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Remote Overnight It Support Jobs in Decatur, IL (NOW HIRING)

Network Engineer

Decatur, IL · Remote

$50 - $55/hr

The engineer will support complex manufacturing environments, ensuring reliable connectivity for ... Additional Skills & Qualifications Education Bachelor's degree in IT, Computer Science, Engineering ...

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Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Designed as a technology company, we stand out from the crowd with innovative tools, resources, and ...

This technology provides our team of recruiters and hiringmanagersan enhanced method for decision ... information into the application at Humana's secure website. Travel: While this is a remote ...

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Remote Overnight It Support information

See Decatur, IL salary details

$13

$25

$43

How much do remote overnight it support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote overnight it support in Decatur, IL is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Overnight IT Support specialist, and why are they important?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What is a Remote Overnight IT Support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are some common challenges faced by Remote Overnight IT Support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What job categories do people searching Remote Overnight It Support jobs in Decatur, IL look for? The top searched job categories for Remote Overnight It Support jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Remote Overnight It Support jobs? Cities near Decatur, IL with the most Remote Overnight It Support job openings:

Cybersecurity Compliance Analyst

BC Forward

Texas Township, IL • Remote

$38/hr

Other

Posted 8 days ago


Job description

Job Title: Cybersecurity Compliance Analyst Location: Remote Duration: Full-time Pay Range: $38/hr. to 40.40/hr (W2) Job ID:374443 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider.

With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Cybersecurity Compliance Analyst to join our team. The ideal candidate will have experience at the intersection of security policy, compliance, exception management, and IT operations, and a proven ability to drive end-to-end compliance evaluations, mitigate risk, and ensure internal applications align with company policy.

Responsibilities: Support evidence-based, business user-driven compliance evaluations from intake to closure, including periodic sample reviews. Maintain and enhance the cybersecurity issue and exception management process, ensuring consistent identification, tracking, and remediation. Coordinate with control owners and technical teams to ensure timely remediation and accurate documentation of risk mitigation activities.

Collaborate with GRC, cybersecurity SMEs, IT, and application owners to scope, document, and assess compliance requests within agreed timelines. Build and maintain dashboards and reporting for assessment inventory, aging, and closure rates for leadership and audit stakeholders. Support internal and external audits with clear documentation of processes and control evidence.

Contribute to security policy updates that reflect emerging risks and operational insights. Promote the global security program and cooperation across business units. Identify opportunities to develop solutions that improve efficiency.

Required Skills & Qualifications: 3+ years in IT security, GRC, compliance, or IT operations. Knowledge of security frameworks such as NIST CSF, ISO/IEC 27001/27002, and CIS Controls. Experience assessing internal applications against internal cybersecurity policy.

Experience with ITSM or GRC platforms such as ServiceNow, Jira, Archer, or OneTrust. Analytical and problem-solving skills with strong organization and prioritization. Effective verbal and written communication with the ability to engage and influence across levels.

Ability to manage a high volume of requests while maintaining quality. Preferred Skills: Experience building compliance dashboards and metrics for leadership and audit audiences. Familiarity with exception and issue management processes in enterprise environments.

Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer.

We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested?

Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.