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Remote Patch Management Jobs in Texas (NOW HIRING)

NTT DATA Services

Lead AWS Public Cloud Engineer

Austin, TX · Remote

$54.25 - $72.75/hr

Execute patch management, upgrades, and regular maintenance activities. * Develop and maintain ... Be able to support customer remote file service in Azure File Share in Azure Gov Cloud. * Have ...

NTT DATA Services

Lead AWS Public Cloud Engineer

Austin, TX · Remote

$55.25 - $73.75/hr

Execute patch management, upgrades, and regular maintenance activities. * Develop and maintain ... Be able to support customer remote file service in Azure File Share in Azure Gov Cloud. * Have ...

NinjaOne

Manager, Software Engineering

Austin, TX · On-site +1

NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You'll Love We are a collaborative, kind, and curious community. We ...

Harris

... posture, patching/lifecycle management, monitoring, automation, documentation) and lead the ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

Harris

... posture, patching/lifecycle management, monitoring, automation, documentation) and lead the ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

Centerbase

Head of IT

Dallas, TX · Remote

$160K - $180K/yr

Remote - USA Reporting To: Chief Technology Officer Compensation: $160,000 - $180,000 / year ... Run access reviews, vulnerability and patch management, configuration management, and secure cloud ...

Sonsoft Inc

Network Admin

Austin, TX · Remote

Install and apply vendor supplied patches according to standards and procedures and in accordance with Change Management process. * Remote Setup and initial configuration of network devices ...

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All JobsPatch Management JobsRemote Patch Management JobsRemote Patch Management Jobs in Texas

Remote Patch Management information

What is remote patch management?

Remote patch management is the process of updating and installing software patches and security updates on computers and devices from a remote location. This approach allows IT administrators to ensure that all systems are up to date with the latest security fixes, even when devices are not physically on site. Remote patch management is essential for protecting organizations from vulnerabilities and cyber threats, especially as more employees work from different locations. It also helps maintain compliance with industry regulations and reduces the risk of data breaches.

What are the key skills and qualifications needed to thrive as a remote patch management specialist, and why are they important?

To thrive as a Remote Patch Management Specialist, you need strong knowledge of operating systems, IT security principles, and patch deployment processes, typically supported by a degree in information technology or related certifications like CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals. Familiarity with patch management tools such as Microsoft SCCM, Ivanti, or ManageEngine, and experience with remote monitoring and management (RMM) systems are essential. Excellent problem-solving, attention to detail, and communication skills help in coordinating with teams and minimizing disruptions during patch deployments. These capabilities ensure systems remain secure and compliant while reducing vulnerabilities across distributed IT environments.

What is the difference between Remote Patch Management vs Remote System Administrator?

AspectRemote Patch ManagementRemote System Administrator
Primary RoleFocuses on deploying, testing, and managing software patches and updates across systems remotely.Oversees overall system health, including hardware, software, and network configurations remotely.
Required SkillsKnowledge of patch management tools, operating systems, cybersecurity basics.Broader IT skills, including system configuration, troubleshooting, and network management.
CertificationsCompTIA Security+, Microsoft Certified: Windows Server Fundamentals, ITILCompTIA Network+, Cisco CCNA, Microsoft Certified: Azure Administrator
Work EnvironmentPrimarily remote, focused on software updates across multiple systems.

While both roles involve remote work and IT expertise, Remote Patch Management specializes in software updates and security patches, whereas Remote System Administrators handle comprehensive system and network management. Understanding these differences helps in choosing the right career path or job focus.

What are some common challenges faced by professionals working in remote patch management, and how can they be addressed?

Professionals in remote patch management often encounter challenges such as coordinating updates across different time zones, ensuring minimal downtime, and handling diverse system configurations. Effective communication with stakeholders and scheduling updates during off-peak hours can help minimize disruptions. Additionally, using automation tools and clear documentation can streamline the patching process and reduce errors, while regular training helps teams stay current with the latest security practices.
What are the most commonly searched types of Patch Management jobs in Texas? The most popular types of Patch Management jobs in Texas are:
What are popular job titles related to Remote Patch Management jobs in Texas? For Remote Patch Management jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Patch Management jobs in Texas look for? The top searched job categories for Remote Patch Management jobs in Texas are:
What cities in Texas are hiring for Remote Patch Management jobs? Cities in Texas with the most Remote Patch Management job openings:
Remote Patch Management jobs near you
Infographic showing various Remote Patch Management job openings in Texas as of July 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 5% In-person, and 95% Remote job distribution.

