Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... S. citizens are authorized to access information under this program/contract. Security Clearance:
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... S. citizens are authorized to access information under this program/contract. Security Clearance:
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... S. citizens are authorized to access information under this program/contract. Security Clearance:
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... S. citizens are authorized to access information under this program/contract. Security Clearance:
Global Product Manager - Transformers
Aguadilla, PR · On-site +1
If remote, candidates should be located near a major metro area. This role is contributing to the ... Translate customer insights into product and portfolio direction through direct engagement with ...
New
Global Product Manager - Transformers
Aguadilla, PR · On-site +1
If remote, candidates should be located near a major metro area. This role is contributing to the ... Translate customer insights into product and portfolio direction through direct engagement with ...
New
Financial Planner, Puerto Rico
San Juan, PR · Remote
$74K - $100K/yr
... access to one-on-one guidance from Certified Financial Planner™️ professionals. Our award ... This role is 100% remote within Puerto Rico and reports to our Global Director of Financial ...
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Financial Planner, Puerto Rico
San Juan, PR · Remote
$74K - $100K/yr
... access to one-on-one guidance from Certified Financial Planner™️ professionals. Our award ... This role is 100% remote within Puerto Rico and reports to our Global Director of Financial ...
Remote Patient Access Director information
What are the key skills and qualifications needed to thrive as a remote patient access director, and why are they important?
To thrive as a Remote Patient Access Director, you need expertise in healthcare administration, patient registration processes, and insurance verification, along with a bachelor's degree in healthcare or a related field. Familiarity with hospital information systems (HIS), revenue cycle management software, and HIPAA compliance is typically required. Outstanding leadership, analytical thinking, and strong communication skills set top performers apart in this role. These competencies are crucial for ensuring efficient patient onboarding, regulatory compliance, and a seamless experience for both patients and healthcare teams in a remote environment.
How does a remote patient access director collaborate with cross-functional teams to optimize patient access workflows?
A Remote Patient Access Director regularly works with departments such as IT, clinical staff, revenue cycle management, and patient services to streamline and enhance patient access processes. This involves coordinating virtual meetings, aligning on technology solutions, and establishing clear communication channels for sharing updates and addressing challenges. Effective collaboration ensures seamless scheduling, registration, insurance verification, and billing procedures, ultimately improving the patient experience and operational efficiency.
What is the difference between Remote Patient Access Director vs Remote Patient Access Coordinator?
| Aspect | Remote Patient Access Director | Remote Patient Access Coordinator |
|---|---|---|
| Credentials | Bachelor's degree in healthcare administration or related field; experience in healthcare management | High school diploma or associate degree; experience in patient access or customer service |
| Work Environment | Oversees teams, manages operations, and develops policies remotely | Handles patient scheduling, registration, and inquiries remotely |
| Employer & Industry Usage | Hospitals, health systems, and clinics | Hospitals, clinics, and healthcare providers |
| Search & Comparison Intent | Understanding leadership roles in patient access | Entry-level or operational roles in patient access |
The Remote Patient Access Director focuses on managing teams, developing policies, and overseeing patient access operations remotely. In contrast, the Remote Patient Access Coordinator handles day-to-day patient scheduling and registration tasks. Both roles are essential in healthcare settings but differ in responsibilities, experience requirements, and scope of work.
What is a remote patient access director?
A Remote Patient Access Director is a healthcare professional responsible for overseeing and managing patient access services from a remote or virtual setting. This role typically involves supervising teams that handle patient registration, scheduling, insurance verification, and authorizations, ensuring smooth and efficient entry points for patients into the healthcare system. By leveraging technology and remote management strategies, the Remote Patient Access Director works to enhance patient experience, streamline workflows, and maintain compliance with healthcare regulations. Their leadership helps healthcare organizations provide accessible and effective services, even when staff and patients are not physically on-site.
What are popular job titles related to Remote Patient Access Director jobs in Puerto Rico?
For Remote Patient Access Director jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Patient Access Director jobs in Puerto Rico look for?
The top searched job categories for Remote Patient Access Director jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Remote Patient Access Director jobs?
Cities in Puerto Rico with the most Remote Patient Access Director job openings:
Full-time
Medical, Life, Retirement
Re-posted 19 days ago
Collins Aerospace rating
8.4
Based on 251 frontline employees who took The Breakroom Quiz
33rd of 72 rated aerospace companies
Job description
Date Posted:
2026-06-24Country:
United States of AmericaLocation:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1Position Role Type:
RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:
None/Not RequiredRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
An ITSM Request and Backlog Management Analyst supports daily outcomes, trending and analytics related to IT service management processes—specifically Incident, Request, and Service Level Management—to ensure operational efficiency, SLA compliance, and process adherence. They analyze the backlog of IT tasks and lead continual service improvement to enhance service quality.
What You Will Do
- Request & Backlog Management: Triage, route, and prioritize service requests and incident tickets; maintain backlog health, ensuring aging items are addressed.
- SLA Compliance & Monitoring: Monitor ticket queues to ensure compliance with SLAs (Service Level Agreements) and OLAs (Operational Level Agreements).
- ITSM Process Support: Support ITIL processes (Incident, Problem, Change, etc.) by facilitating analytics or trends and workflows and ensuring documentation standards are met.
- Performance Reporting: Analyze trends and produce regular metrics/dashboards to report to leadership on ticket volume, SLA performance, and service quality.
- Continuous Improvement: Identify bottlenecks in IT workflows and implement improvements to increase operational.
- Stakeholder Collaboration: Act as a liaison between end-users and technical teams (Tier 1-3) to ensure timely resolution of issues.
- This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Qualifications You Must Have
- A Bachelor's Degree or equivalent experience and minimum 8 years prior experience in IT, or an Advanced Degree in a related field and minimum 5 years experience.
- Experience with ITIL frameworks, specifically in Request Fulfillment or Service Level Management.
- Proficiency in ITSM platforms like ServiceNow.
- Experience with ServiceNow Performance Analytics and Report Designer.
- Strong understanding of methodologies related to backlog refinement and burn down.
- Analytical skills to drive data-driven process improvements and reporting.
- Proficiency in developing and applying KPIs, Service Level Agreements (SLAs), and IT operations metrics.
- Experience with using AI tools (Now Assist, Copilot) to support rapid analytics of ITSM data.
Qualifications We Prefer
- Experience in process optimization, automation, or documentation management.
- Knowledge of ITIL (Information Technology Infrastructure Library) best practices or related certifications.
- Experience with ITIL Service Catalog Management.
- Experience with Power BI.
- Experience with IT Service Management tools (e.g., ServiceNow, Remedy).
- Ability to convey technical information to non-technical stakeholders clearly.
- Experience working remotely with geographically distributed teams across multiple time zones.
What We Offer
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
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About Collins Aerospace
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Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Industry
Aviation
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
2018