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Remote Patch Management Jobs in Texas (NOW HIRING)

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

... management program, including scanning, assessment, and prioritization of findings across infrastructure and applications. * Coordinate timely remediation and patching with IT and practice-level ...

Manager, Channel Sales

Austin, TX ยท On-site +1

$150K/yr

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

Renewal & Collections Specialist

Austin, TX ยท On-site +1

$18.25 - $24.75/hr

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

IT Help Desk (DFW Only)

Plano, TX ยท On-site +1

$51K - $76K/yr

As a remote-first company, most of our positions can be remote in the US, except for key roles ... Patch/remediate devices to uphold defined company compliance and security standards * Provision ...

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

... endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints ...

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce ...

Showing results 41-60

Remote Patch Management information

What is remote patch management?

Remote patch management is the process of updating and installing software patches and security updates on computers and devices from a remote location. This approach allows IT administrators to ensure that all systems are up to date with the latest security fixes, even when devices are not physically on site. Remote patch management is essential for protecting organizations from vulnerabilities and cyber threats, especially as more employees work from different locations. It also helps maintain compliance with industry regulations and reduces the risk of data breaches.

What are the key skills and qualifications needed to thrive as a remote patch management specialist, and why are they important?

To thrive as a Remote Patch Management Specialist, you need strong knowledge of operating systems, IT security principles, and patch deployment processes, typically supported by a degree in information technology or related certifications like CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals. Familiarity with patch management tools such as Microsoft SCCM, Ivanti, or ManageEngine, and experience with remote monitoring and management (RMM) systems are essential. Excellent problem-solving, attention to detail, and communication skills help in coordinating with teams and minimizing disruptions during patch deployments. These capabilities ensure systems remain secure and compliant while reducing vulnerabilities across distributed IT environments.

What is the difference between Remote Patch Management vs Remote System Administrator?

AspectRemote Patch ManagementRemote System Administrator
Primary RoleFocuses on deploying, testing, and managing software patches and updates across systems remotely.Oversees overall system health, including hardware, software, and network configurations remotely.
Required SkillsKnowledge of patch management tools, operating systems, cybersecurity basics.Broader IT skills, including system configuration, troubleshooting, and network management.
CertificationsCompTIA Security+, Microsoft Certified: Windows Server Fundamentals, ITILCompTIA Network+, Cisco CCNA, Microsoft Certified: Azure Administrator
Work EnvironmentPrimarily remote, focused on software updates across multiple systems.

While both roles involve remote work and IT expertise, Remote Patch Management specializes in software updates and security patches, whereas Remote System Administrators handle comprehensive system and network management. Understanding these differences helps in choosing the right career path or job focus.

What are some common challenges faced by professionals working in remote patch management, and how can they be addressed?

Professionals in remote patch management often encounter challenges such as coordinating updates across different time zones, ensuring minimal downtime, and handling diverse system configurations. Effective communication with stakeholders and scheduling updates during off-peak hours can help minimize disruptions. Additionally, using automation tools and clear documentation can streamline the patching process and reduce errors, while regular training helps teams stay current with the latest security practices.
What are the most commonly searched types of Patch Management jobs in Texas? The most popular types of Patch Management jobs in Texas are:
What job categories do people searching Remote Patch Management jobs in Texas look for? The top searched job categories for Remote Patch Management jobs in Texas are:
What cities in Texas are hiring for Remote Patch Management jobs? Cities in Texas with the most Remote Patch Management job openings:
Infographic showing various Remote Patch Management job openings in Texas as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 4% In-person, and 96% Remote job distribution.

Manager, Customer Success

NinjaOne

Austin, TX โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Job description

Description
About the Role
As NinjaOne continues its remarkable growth journey, we are seeking a dynamic Manager of Customer Success to lead and inspire a team of Account Managers. This role is critical in driving the success of our customer relationships, ensuring exceptional service, and achieving growth targets. You will play a pivotal role in shaping our account management strategies and fostering a customer-centric culture within the team. As a Manager, Customer Success, you will be responsible for overseeing the performance of your team, ensuring they build and maintain strong, long-lasting customer relationships and achieve their business objectives.
Location: Hybrid remote in Austin, TX. In the office 4-days per week.
What You'll be Doing
Team Leadership and Development:
  • Hire, lead, mentor, and develop a team of Account Managers, providing guidance and support to help them achieve their goals.
  • Set and maintain KPIs and performance targets, conduct regular performance reviews and check-ins, and create development plans to boost team skills and growth, supported by continuous training and resource sharing.
  • Foster a collaborative and high-performance culture within the team, promoting accountability, creativity, and continuous improvement.

Strategic Account Management:
  • Oversee the management of a portfolio of our largest and most important customers, ensuring high levels of satisfaction and retention.
  • Establish and maintain executive-level relationships with key customers, acting as a trusted advisor and point of escalation.
  • Analyze product usage data and customer feedback to identify trends, opportunities for improvement, and potential risks. Implement strategies to enhance product adoption and reduce churn.

Drive Customer Growth:
  • Develop and execute strategic plans to identify and capitalize on renewals, cross-sell and up-sell opportunities within the customer base.
  • Establish and uphold KPIs that ensure the team conducts regular check-ins and touchpoints with customers, addressing their needs and capturing opportunities for additional expansion and growth.
  • Collaborate with Sales, Marketing, Product, Support, and Services teams to drive customer success and optimize the customer journey.

Operational Excellence:
  • Utilize Salesforce to track team activities, forecast opportunities, and communicate account status and progress accurately.
  • Maintain detailed records of team performance, customer interactions, KPI's and growth metrics. Regularly report on these metrics to senior management to facilitate data-driven decisions.
  • Implement best practices for account management processes, ensuring consistency, efficiency, and scalability.

Customer Advocacy:
  • Act as a customer advocate, championing their needs and feedback within the organization.
  • Influence and inspire customers by presenting tailored solutions that drive their success and loyalty.
  • Proactively resolve customer issues and escalations, ensuring a high level of customer satisfaction.
  • Other duties as needed.

About You
  • 2-3 years' experience as an Account Manager or Customer Success Manager in the b2b SaaS space.
  • Proven people leadership experience directly managing a team of Account Managers or similar customer-facing roles.
  • Exceptional consultative skills, including the ability to communicate clearly, actively listen, inspire, project confidence, and overcome objections.
  • Strong analytical mindset with the ability to identify root causes and develop adequate solutions quickly.
  • Customer-focused, with a passion for providing exceptional service and value.
  • High levels of organization and the ability to prioritize tasks effectively.
  • Ability to work collaboratively with cross-functional teams and influence without direct authority.
  • Excellent written and verbal communication skills.
  • Experience in the SaaS/cloud industry or within the IT industry is a plus.
  • Experience with Salesforce,
  • You align with the demonstrated values that have made Ninja great: Curiosity, Integrity, Kindness, Humility, Innovation, and are committed to reinforcing and growing this mindset on your teams.

About us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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