Technical Support Engineer (Remote/Overnight)

DataBank

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
The Technical Support Engineer (Overnight) is a member of the Support Operations team in the Managed Services department and reports to the Overnight Support Manager. This individual serves as the primary point of contact during overnight hours, providing system management, monitoring, patch management, and scheduled maintenance to meet and exceed the SLA requirements of DataBank while maintaining industry best practices in a multi data center environment. The Overnight Technical Support Engineer 1 addresses Windows, Linux, Cloud, Application, and Network issues and brings them to resolution, while executing planned maintenance windows and patching activities with minimal disruption to customer environments.
The ideal candidate is highly self-motivated, detail-oriented, and comfortable working independently during overnight shifts. They thrive in a structured environment, follow established management procedures, and communicate clearly with both customers and day-shift teams during handoffs.
RESPONSIBILITIES:
Overnight Monitoring & Incident Response
  • Serve as the primary point of contact for all overnight customer incidents submitted via the DataBank portal or by phone
  • Monitor and respond to alarms for DataBank's internal and customer systems, including proactive monitoring of all production systems for performance, failed hardware, alert conditions, and other issues affecting business operations
  • Troubleshoot and resolve problems related to virtual platforms and virtual infrastructure including vCenter and vCloud; perform maintenance activities within the VMware platform
  • Troubleshoot network issues related to routing, firewalls, and load balancers; escalate to Tier 2 teams as needed
  • Fulfill overnight service requests for account creations and modifications including Portal accounts, Windows and Linux accounts, email, VPN, DUO, and FTP
  • Adjust resources for IaaS and PaaS customers to include RAM, CPU, and disk space to meet customer requirements

Patch Management
  • Execute approved patch management cycles for Windows and Linux server environments during overnight maintenance windows
  • Apply OS-level security patches, hotfixes, and cumulative updates using tools such as WSUS, SCCM, or equivalent patch management platforms
  • Validate patch deployment success, review system health post-patching, and document outcomes for each patching cycle
  • Coordinate with the day-shift team and change management process to ensure all patching activities are pre-approved and scheduled appropriately
  • Identify and report patch failures or systems requiring remediation; escalate unresolved issues with full documentation to the next shift
  • Maintain patching logs and contribute to monthly compliance reports for customer environments

Scheduled Maintenance
  • Execute scheduled maintenance tasks during approved overnight windows, including server reboots, firmware updates, storage provisioning, and configuration changes
  • Perform and document decommissioning and provisioning activities for physical and virtual servers as scheduled
  • Assist with backup verification and restore testing using tools such as Veeam, Commvault, or equivalent platforms; escalate failures immediately
  • Perform DNS creation and modifications as part of scheduled change requests
  • Coordinate and communicate maintenance activities with customers in advance, providing clear updates on status and completion
  • Complete shift handoff documentation, summarizing all maintenance performed, incidents responded to, and any items requiring day-shift follow-up

General Responsibilities
  • Management and operations of Microsoft Windows-based server systems and associated technologies including server clustering, DHCP, DNS, WINS, and DFS
  • Configuration and management of Microsoft Active Directory, including implementations and interoperability with disparate directory structures and security methods
  • Provide technical assistance to DataBank's customers for the support and management of Windows and Linux servers
  • Perform ticket escalations to the appropriate IT teams within DataBank; coordinate with on-call engineers for critical overnight incidents
  • Help create and maintain team standards, policies, and procedures; contribute to documentation updates and runbooks
  • Identify and implement efficiencies to overnight processes and procedures
  • May perform other duties and responsibilities that management deems necessary from time to time

QUALIFICATIONS:
Education
  • Bachelor's degree in Information Technology, Computer Science, or related field; or equivalent work experience

Experience
  • 3+ years of experience required in the Information Technology field
  • 2+ years of experience working with Windows and/or Linux platforms; ability to troubleshoot network connectivity issues at both an application and Server OS level
  • 2+ years of working knowledge of virtual infrastructure technologies, specifically VMware vSphere and vCenter Administration
  • Hands-on experience with patch management tools such as WSUS, SCCM, or equivalent; familiarity with patch scheduling, compliance reporting, and rollback procedures
  • Experience executing scheduled maintenance tasks and change management procedures in an enterprise environment

Technical Skills
  • Experience managing and configuring Active Directory including users, groups, group policies, replication services, and folder redirection
  • Experience with network monitoring tools (e.g., Zabbix, ScienceLogic, SolarWinds, Nagios)
  • Experience with Routers, Switches, Firewalls, and Load Balancers with knowledge of TCP/IP network administration and troubleshooting
  • Experience supporting Microsoft products including SharePoint, Office 365, and SCCM
  • Fundamental Backup and Patching knowledge; familiarity with Veeam or Commvault is a plus
  • Understanding of authentication mechanisms including multi-factor authentication (MFA) and the OSI model
  • Scripting experience with Python, PHP, or PowerShell is a plus - particularly for automating patch or maintenance tasks
  • Experience with Ansible is a plus

Professional Skills
  • Excellent troubleshooting, problem-solving, and organizational skills; strong written communication skills for shift handoff documentation
  • Ability to work independently with minimal supervision during overnight hours
  • Reliable, punctual, and comfortable with a consistent overnight shift schedule
  • Superior customer service skills; able to communicate clearly with customers during off-hours maintenance activities
  • Analytical and detail-oriented; able to prioritize, execute, and meet deadlines
  • A self-starter who excels in a structured, process-driven environment within a growing enterprise

SCHEDULE
This is a full-time overnight position. Shift hours and specific days will be discussed during the interview process. The role requires consistent availability during overnight hours and may include weekend coverage as part of the team's rotation.
BENEFITS
  • Health, Vision and Dental Insurance Packages
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • 401k with company match
  • 3 weeks' Paid Time Off and Paid Holidays

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