engagement Team, Work Force Management team, Business Solutions team, Quality and Training ...

Inova

Patient Access Associate

Fairfax, VA · On-site

$17.72 - $33.09/hr

Contributes to the fullest potential to achieve team goals while managing the completion of work assignments based on priority and due dates. Duties and Responsibilities - Patient Access Associate ...

Luminis Health

Patient Access Coordinator

Lanham, MD · On-site

$17 - $21.50/hr

The Patient Access Coordinator is an established, non-clinical healthcare professional dedicated to ... Independently prioritize PAC workflow, including work queue management, patient registrations ...

LH Doctors Comm Med Ctr

Patient Access Coordinator

Lanham, MD · On-site

$17 - $21.50/hr

Patient Access Coordinator The Patient Access Coordinator is an established, non-clinical health ... steps (Care Management) when unable to find surrogate. 2. Patient Registration and Insurance ...

Luminis Health

Patient Access Associate

Lanham, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Independently prioritize work, including work queue management, patient registrations, insurance ...

Luminis Health

Patient Access Associate

Lanham, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Independently prioritize work, including work queue management, patient registrations, insurance ...

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Patient Access Management information

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How much do patient access management jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for patient access management in Silver Spring, MD is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.88 per hour, depending on experience, location, and employer.

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM. The role can provide stable employment and a pathway into healthcare administration.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What are popular job titles related to Patient Access Management jobs in Silver Spring, MD?

For Patient Access Management jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Patient Access Management jobs in Silver Spring, MD look for?

The top searched job categories for Patient Access Management jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Patient Access Management jobs?

Cities near Silver Spring, MD with the most Patient Access Management job openings:

Patient Access Management jobs near you
Infographic showing various Patient Access Management job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,955 per year, or $19.7 per hour.

Patient Access Manager

Reston Hospital Center

Reston, VA • On-site

$59K - $89K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

This position is incentive eligible.
Salary Estimate: $59446.40 - $89190.40 / year
Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you have the career opportunities as a Patient Access Manager you want with your current employer? We have an exciting opportunity for you to join Reston Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

As the Patient Access Manager, you will be responsible for assisting the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility. You will integrate the department’s services with the hospital’s primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff. As a facility-based leader, you may recommend resources/space needed by the department and may participate in the selection of outside services. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers.  


What you will do in this role: 


  • Perform patient registration function when needed to ensure wait times are kept to a minimum 
  • Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.  
  • Ensure QA on registrations for all areas of Registration  
  • Provide continuous training for and communicates changes to existing employees  
  • Prepare payroll and completes monthly work schedules as needed to ensure adequate staffing levels  
  • Follow-up on patient complaints promptly  
  • Implement and promote excellent customer service  
  • Work closely and professionally with outside agencies on special projects developed by the corporate office 
  • Interview, hire, evaluate, and counsel Patient Access staff members 

What qualifications you should have for this role: 


  • Bachelor’s Degree in Business or related field required. Equivalent work experience may substitute education requirements  
  • Minimum three years’ experience in related area with two of these years being healthcare management experience  
Benefits

Reston Hospital Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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