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Remote Overnight It Support Jobs in Silver Spring, MD

Revel Staffing

IT Support Supervisor

Baltimore, MD · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Evolver Federal

Tier 2 IT Support Specialist

Reston, VA · Remote

This is a fully remote, after-hours position; support is delivered remotely, outside of standard ... Overnight shift: 1:00 AM - 8:30 AM. * Mixed/weekend shift: a combination of hours that includes a ...

Eliassen Group

IT Support Specialist

Washington, DC · Remote

$20 - $25/hr

... remote Tier 1 application support for end users of the Asset Forfeiture Program. The role will ... information (home address, bank account, or check routing number) until you have worked with ...

New

NuAxis Innovations

IT Specialist II

Washington, DC · Remote

Remote telephone-based Call Center / Help Desk / Service Desk support services * Owning, tracking ... Two (2) + years' of customer service experience. IT Helpdesk/Service desk or call centerexperience ...

Bell Partners

IT Technician / Corporate Support

Alexandria, VA · Remote

$23 - $31.50/hr

Provide desk-side and remote support for Windows and macOS endpoints, including troubleshooting ... Partner with the broader IT team on problem management (recurring issue identification, root cause ...

One Federal Solution

IT Specialist

Washington, DC · Remote

One Federal Solution is seeking an IT Specialist to support a Government Client and Identity, Credential, and Access Management (ICAM) program operations. The selected individual will provide ...

One Federal Solution

IT Specialist

Washington, DC · On-site +1

One Federal Solution is seeking an IT Specialist to support a Government Client and Identity, Credential, and Access Management (ICAM) program operations. The selected individual will provide ...

Second Front Systems

IT Engineer

Washington, DC · Remote

$120K - $145K/yr

As an IT Engineer, you will own and evolve the identity, endpoint, and business systems that support our remote-first workforce. You'll partner closely with Security, Engineering, and People ...

Omm IT Solutions

IT Project Manager

Washington, DC · Remote

$111K - $131K/yr

This is a Remote job (part\-time 20 hrs a week). \n \n \n \n \n \n \n \n \n The candidate shall be ... for supporting IRM&TS management as directed, assisting with tasks such as strategic planning ...

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All JobsIt Support JobsRemote Overnight It Support JobsRemote Overnight It Support Jobs in Silver Spring, MD

Remote Overnight It Support information

See Silver Spring, MD salary details

$14

$26

$46

How much do remote overnight it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote overnight it support in Silver Spring, MD is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote overnight IT support specialist?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What is a remote overnight IT support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are some common challenges faced by remote overnight IT support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What are popular job titles related to Remote Overnight It Support jobs in Silver Spring, MD? For Remote Overnight It Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Overnight It Support jobs in Silver Spring, MD look for? The top searched job categories for Remote Overnight It Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Overnight It Support jobs? Cities near Silver Spring, MD with the most Remote Overnight It Support job openings:
Remote Overnight It Support jobs near you

IT Support Supervisor

Revel Staffing

Baltimore, MD • Remote

$80K - $115K/hr

Full-time

Posted 2 days ago

New

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams